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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Brenda I.
Argentina
1 review
0 helpful votes
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I found the jacket to
October 10, 2019

I found the jacket to be well worth the money, of good quality. The zipper seems to need a bit of working in, and I guess I'm somewhere between a medium and a large myself, so the large fits but could be a bit snugger. Overall, though, this is exactly what I was looking for at a great price!

Date of experience: October 10, 2019
James O.
Argentina
1 review
0 helpful votes
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I have purchased two of
October 10, 2019

I have purchased two of these Jackets in the last two months as gifts. I will first start by saying these are well made and very comfortable. I've seen jackets similar to these in retail stores for four times as much. And the best thing of all is these are made right here in the USA. I will highly suggest if you are looking for a good leather jacket for either yourself or a loved one, you won't be disappointed with this purchase. The leather is not cheap, and fairly thick, but soft.

One thing to be very aware of is the sizing. If you usually wear an XL, you may need to get a XXL. Also, if you plan to wear sweaters or other clothing under this jacket, then take it up yet another size. I am purchasing another jacket for myself, and usually wear a XXL, I will purchase a XXXL.

Date of experience: October 10, 2019
Mike R.
Argentina
1 review
0 helpful votes
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Top quality product at a
October 10, 2019

Top quality product at a super price! A jacket you'd expect to pay hundreds more for with features you'll love. My only reason for rating this a 4-star instead of 5-stars was that the size runs small. I've already returned it once for a larger size and it was still a bit too small. Using the chart you really must order three sizes larger to ensure a proper fit. I was too frustrated and impatient to exchange the jacket once more ... even if I wanted to LeatherUp.com neglected to send me a return label. I've come to realize that it wasn't only this item that ran small but my first jacket I ordered also ran a couple sizes small. Again I read the reviews and ordered a larger size accordingly only to still receive a jacket that ran small. This is my only complaint however because other than the issue with the size of items the quality really is top notch.

Date of experience: October 10, 2019
Daniel Y.
Argentina
1 review
0 helpful votes
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I am very pleased with
October 10, 2019

I am very pleased with the fit of this coat,the lether is soft and very pliable. I usually wear a large but ordered an extra large which fits very well so if you are a little on the stocky side you may need a size larger than you normally wear. Great jacket

Date of experience: October 10, 2019
Stephen M.
Argentina
1 review
0 helpful votes
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Ignore the size chart! like
October 10, 2019

Ignore the size chart! like everyone else that mentioned this issue size was way off... I ended up going up 2 sizes from what I was measured at when I looked locally at some leather stores...

Date of experience: October 10, 2019
Sarah K.
Argentina
1 review
0 helpful votes
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Just recived this jacket and
October 10, 2019

Just recived this jacket and I am verry disappointed I am a larger man and have been looking for a jacket of this style for some time so when I received the email that it was now available in my size I ordered it. The size chart says that a 5x has a 56 in waist but it measures only 52 in.

The quality of the jacket is excellent wish the size chart wasn't so wrong I guess I can give it as a gift

Date of experience: October 10, 2019
Maria E.
Argentina
1 review
0 helpful votes
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Excellent quality for the price.
October 10, 2019

Excellent quality for the price. Runs a little small. I usually wear an XL. I purchased an XXL and it fit me good.

Date of experience: October 10, 2019
Margaret M.
Argentina
1 review
0 helpful votes
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Im only going to do
October 10, 2019

Im only going to do 1 reveiw here i bought five different jackets all absolute remarkable quality could not get better anywhere else two im not too much of a fan of but the rest are great i will see you again at a later date for some more thanks very much awsome!!!!!!

Date of experience: October 10, 2019
Karen V.
Argentina
1 review
0 helpful votes
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Wow!!! This is the best
October 10, 2019

Wow!!! This is the best quality leather jacket for the lowest price anywhere. Leatherup has built their reputation on offering the best quality leather products at the lowest price.

Date of experience: October 10, 2019
Shirley A.
Argentina
1 review
0 helpful votes
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Great quality jacket! Sturdy zipper
October 10, 2019

Great quality jacket! Sturdy zipper & very warm lining, excellent value for money. Sizes do tend to run quite small - I purchased 5xl & I'm 6'3 125kg/275lbs and it only just fits. Thinking sizes are foreign (maybe Asian?), not Western as there is no way I come close to wearing (NZ size) 5xl clothes. Shipping excellent - very well packaged & arrived in NZ within 1 week of purchase! Good on you LeatherUp!

