Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Tony N.
Argentina
1 review
0 helpful votes
Follow Tony N.
Unfollow Tony N.
Share Review
Report Review

nice bag, great price, matches
October 10, 2019

nice bag, great price, matches my saddle bags perfectly. Another great product from Leatherup.

Date of experience: October 10, 2019
John I.
Argentina
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Share Review
Report Review

Nice big bag for the
October 10, 2019

Nice big bag for the money. Pictures don't show the plastic quick release buckles hidden under the metal buckles. Makes opening and closing much easier. Also doesn't show mounting straps that come with the bag. Be prepared to poke extra holes in the straps for mounting though. Extra credit for super fast delivery. I'll be back to leatherup.com

Date of experience: October 10, 2019
Susan W.
Argentina
1 review
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

I ordered this to mount
October 10, 2019

I ordered this to mount on the handlebars to hold the cell phone and wallet. Was longer and deeper than I thought it would be. I have a Road Star and it took a bit but I figured out a way to mount it and it works great! Lots of room to keep the sun glass case too. Couldn't use the straps supplied to mount it where I did. On the bars

Date of experience: October 10, 2019
Stephanie F.
Argentina
1 review
0 helpful votes
Follow Stephanie F.
Unfollow Stephanie F.
Share Review
Report Review

Excellent bag for the money.
October 10, 2019

Excellent bag for the money. Fit my '10 H-D Iron 883 Sportster nicely and looks great on it. I did have to poke another hole in one of the straps to cinch it up nice and tight to the forks, but that was a non issue and took only seconds to do.

Date of experience: October 10, 2019
Alex N.
Argentina
1 review
0 helpful votes
Follow Alex N.
Unfollow Alex N.
Share Review
Report Review

Well made bag, looks good
October 10, 2019

Well made bag, looks good and holds more then I expected. This didn't fit my sport detachable winshield on my 2006 HD Wide Glide but adapted it for a fork bag. Too good and great price, so I'll keep it and order another smaller Xelement bag and back bolt attachment type. I'm using an aluminum flat stock to make a cross member to mount it on the detachable windshield which doesn't come with the cross brace. The smaller 10"x5"x3" wndshld bag should work fine on the new constructed cross member. Also bought a sissy bar bag and it's great. Satisfied all around.

Date of experience: October 10, 2019
Charles Q.
Argentina
1 review
0 helpful votes
Follow Charles Q.
Unfollow Charles Q.
Share Review
Report Review

Quality bag. With the buckles
October 10, 2019

Quality bag. With the buckles on the bottom side of the bag, it will not work in the windshield area of by Honda 1800 VTXT. Mounted it to the sissy bar and matches the bags nicely. Would work also for a front fork bag. Shipping was right on time and very satisfied. Rated a 4 because it should be in a different category, mounting straps are a little substandard and will have to order a different windshield bag. Excellent bag for the price.

Date of experience: October 10, 2019
Eric B.
Argentina
1 review
0 helpful votes
Follow Eric B.
Unfollow Eric B.
Share Review
Report Review

It is functional and big
October 10, 2019

It is functional and big enough to carry quite a few items. Easy to attach. Works fine.

Date of experience: October 10, 2019
Laura M.
Argentina
1 review
0 helpful votes
Follow Laura M.
Unfollow Laura M.
Share Review
Report Review

Nice bag, but too big
October 10, 2019

Nice bag, but too big for my windshield (2010 Softail Custom). No real way to mount it to the windshield what so ever and be able to get to the release buckles which are on the bottom, fits great on the front forks though. I wouldn't call it a windshield bag, more like a tool bag that attaches to the front forks. For the price I kept the bag and am using it as a tool bag... Windshield bag, not so much, but bag is of good quality.

Date of experience: October 10, 2019
Joseph M.
Argentina
1 review
0 helpful votes
Follow Joseph M.
Unfollow Joseph M.
Share Review
Report Review

great bag for the price
October 10, 2019

great bag for the price ! Very waterproof. and I love the quick release straps. Quick delivery and works well on my v-star 1100 classic

Date of experience: October 10, 2019
Steven Y.
Argentina
1 review
0 helpful votes
Follow Steven Y.
Unfollow Steven Y.
Share Review
Report Review

this bag is great. its
October 10, 2019

this bag is great. its perfict for small items. looks great on our bike. I baught it for my husband and he loved it! shipped fast all items from this site do!

