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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Sandra Z.
Argentina
1 review
0 helpful votes
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Great bags for the money.
October 10, 2019

Great bags for the money. Look good, they fit well on my Honda Shadow Sabre.. Great shipping. Only criticism is that a third D-ring along the bottom back of the bag would be good to secure the bags to the saddlebag brackets a little better.

Date of experience: October 10, 2019
Betty D.
Argentina
1 review
0 helpful votes
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Nice bags.Have no problems with
October 10, 2019

Nice bags.Have no problems with them. Good price and they fit on my 07 V-Star 1100 custom (with supports). Quick on delivery also.

Date of experience: October 10, 2019
Janet F.
Argentina
1 review
0 helpful votes
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Fast shipping and they fit
October 10, 2019

Fast shipping and they fit perfectly. I will buy again from you all. Thanks for the good deals and fast shipping.

Date of experience: October 10, 2019
Amanda I.
Argentina
1 review
0 helpful votes
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bags a beautiful and fit
October 10, 2019

bags a beautiful and fit my 06 fatboy great...side pocket kinda small but 2 inside pockets are great for tool bag and small stuff that ends up in bottom of bag!! Love the bags and will be a return customer for chaps when time comes!! Thanks leather up for the great prices!!

Date of experience: October 10, 2019
Richard O.
Argentina
1 review
0 helpful votes
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Had to make some adjustments
October 10, 2019

Had to make some adjustments to keep them off my exhaust. The snaps on the sides are hard to fasten, but the strap and latch hold the top closed. The pocket I find to be pretty useless. I guess it would hold some smokes and matches, but I don't smoke.

Date of experience: October 10, 2019
Robert V.
Argentina
1 review
0 helpful votes
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Great bag at a great
October 10, 2019

Great bag at a great price. Fits nicely on my VTX 1300S. Gets a little close to the pipe, but not close enough to burn. LeatherUp also the best.

Date of experience: October 10, 2019
Tom R.
Argentina
1 review
0 helpful votes
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I like the bags, unfortunately
October 10, 2019

I like the bags, unfortunately they do not fit on my bike (Harley Dyna), I think I just took the wrong measurements.

Date of experience: October 10, 2019
Donna C.
Argentina
1 review
0 helpful votes
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Great quality. Great look. Larger
October 10, 2019

Great quality. Great look. Larger than expected. Had to modify so that the bags did not hang to low. The piping on the bags are reflective, don't think that is mentoned in the description. Love the bags!

Date of experience: October 10, 2019
Margaret L.
Argentina
1 review
0 helpful votes
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Nice bags. Don't get wet
October 10, 2019

Nice bags. Don't get wet on the inside and hold what I need.

Date of experience: October 10, 2019
Ruth A.
Argentina
1 review
0 helpful votes
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These bags look great and
October 10, 2019

These bags look great and fit my bike very well. Plenty of room inside for all my stuff for work, like lunch, water or putting jacket and chaps in on ride home. The only issue I had with these is there were 2 small gouges in one of the bags when I got them. Not enough damage for me to send them back, you just might need to tighten the reins on quality control. Still a good value at the price.

Date of experience: October 10, 2019
Martha A.
Argentina
1 review
0 helpful votes
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I am extremely satisfied with
October 10, 2019

I am extremely satisfied with my Saddle bag purchase! The material & workmanship is excellent & the Braided trim looks awesome! Love the inner pockets on each bag...great for cell fone or other small items! Great product from Leather up as usual !

Date of experience: October 10, 2019
Amy W.
Argentina
1 review
0 helpful votes
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The bagsare a good fit
October 10, 2019

The bagsare a good fit for my VTX 1300C, however the zipper on one already has come apart and had me along side the higway fixing it on the go. I will be putting steel zippers on them to remedy that. The outside pocket could disappear does not hold much but a folded receipt or two. For the price is not all that bad just a couple of quirks

Date of experience: October 10, 2019
Susan Q.
Argentina
1 review
0 helpful votes
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two thumbs up to Leather
October 10, 2019

two thumbs up to Leather Up!! Ordered on sunday and delivered on thursday. Very speedy service! Opened the box and thought WOW, thats PVC? Looks real close to leather. Very thick, heavy duty yoke, straps, and bags. Excellent value! These photos dont do the bags justice. Great looks. :-)

Date of experience: October 10, 2019
Barbara H.
Argentina
1 review
0 helpful votes
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Can't beat the price for
October 10, 2019

Can't beat the price for the quality. I think the company is 100 percent;

Date of experience: October 10, 2019
Christine S.
Argentina
1 review
0 helpful votes
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Great bags. Roomy and look
October 10, 2019

Great bags. Roomy and look good on the bike. Outer pockets are too small to really be useful.

Date of experience: October 10, 2019
Dan W.
Argentina
1 review
0 helpful votes
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LeatherUp custumer service was awsom
October 10, 2019

LeatherUp custumer service was awsom as ussual, took two days to get the bags. Quallity of the bags are great, except for the plastic zipper. The fisrt ride and the wind ripped the right bag off and left it dangleing in the air. I solved that problem by fabing my own brackets and got rid of the trough over and zippers. Now i love the bags and they work great, and you can not beat the price...

Date of experience: October 10, 2019
Elizabeth C.
Argentina
1 review
0 helpful votes
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2000 Vulcan 800b Classic. Fits
October 10, 2019

2000 Vulcan 800b Classic. Fits under the seat but required me to make extra holes to cinch the yoke closer together to allow at least an

Date of experience: October 10, 2019
Bob N.
Argentina
1 review
0 helpful votes
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Great fit & look for
October 10, 2019

Great fit & look for the price! I put then on a 2013 Dyna FXDWG with a taillight relocation kit. I did have the adjust the bags at the throw-over tie up. There are 6 holes on each side so you can change how low the bags hang. Basically...2 variations are available. The zip-off feature is great, but you can't use permanent fasteners if you plan to zip them off. Overall...well worth the money! I would have rated the durability higher...but I won't know until the end of the season. But I am optimistic about that part.

Date of experience: October 10, 2019
Steve E.
Argentina
1 review
0 helpful votes
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To tell you the truth,
October 10, 2019

To tell you the truth, by the looks, and design it will be awesome. We have snow in Utah now, so we haven't got to try it out on the bike.

Date of experience: October 10, 2019
Thomas W.
Argentina
1 review
0 helpful votes
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It seems like a great
October 10, 2019

It seems like a great bag at an excellent price. It's winter here in Iowa so I haven't tried to attach it yet...longing for summer riding days...

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States