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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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leather up .com is #1 with me I purchased in the last month this jacket & chaps & APAIR OF BOOTS fast delivery and top grade leather useing size chart & other reviews helped alot these guys are awesome I will never order from any one else leather up is a dream come true matt cutsforth santa rosa california
Good for the price - zipper's a bit cheap, & one of the snaps didn't function properly without some adjustment, but does the job.
This is a beautiful jacket, but the sizing was way off. My boyfriend normally wears a 3XL, but this jacket was about two sizes too small. Going to exchange it for a 5XL and we'll see what happens.
Great item. Had to send back for xchange for larger size. Xchange was smooth with no problem and prompt service. Will buy again
Great Jackets, but I have to order another one, mind was way too big.
I shopped all over the Web for a jacket my sweetie would like. I was nervous, but as soon as he opened his gift, his eyes got wide and he put it on. Perfect! The leather smell is rich, but not overpowering. The size is exactly what I expected, spot on. The zipper and snaps are well-set and the seams are even. Excellent product for the price. I would have willingly paid more for the same jacket. If you want a great jacket, consider this one.
Leatherup does it again great jacket, great price. Im 6', 200lbs average build and XLG fits perfect.
The only drawback is the liner does not include the arms and the inside pocket is a little difficult to get into but nothing I cant live with. Very soft leather. Would recommend this jacket.
Live in Paducah, Ky and ride all year around. I purchased 2 Jackets. 1 for me and 1 for my Girlfriend who accompanied me thoughout 44 States and 2 Canada Tours on my Goldwing. After receiving the Jackets I was egar to test them. I rode several hundred miles with temptures down to 34 degrees and my body stayed comfortable with my sweatshirt beneith it. The waist fits tight with the elastic bottom keeping drafts out and body heat in. The black feels great and cordinates with my Yellow Goldwing. Would reccomend this jacket to any biker. Can't beat the price for what I got. Own more expensive riding jackets that will see very little use now.
It is great, I like it. One thing no mentioned on the web made in China.
For the price, you cannot find a better jacket. The leather is soft and the jacket keeps you warm. I did get one size larger and it fit just right. If I could change one thing about the jacket, it would be to add another pocket on the inside.
This leather bomber jacket was reasonably priced, shipped promptly, and fit my husband perfectly. He loves it and wears it all the time. It is great-looking, great-fitting, and a very nice product. Thanks!
Excellent, excellent, excellent jacket. As others have said order one size larger than normal. Makes a supurb flight jacket and/or everyday civilliam attire.
Am very happy with the service, prompt delivery and the jacket fits me perfect. The zip could have been a tad smoother - otherwise, perfect. Great value for the price.
Excellent value for the price - Be sure to order one size larger. I am a repeat customer and will repeat again. Item was shipped as soon as I ordered it and arrived two days later - Great people to deal with
Easy to work with. Quality of the jacket is very good. Sizing was difficult. Based on prior reviews, I ordered a XXXL which was way too large. My chest size was in between the sizes listed. I returned the jacket and got a XL which was the size of my prior leather bomber jacket. This one is a bit snug but I kept it hoping it would stretch a bit. Probably the XXL would have been the right choice. Return process was exactly as advertised. Definitely recommend the company.
Great Looking - Great Price - I couldn't be more pleased with the quality, fit and price. My future leather needs will come from Leather-up Thanks for a great product and great service.
very nice looking jacket with good quality leather. I was sceptical when ordering because the price was so much cheaper than any place we looked at leather coats and I usually don't buy clothes online but much to my surprise I am very happy with this Jacket & customer service from leatherup.com If there is anything negative it would be that it had more of a chemical smell when first purchased but I hung it in a large room & put a fan on it for the day & that helped a lot. Very happy with my purchase overall.
Bought this jacket to ride in. I was very impressed with the cost and the shipping speed. Size was based on the chart and spot on. Leather is of a great quality and the liner makes this a very warm jacket. I have been recommending Leather Up to others.
Great jacket! I had to returned my first one due to issues with the zipper. But the customer service was outstanding and the replacement jacket is perfect!
Great jacket and, as usual great service. I can't wait until it is cold enough to werait on the road.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members