Date of experience: October 10, 2019
Shirley Y.
Argentina
1 review
0 helpful votes
Follow Shirley Y.
Unfollow Shirley Y.
Share Review
Report Review

Very nice bag for the
October 10, 2019

Very nice bag for the price. I'm able to place my gloves, kick stand pad, cell phone, extra keys and wallet in there and still have some room left. vertical and horizontal strap holes allows you mount the bag practically anywhere you want and quick release clips on the closing straps make it easy to open and close.

Date of experience: October 10, 2019
Ben D.
Argentina
1 review
0 helpful votes
Follow Ben D.
Unfollow Ben D.
Share Review
Report Review

A nice little rig for
October 10, 2019

A nice little rig for 20 bucks,I had to customize a few new belt slots so it wouldn't flap or ride up.Hardware on the strap is kinda soft,you'll tweek the D-rings if your one to super tighten things as I am.Very pleased,it is what it is,a functional,sharp little tool bag for twenty big ones.Beat that price at HD,thanks LU!

Date of experience: October 10, 2019
Andrew M.
Argentina
1 review
0 helpful votes
Follow Andrew M.
Unfollow Andrew M.
Share Review
Report Review

It did not fit the
October 10, 2019

It did not fit the inside of my Sportster 1200XL windshield so I am using it as a tool bag. It's very roomy and looks nice. I did have to make one more hole in the strap tp keep it tight on my forks.

Date of experience: October 10, 2019
Mike F.
Argentina
1 review
0 helpful votes
Follow Mike F.
Unfollow Mike F.
Share Review
Report Review

THE JACKET IS FANTASTIC WITH
October 10, 2019

THE JACKET IS FANTASTIC WITH REGARDS TO QUALITY AND PRICE. THIS IS SUCH A GREAT DEAL AND I LOVE IT. THANK YOU LEATHER-UP.

Date of experience: October 10, 2019
Rebecca P.
Argentina
1 review
0 helpful votes
Follow Rebecca P.
Unfollow Rebecca P.
Share Review
Report Review

Jan. 29, 2015: Received my
October 10, 2019

Jan. 29, 2015:

Received my 014 windshield bag today, very glad I ordered the third one when I did. One went to my son-inlaw, two are for my HD 2012 Police. My 2 will be strapped to my crash-bars, on the very back and each side of the taillight to afford more room in the bags; (more stuff).

Even though the bags material is waterproof I will cover the extra slots with garilla tape to resist water propagation and use wide nyties to strap them to the bars. Knowing not everything is waterproof 100% (water WILL get in somewhere flaps, stitching etc.) I will stow items in them that water will not damage.

Thank you Exelement for this bag mounting options. Thank you LeatherUp for having a stock that lasted long enough for me to purchase these three.

Date of experience: October 10, 2019
Richard B.
Argentina
1 review
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Share Review
Report Review

Bought it for 15% off.....before
October 10, 2019

Bought it for 15% off.....before CHRISTMAS. Very nice jacket. (light weight), fits very nice.......not bad at all for the price!!~~~You can't go wrong , even if it only lasted 3 years.....buy a new one!

Date of experience: October 10, 2019
Virginia L.
Argentina
1 review
0 helpful votes
Follow Virginia L.
Unfollow Virginia L.
Share Review
Report Review

The coat was shipped on
October 10, 2019

The coat was shipped on time. The coat not only looks good, it is very comfortable. The leather is soft and supple. It is a great value.

Date of experience: October 10, 2019
Shirley Q.
Argentina
1 review
0 helpful votes
Follow Shirley Q.
Unfollow Shirley Q.
Share Review
Report Review

I ordered this 2-toned jacket
October 10, 2019

I ordered this 2-toned jacket and got one all black. That's ok since I like the black better. A great value and good quality, but just not getting what was ordered rates 3 stars.

Date of experience: October 10, 2019
Tony S.
Argentina
1 review
0 helpful votes
Follow Tony S.
Unfollow Tony S.
Share Review
Report Review

Quick delivery of the product.
October 10, 2019

Quick delivery of the product. The jacket is just what I expected based upon the picture and description. Excellent qualty.

Date of experience: October 10, 2019
Rebecca H.
Argentina
1 review
0 helpful votes
Follow Rebecca H.
Unfollow Rebecca H.
Share Review
Report Review

this is a guaranteed good
October 10, 2019

this is a guaranteed good buy and at an incredible bargain !!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States