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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I got this jacket in a XL & im very glad that i did I've been riding over 20 years and always liked my riding jackets to fit snug, it feels good & im sure it looks good , im sure i'll be buying something else from this site soon, Thanks
Excellent jacket except for cheap plastic zippers. Might have to get the main zipper replaced with YKK sometime in the future. Since I plan on using this as a summer jacket only the vents can stay open if need be. Mine came without the back armor - I contacted Leather-up's customer service by both email & phone over a week ago. On the phone they said they would try to find a piece of armor to send me but I have not received it and no further contact from customer service. Uncool on leatherup's part dropping the ball like that.
Finally got to go for a nice ride today. I'm 5'10 about 165 and the large fits nice, not to snug not to loose. With the vents down and the lining out the jacket is plenty cool in the mid 80's. Highly recommend this jacket!
Loved the jacket! Heavy enough for the cool September evenings in North dakota. Price was great compared to the other jackets I looked at. I'm 5'9" and 175 and I ordered an xl, seems snug now, I think it will loosen up.
Very heavy duty jacket. MY problem with the jacket is that i am 6'4 215, athletic build and this jacket does not have enough shoulder room for me. When I lift my arms up to the handlebars there is a huge gap behind my neck and the sleeves slide up my arms. I had to take out all the armour for it to fit decently (which kinda defeats the whole purpose of buying this particular jacket).
So I finally got my jacket and lemme tell ya it is great I am not the smallest of guys 6'1 270 with a 56inch chest I got the 5xl and it is not tight and not loose I normally for tshirts wear a 2xl so i hope that helps out some people just for the simple fact i knew that was my biggest concerns is just not knowing. For $119 this jacket is more than worth it hands down no doubt in my mind!
Felt let down by customer service levels, but the jacket is amazing!
I'm a 6ft 1in male, 190lbs. I usually wear an XL, but ordered a 2XL because of the reviews here. Was still too small (too tight and arms too short) so exchanged for a 3XL and am now very happy.
This jacket is very thick and heavy, gives me lots of confidence. And my wife thinks I look great in it! Awesome product, fantastic value for the money.
I bought this jacket for my husband as a gift he was pleased with it he said it fitted snuggy on him so he loved it thank Leatherup.
The design is well thought out. The actual product is even better. Quality craftsmanship and materials ....works as advertised. The price is worth every penny, and then some. I went to a local name brand motorcycle store and their cheapest jacket cost about $350. For that price I got this jacket, a very nice pair of heavy duty chaps and a full set of high quality waterproof breathable rain gear. You'd be goofy not to go to Leatherup.com for all your needs. Tell your friends, I sure did.
Honestly can say this is a great purchase for me. I am 6'1" lean with wide shoulders and I ordered a Large. The large fit my arm length perfectly and the length of the jacket stops just below my waist. This jacket is defintely above average and the leather is perfect. Ordered jacket on Wednesday and received the jacket Sunday morning. I tell you this was a great way for me to bring in the new week.
Awesome jacket. I am 6'1" and 235lbs, I followed the other reviews and ordered a 2XL. I normally wear a XL in all of my jackets/coats. This still leaves room for a hoody during those cold mornings. Price is great and the quality can't be beat. We'll see how it is during the summer but with all of the vents I'm sure everything will be fine.
I am 5'10", 270lbs (mostly gut) and normally wear a 3x tee-shirt. I ordered a 5x based on the other reviews.
The arms were a bit long and the waist was a bit tight, but not too bad. The arms were a bit long causing the elbow armor to be a bit off, but not too bad.
My biggest issue is that the inside of the arms are made of neoprene instead of leather. I may have just missed it in the pictures, but was expecting leather to cover the entire jacket. It may not be a big issue, but people should be aware of this.
Ordered this jacket on a Monday and received it on Wednesday.
-The jacket fits perfectly and the vents allow for it to stay cool even in the summer heat.
-The adjustable velcro straps lets you make the jacket fit snug around the waist for that custom feel.
-The armor on the back is removable and the jacket itself doesn't weigh too much.
-The zippers are made of plastic so those aren't the greatest quality but for the price it can't be beat.
I have had the jacket for a few weeks now, fits great nice to wear well worth the price. I have just put the linning back in and plan to ride for another month Not bad for the praries in Canada.
I just got the jacket today & wow, it's awesome! I went to most of the bike dealers in town before buying here and i definetly believe I got the better jacket here. I ordered a 2X (I normally wear an XL) and am glad i did. With the liner in, the arms are very tight & there's no room for a sweat shirt or sweater on colder days. Hopefully it'll loosen up. Overall though, it's very well made, fits like a glove & looks like it means business. Tough leather, great armor and excellent construction.
I am 6ft. 183 lbs. I normally wear a large, but I ordered an XL after reading the reviews. When I first tried it on, I thought I might have to get a 2XL but after wearing it a while, I decided it would be ok and the sleeves on a 2XL might be too long. Rode to work this morning at 36 degrees, wearing a cotton hoodie underneath and was comfortable. Ride home at 49 degrees was fine with just the jacket. I'm impressed!
Nice jacket with substantial protection. A little warm for day use (80 degrees) but will be great here in the evenings when it cools off to 50-70 degrees. Also bought the perforated jacket which is a better all round choice here on the islands but couldn't bear returning it and felt it would get some good use in the evenings or trips to the mountain and volcano.
This jacket was an excellent fit for my son. It not only looks nice but I, as a parent, feel that the armor is giving him so much more protection than just a regular leather jacket. The jacket is very heavy and made of excellent leather. The pipping on the shoulders and upper back are very visible at night. I researched these type of jackets for weeks before I decided on this one. It is an unbelievable bargain at this price. Most of the jeckets that are comparable to this one are in the $300.00 range. My 21 year old son loves the jacket and Mom is extremely satisfied with the price and quality!
I am 6' male, 200 lbs, muscular build. I normally wear XL in a jacket. Ordered a XL in this jacket and it fits PERFECT! Looks bada$$! Vents, zip out liner, internal and external zippers, neck button, sleeve buttons, all work exceptional. I would order this again.
I like this jacket. It breathes well on warm days and the vents can easily be zipped up while wearing gloves while on a ride, in case it starts to get too cool for comfort. The removable inside layer is great for cooler weather rides. Haven't gone down yet, but the padding in the elbows and back at least seems that it would provide better protection from falling vice going with a standard leather jacket.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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