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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great jacket & price, will be a repeat customer, Thanks
GREAT jacket...Keeps you very warm on those cold mornings. All my friends love it and want to get one. I have purchased several items from leatherup and they have all been Excellent. Thanks Leatherup....I will continue to purchase from you.
Great looking jacket! Just a little snug! I am xxl and bought a xxx and still a little snug but other than that looks great!!!!!!!!!!!!!!
This is a great jacket for the money !!! I wear a 3x and and read the reviews ,so I bought the 5x and I can't be any happier. I am 6 foot and 240lbs. I liked it so much I bought another for my son in 2x he is only 14 these jackets run on the small side so order big and don't forget to leave room for additional body armor.
I just recieved this jacket yesterday and i am amazed. Great quality. I'm 5`10 and about 140 lbs. I ordered a large and it fits good. a little tight but not enough to have to exchange. Would recommend to everyone.
I'M VERY IMPRESSED WITH THE JACKET, THE FEEL IS GREAT. IN FLORIDA IT GETS A LITTLE CHILLY AT THE END OF THE YEAR. NOT REAL COLD BUT ENOUGH TO NEED A JACKET LIKE THIS ONE. PLUS IT'S LOOKS SHARP AND I GET ALOT OF LOOKS FROM OTHER PEOPLE WHEN I HAVE IT ON. I'M SOLD ON LEATHERUP. I WILL BUY MORE. T.B FROM TAMPA.
The jacket fits great. I've owned this for about 2 months now, been in 20 degrees with just undershirt and t-shirt. Don't really know about hot weather rides but if I can put a regular leather jacket on in 90s degrees I'd figure this will work out just fine. Liner's also removable, so that's a plus. Reason I gave this a 4 star is, the side pockets are bad design. I can't unzip it with same side hand, and cannot reach it with the other hand, not without a bit struggling.
i,m 5'9" 175ibs 43"chest , i got the xl . in colder weather i could manage a hoody & shirt , the sleeves might be a little tight and long but over all it's very maneuverable and safe feeling. surpriced by the material on arms and back of neck , they may aid in comfort . wore it twice so far so happy . apache junction az
This is a great value in a heavy-duty, quilted jacket! It weighs-in at 9 pounds and keeps me warm in 30-degree or less weather. The armor is great in case the other guy doesn't cooperate, too. I'll not only order again, but I've encouraged my "riding buddies" to do the same."
I love this jacket it fits like it was made just for me. I'm 6' 180 and i got a 2XL. cant ask for a better motorcycle jacket
i like this jacket ..i just recieved from leatherup! fast shipping i never seen! and looks very good , also i believe safety! high quality leather and very soft ! fit very well ... thank you leatherup goodluck .... very cheap for this kind of jacket and quality!
I bought this for my husband for Christmas and he really likes the jacket !!! Of'course that won me some brownie points ! :)
This jacket is beautiful and fit our son to a T. He is so happy with this product. I was very please with the ordering system. I received it promptly.
Great Jacket for the money! Extremely warm, even with the removable liner in 40 degree weather! Covers neck very well, and very comfortbale with pads in or out. Stiff at first, but a couple of times wearing it and it's very comfortable and allows plenty of mobility!
For the money this is a great value. Reasonably soft, thick leather and nice fit. The first one I had to return due to a broken sleeve zipper. Time will tell whether this jacket holds up for wear.
Bought this jacket for my stepson who is particular about what he wears and he really liked it. An extra large fit his medium large frame perfectly. The jacket is solid with good seams and a great removable inner lining. The vents are perfect for the midwest weather where it can be cold in the morning and nights but steamy hot in the afternoon. This is the second item I have perchased from Leatherup.com and I am very satisfied with their quality of product for a great price. I will order more product with confidence because of their track record.
The jacket I got is nice and warm and very sturdy! It was a present for my husband to go with his new Harley and he loves it! Plus its made just right so he can wear it over his clothes without being bulky or squishing.. Thanks so much.
This web site is the best kept secret that i just can't keep the secret, I've told every biker I know if you order once you'll stop looking elsewhere the quality is consistantly the highest as if you've went to every dealer and hand picked only the higest quality . Every item that i've ordered, from the chaps then boots and now the padded armored leather jacket has surpassed even the quality that I've seen at the MOTORCYCLE conventions that I had to pay an admission fee to get in not to mention parking amd the expense of hauling my 5000 lb vehicle (during winter weather) to every gas station on the way and back just to get a "Discount" and now I'm like a kid in a candy warehouse, everything in here is good and exceeds expectations. no guess work here just go on the internet "click" and start smiling awaiting FED EX.
Excellent jacket with excellent ventilation. The only weak point is the zippers
I'm 5'8' 200 pounds and this Jacket fit like it supposed to fit. I ordered me an XL.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

