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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Very satisfied, great looking jacket, I ordered one size larger than I normally ware and it fits great.
First the good:
Great price
Great feel
Fast shipping
Great looking
The Bad:
The fit is WAY off
Always go at least 2-3 sizes bigger than you normally wear
Out of 6 different jackets I bought as Christmas gifts this year, I had to return 4 of them because they were too small and I had to pay for return shipping.
Unable to rate durability because I haven't had them long enough. They look very well made though.
Bought this for my son for Christmas. Fits to a T. He loves it. Nice leather and I was very impressed it even has a lining that can be removed for warmer weather. VERY PLEASED! I bought him an XL which is his normal size... fit perfect!! Hard to rate the durability since he only has had the jacket a few weeks but the leather seems to be of good quality!
The leather bomber jacket I purchased for my nephew for Christmas is awesome; I couldn't believe the quality of the jacket for the price I paid. When I purchased the jacket I didn't realize you could also remove the liner, that was a plus. I had to exchange the jacket for a larger size, the turn around time was great. I will be purchisng more items from Leather Up.
Kelly H.
Katy, TX
Im 5'7" 235lbs 40in waist I went with the XXL. The XXXL would have been way too big, I think the XL might have been a little too small, The quality of the jacket is great like everyone says. Im very happy with it.
I had a bomber jacket made by Xelement. I ordered this one to replace it. The first one I ordered was the same size as the previous jacket but was just a tad too small. I sent it back to go up a size. When I tried to put it on, it was very much smaller than the one I had sent back. Customer service here had always been outstanding, so I called and the said they would pay for the shipping back, but would measure it when it got there to make sure it didn't meet the size chart. I measured it before I sent it back to make sure I was right. It measured 56 inches in the chest. When they called me back, 10 days after they got it, they said it measured 61 inches. I also went and checked and they were out of 4x at that time. When my paper work showed up it said that they didn't have a replacement in that size and gave a refund. NO TWO STORIES MATCH BUT I KNOW I WILL NEVER USE THESE FOLKS AGAIN.
I purchased this jacket as a replacement for a bomber jacket I purchased a number of years ago from another vendor. Your jacket is excellent quality, great fit, and loaded with features. The jacket is very heavy and perfect for cold weather wear. Living in Northern Minnesota I need a heavy weight jacket. I am extremely happy with my purchase and will gladly do business with you in the future.
This jacket is wonderful, I ordered this item as a gift for my husband and he was very happy with the jacket, he wears a size small which is what I ordered and it fit great. Also the delivery was very quick, the jacket arrived three days after I ordered it which was a week before Christmas.
I bought this jacket for my son & he loves it!!! Hopefully it will last him a while before he grows out of it:)
This jacket seems quite nice but we have had to send to back for exchange of a larger size, he normally wears 2XL in everything but this is too snug. We are in the process of exchanging it for the 3XL.
Decent Jacket kinda funny that the Big Label inside is USA Leather with a full color American Flag and right below it is a little white tag saying Made in China. Be careful if you use the inner pockets with the liner in, I almost lost my wallet because the inner pocket and liner are not one in the same. I will see how it wears. Right now, its new and looks great. Sizing may be off a smite, but an XL works fine for my 5'10 stocky (190#) frame
I received this as a Christmas present, but I have to return the jacket. I love the jacket. It's great, but it's too small. I normally wear size 2x-3x and I took the advice of others and ordered a size bigger. By the measurements taken on me, the jacket should fit, but my shoulders are too broad which throws off the other measurements. I would order a size larger, but I'm afraid it wouldn't fit either. I would need at least two sizes larger and 6x is just ridiculous as well as not available, so I will just return the jacket. It's really too bad.
Overall a great product for the price........... they run about 2 sizes small........... so order at least 2 sizes bigger than needed.......... but the quality was PERFECTION!!!!!!!!
Shipped quickly, fit great, nice feel to leather, very happy with purchase!
It is a great quality jacket for a good price. I ordered a size up and it fits perfect. I liked it so much I ordered A jacket for my wife. She also loves hers. Just order a size up because they do run a little small.
Great jacket, i received it during a cold rainstorm, perfect fit kept me dry and warm in the 40degree weather. Its a solid medium weight jacket with a great liner and leather quality looks great, soft and has that really good Leather smell....
This jacket is great. I bought it to replace the exact same jacket I bought here many years ago. It was starting to show a little wear and I needed a larger one. So happy to find them still available.
I ordered a bomber jacket STYLE 1500 on Sunday and received it today (Wednesday), very fast shipping, free as well. I ordered the size (L) I usually wear and it fits perfectly. The jacket seems to be well made and the leather is soft. Very happy with my purchase. This is the second Jacket I have purchased from Leather up, the last was a leather NAVY jacket about a year ago, very pleased with it as well.
My husband loves his jacket, especially the lining. He refused to get a new leather jacket until I bought him this for Christmas. Great price for a well made jacket. Only issue we had was that the first jacket was too small. He is usually a large in most clothing. I read the reviews and decided to get him an XL just to be sure it fit. Unfortunately, it was a little bit too small. I exchanged it for a 2XL and the jacket fits perfectly. I definitely recommend sizing up 2 sizes so that you don't have to wait a few weeks to be able to finally wear the jacket.
Outstanding quality and perfect fit. Well assembled, flawless leather. Very fast shipping and LeatherUp kept me informed of all progress on my order by email every step of the way. I'll shop this site/company again.
Thanks, LeatherUp.
JCook
Idaho
Semper fidelis
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members