Date of experience: October 10, 2019
Diane Z.
Argentina
1 review
0 helpful votes
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Worn it twice now, VERY
October 10, 2019

Worn it twice now, VERY warm. Ordered 2 sizes over and it fits nicely. 2 day delivery worked fine! Seems like a great value for the price too!!!

Date of experience: October 10, 2019
Cynthia J.
Argentina
1 review
0 helpful votes
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Very nice jacket. Leather is
October 10, 2019

Very nice jacket. Leather is soft and supple. took a chance and ordered my regular size men. The fit is perfect .I received my order in less than a week. Great value for this low price. Leather up will be my go to place for future leather purchases.

Date of experience: October 10, 2019
Frank D.
Argentina
1 review
0 helpful votes
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Being a certified bargain hunter
October 10, 2019

Being a certified bargain hunter was astounded at the quality and price of the leather jacket i purchased. Under 100 is amazing!!!!!

Date of experience: October 10, 2019
Richard G.
Argentina
1 review
0 helpful votes
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Love this jacket. I ordered
October 10, 2019

Love this jacket. I ordered per chart knowing it would be slightly tight on this gut because I ordered the same size in a riding jacket just a couple of months ago. I'm 5'71/2", 195 lbs. but went by chest size and ordered the small. I am completely satisfied with fit, look and comfort. If you are going to wear heavy sweaters or sweatshirts under, go one size up, but you won't need them. This jacket is warm. Been looking for a reasonably priced bomber style and this certainly fits the bill. Get lots of compiments. The quality is excelletn and I'm one happy camper. I have helmets, jackets and boots from leatherup and I am never disappointed. No. 1 fan of Leaterup.

Date of experience: October 10, 2019
Shirley B.
Argentina
1 review
0 helpful votes
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Wonderful jacket! Excellent quality! I
October 10, 2019

Wonderful jacket! Excellent quality! I did have to go up a size for my husband, but he is over all pleased with this jacket!

Date of experience: October 10, 2019
Kevin C.
Argentina
1 review
0 helpful votes
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Looking for a nice looking
October 10, 2019

Looking for a nice looking leather jacket for church and other occasions.

Fits the bill. comfortable. looks good .

Normally wear a L or XL so ordered L. Fits well. The sizing chart seems to be written by someone on acid.

Particularly like the flap over the zipper.

only thing I would change would be put zippers on pockets

only gave it a 3 on durability as it is basically only a month or so old . Probably will deserve better, but sure don't have a clue as of today.

Very satisfied so far.

Date of experience: October 10, 2019
Peter T.
Argentina
1 review
0 helpful votes
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I am a guy with
October 10, 2019

I am a guy with a gut, so it is hard to find a leather jacket that fits well on me. I am normally between a 2x and a 3x, but closer to a 3x. On the advice of the reviewers I got the 4x. I am glad that I did not get the 3x as it would not work for me. With the liner in it is quite snug, but will fit. Without the liner it fits perfectly. So I will use it without the liner. Nice jacket, especially for the price. If I loose weight I will put the liner back in....yeah right!

PS: I can't upload this review it is telling me until I rate for durability. SO I will give it an arbitrary 3 stars since I can't really answer the question now.

Date of experience: October 10, 2019
Margaret M.
Argentina
1 review
0 helpful votes
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The jacket itself is beautiful,
October 10, 2019

The jacket itself is beautiful, however it was SUPER small! I ordered a 3XL and it fit like an L. I was so disappointed! It was for a Christmas gift, so needless to say it went back! It seemed very soft, and durable but that really didn't matter in this situation. I hope it was a random freak thing but my husband that wears a XL said he didn't want to keep it because it was too tight. It seemed a very nice jacket but no cigar this time. I have purchased 2 other jackets in years past and had absolutely no problem with fit!

Date of experience: October 10, 2019
Helen Y.
Argentina
1 review
0 helpful votes
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This is the third jacket
October 10, 2019

This is the third jacket I've ordered from Leatherup and the sizing continues to baffle me. I really liked the jacket but a Large was way too big for me. I'm 5'10" and weigh 185 and the jacket didn't come close to fitting me. Last time I ordered a Large from Leatherup (different model jacket) the fit was perfect - go figure. I wound up selling the jacket to a friend, rather than returning it, and have ordered a replacement in Medium, so we'll see how that works out. Leatherup sells great products at a very reasonable cost, but their sizing continues to be a problem.

Date of experience: October 10, 2019
Mike S.
Argentina
1 review
0 helpful votes
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I purchased this for my
October 10, 2019

I purchased this for my son for Christmas. It was really a nice jacket and well put together. I was truly impressed and he really liked it. He has purchased items from you before and proved to be very durable. The size was perfect. The cost was great. Fast shipping.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States