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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Very good quality. Unfortunately, I had to return for a smaller size and am waiting the arrival of the replacement jacket. I would recommend purchasing from LeatherUp.
Jacket is an awesome substitute for the over $200 version used in most schools. This is our second purchase of this jacket. Our first purchase went to my son who is on his 3 year wearing it. Only slightly lighter than the normal varsity jackets, but my kids like it better because they can wear it longer in the year, yet it still kept them warm. I Guarantee you that once you put the letter on the front and the lettering on the back, no one will know you didn't pay WAY to much! QUICK shipping and reliable company!! Save yourself some serious dough!!
Nice jacket. Good price and quality. Agree with other reviewers that sizing is small. I took that advice and ordered a size up and it fits well. To give you an example. I am 6' 0" with a medium build and weigh about 185 lbs. Almost all my shirts I wear are size large. My previous leather jacket from another manufacturer was size Large. For this jacket, I ordered an XL and it fits perfectly.
Great Jacket at a great price. Had it in my hands in less than a week. I would reccomend Leatherup to my Boss.
I must agree that this is a very nice jacket. I had it embroidered with my son's college logo. He LOVED it! Now his friends are interested in ordering one as well.
5 stars.
very nice jacket, I had it embroidered for my husband. Just right for dressing up when you need something warmer than a sports coat.
I carefully read the customer reviews prior to ordering. I must agree will all... this is a very nice jacket. We will be making a group purchase to utilize as a club jacket. Our embroidery company was impressed with the quality as well.
Nice jacket. Well worth the cost. I've purchased several to have my company logo put on it. My employees think they are great. Thanks for your quick service and quality products.
Doug S.
Conway Springs, KS
I ordered this jacket instead of the traditional blue and tan style at my school. It is very well made, and I get tons of compliments for its looks. The leather was rather dry when I received the jacket, but a healthy amount of leather oil did the trick quite nicely. For a jacket this awesome, the price is incredibly low. I don't have any regrets whatsoever about purchasing it.
I just got this jacket today. This jacket is fly! If you want to look cool, then get it. This jacket is ill! Add it to your wardrobe.
Keep up the good work LeatherUp.com
Very good quality jacket. We were able to get our jackets personalized and they look very professional. They seem as though they will hold up well over time.
The quality of this jacket is superb!!!! Delivery was fast and it was packaged very well!! I would recommend this jacket and this company to anyone!!!!
My jacket arrived, and it was perfect, beautifully soft leather, soft wool and a great liner. I took it to get embroidery done to it, and the owner was "blown away" at the quality of the jacket, and how easy it would be to do fancy embroidery work on the back and front.
I have been looking for a jacket like this for over two years, with no luck, thank you so much for the great price and wonderful quality.
Harold Lewis
I loved it...The jacket is well made and my husband can't wait to order his next jacket.
it was a five star the embroidery that i got done on it came out perfect compared to the material that i purchased i would and do see myself purchasing from leatherup again and again in fact i cant decide which leather coat i want for myself. the coat i purchased made and excellent valentines/ annivesary gift
I am very pleased with the quality of the jacket and the price of the jacket is exceptionally great! The timely response from the time I ordered the jacket until received was exactly 1 week. I would order again from Leather Up :-)
great sizing and pretty nice jacket for how cheap it was!
I rate this jacket a 5-star and the price is fantastic for what you get! This is a terrific mid-weight jacket. Very well made, very richly designed. I had this one embroidered with my logo and it looks GREAT. I plan to buy another of this same jacket to use without my logo. You won't go wrong in buying this one!!!! Highly recommend it. Love it!
It was just what i expected. You get what you pay for. Good jacket overall
Great jacket; used it for all of my daughter's letters, chevrons, and embroidery......definately a must buy for parents keeping on a budget but not forsaking "great quality"
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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