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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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William P.
Argentina
1 review
0 helpful votes
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Great style and fit. Leather
October 10, 2019

Great style and fit. Leather is soft and expensive looking. The only complaint I have is about the zipper. They could have put bigger, or heavy duty zipper in the jacket. The zipper is hard to get started and has three places that are difficult to zip through when zipping up.

Date of experience: October 10, 2019
Chris N.
Argentina
1 review
0 helpful votes
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Coat was delivered on time
October 10, 2019

Coat was delivered on time as promised. Great value. A size up was the right thing to do.

Date of experience: October 10, 2019
Anna T.
Argentina
1 review
0 helpful votes
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Yes it was what I
October 10, 2019

Yes it was what I wanted it to be I give it 4 stars

Date of experience: October 10, 2019
Dan P.
Argentina
1 review
0 helpful votes
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Fantastic coat! My Boyfriend owned
October 10, 2019

Fantastic coat! My Boyfriend owned this coat and was wearing it when he had a motorcycle accident. It did it's job but the hospital shredded the coat in the ER. Thank goodness I was able to find it and re-order it! You will not be sorry!!

Date of experience: October 10, 2019
Peter E.
Argentina
1 review
0 helpful votes
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Excellent jacket. One size larger
October 10, 2019

Excellent jacket. One size larger works well while wearing a hoodie underneath. Will buy more from Leatherup later. Very quick delivery.

Date of experience: October 10, 2019
Joe C.
Argentina
1 review
0 helpful votes
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Great jacket...great price...fast shipping...and the real leather smell is terrific. My husband is very pleased with the fit. Glad we heeded the other reviews and ordered a size larger.

Date of experience: October 10, 2019
Nick W.
Argentina
1 review
0 helpful votes
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The 'American Leathers' tag, as
October 10, 2019

The 'American Leathers' tag, as big as it is, still doesn't outshine the 'Made In China' tag right below it. You should request American Leahters remove that little tag. I was gleefully going around braodcasting the great 'American' products I had just purchased (no sales tax, no shipping costs), I thought I'd found a wormhole to ungirding the American economy, but alas.... Hey, here's and idea, create a section for American concumers to purchase - 'American Only' goods and services.

Now, to the leather - its the badest-assed leather I've owned since my Wilsons Witchwood, and that was so bad-$#*! somebody stole it!

Date of experience: October 10, 2019
Ruth A.
Argentina
1 review
0 helpful votes
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There not much more that
October 10, 2019

There not much more that I can say. then you guys are great and the jackets are great. thank you

Date of experience: October 10, 2019
Karen Y.
Argentina
1 review
0 helpful votes
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Exc value. Zip out liner
October 10, 2019

Exc value. Zip out liner good feature. Would have preferred smooth leather instead of dappled, but ok. Description should be more explicit on your site.

Date of experience: October 10, 2019
Melissa W.
Argentina
1 review
0 helpful votes
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The jackets were great. I
October 10, 2019

The jackets were great. I ordered 2 but had to return both, they were too small. My next order I need to make sure when ordering a large to get a 2xl for men.

Date of experience: October 10, 2019
Virginia H.
Argentina
1 review
0 helpful votes
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This is way more jacket
October 10, 2019

This is way more jacket than I expected! A little heavy for down here in Alabama, great jacket!

Date of experience: October 10, 2019
Amy Q.
Argentina
1 review
0 helpful votes
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An excellent jacket for the
October 10, 2019

An excellent jacket for the best price anywhere. I am glad I researched many sites before

leatherup.com. I was really thrilled to find this jacket at such a great price. The shipping was

fast also. Will order from leathrup again

Date of experience: October 10, 2019
Andrew G.
Argentina
1 review
0 helpful votes
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Excellent Jacket. Glad I ordered
October 10, 2019

Excellent Jacket. Glad I ordered a larger size, though.

Date of experience: October 10, 2019
Kathleen L.
Argentina
1 review
0 helpful votes
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I have to be honest.
October 10, 2019

I have to be honest. I was extremely skeptical ordering a leather jacket on line without seeing the quality first, especially at this price! We had looked locally, and the jackets close to this price ($90 ) had poor leather and construction. We would have to spend $200-$300 to get what we really wanted quality-wise. I read the other reviews and took a chance on getting this for a Christmas present. We were running out of time.

It arrived Christmas Eve and were so thrilled at the quality of this item. We were VERY pleasantly surprised! It far surpassed the quality of the jackets close to this price and it was closer to quality of the jackets that were so much more. I couldn't wait for it to be opened by the recipient. It fit perfectly and it looked like we had spent a fortune on it! Don't hesitate to take a chance on this one!

Date of experience: October 10, 2019
Susan R.
Argentina
1 review
0 helpful votes
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Light weight I love the
October 10, 2019

Light weight I love the zip out liner. The two best thing this jacket has going for it is length of the sleeves and the waistband stays snug on yoyr body when riding no creeing up love it

Date of experience: October 10, 2019
Patricia A.
Argentina
1 review
0 helpful votes
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Great jacket just like one
October 10, 2019

Great jacket just like one I owned years ago, found that Leatherup was the only one with this style. Only problem I found was with the zipper which did not work as smoothly as I would have expected. Made the mistake of taking advice from other reviews about sizes running small, ordered a large and am now returning for a medium. Definately would recommend buying this jacket if this is a style you would like.

Date of experience: October 10, 2019
Lisa L.
Argentina
1 review
0 helpful votes
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Really nice jacket,nice and warm.The
October 10, 2019

Really nice jacket,nice and warm.The sleeve lenght could be alittle longer but overall very nice jacket.

Date of experience: October 10, 2019
Kimberly H.
Argentina
1 review
0 helpful votes
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LOVE this jacket! You have
October 10, 2019

LOVE this jacket! You have a new returning customer in me. Looking forward to my next purchase!

Date of experience: October 10, 2019
Eric C.
Argentina
1 review
0 helpful votes
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This is a terrific jacket
October 10, 2019

This is a terrific jacket and the price makes it a big-time bargain. LeatherUp has never disappointed me per a purchase and this is no exception. Excellent quality, workmanship, material, comfort and fit. I am 6', 220, broad shoulders, 50" chest, 36" waist and the XXL was a perfect fit. Buy this jacket! Hope this helps.

Date of experience: October 10, 2019
Jim S.
Argentina
1 review
0 helpful votes
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I like the jacket leather
October 10, 2019

I like the jacket leather is soft fit is right and price cant be beat will be ordering more from leather up great jacket

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States