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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Shirley D.
Argentina
1 review
0 helpful votes
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i have worn my jacket
October 10, 2019

i have worn my jacket almost every day since i received it thanks.i do recomend this jacket the fit and feel are great,

Date of experience: October 10, 2019
Peter C.
Argentina
1 review
0 helpful votes
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I love the jacket but
October 10, 2019

I love the jacket but the smell of the treatment or dye of the leather is OVERPOWERING! It seems to be a chemical like smell... it has been slowly going away but it is taking a long time it seems. All in all, the jacket itself is a good deal for the money. I would recommend getting one size larger than you usually get... the liner needs about a half-size of space...

Date of experience: October 10, 2019
Diane Q.
Argentina
1 review
0 helpful votes
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I am impressed by the
October 10, 2019

I am impressed by the workmanship, quality and high standard of my jacket and will be buying more from Leatherup.

Date of experience: October 10, 2019
Sam K.
Argentina
1 review
0 helpful votes
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Excellent product, perfect fit, excellent
October 10, 2019

Excellent product, perfect fit, excellent quality and price. LeatherUp is my leather and motorcycle gear seller of choice. You will not be disappointed. Will buy from again and again.

Date of experience: October 10, 2019
Sarah B.
Argentina
1 review
0 helpful votes
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Great jacket for the price..
October 10, 2019

Great jacket for the price.. I took my bike out on a chilly day and I didn't feel a thing.. I wear a large but ordered and extra large and I like the feel of it.... Again I think it's a great jacket for the price... Hope this helps..

Date of experience: October 10, 2019
Chris K.
Argentina
1 review
0 helpful votes
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This is a great jacket.
October 10, 2019

This is a great jacket. I purchased it for my husband and it fits perfectly. Very soft leather - warm too.

Date of experience: October 10, 2019
Bill D.
Argentina
1 review
0 helpful votes
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GREAT PRODUCT...JUST WATCH YOUR SIZE!!!!!
October 10, 2019

GREAT PRODUCT...JUST WATCH YOUR SIZE!!!!! HAD TO RETURN ONE, THEY WERE OUT OF STOCK ON THE SIZE I NEEDED AND SETTELED FOR A LARGER SIZE...LITTLE TOO BIG...BUT WILL WORK...GREAT PRODUCT!!

Date of experience: October 10, 2019
Amanda P.
Argentina
1 review
0 helpful votes
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Was a perfect fit and
October 10, 2019

Was a perfect fit and was very pleased with the quality of the jacket. Worth every dollar.

Date of experience: October 10, 2019
Eric O.
Argentina
1 review
0 helpful votes
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Excellent purchase. The quality is
October 10, 2019

Excellent purchase. The quality is very impressive, the size was perfect and delivery was fast and free. I would highly recommend the jacket and the company to anyone looking for a jacket like this.

Date of experience: October 10, 2019
Melissa U.
Argentina
1 review
0 helpful votes
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Very comfortable and one size
October 10, 2019

Very comfortable and one size up from my usual was a good fit (though it might be a tad bit short for my trunk size -- I'm a rather tall guy).

Date of experience: October 10, 2019
Bill A.
Argentina
1 review
0 helpful votes
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This is the 2nd bomber
October 10, 2019

This is the 2nd bomber jacket for my family, two boys at college, they love their classic looking jacket and feel great wearing it!

Date of experience: October 10, 2019
Lisa O.
Argentina
1 review
0 helpful votes
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Like the jacket , zipper
October 10, 2019

Like the jacket , zipper not so much. Zipper could be more substantial

Date of experience: October 10, 2019
Mike K.
Argentina
1 review
0 helpful votes
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J acket is very nice
October 10, 2019

J acket is very nice and soft...LeatherUp was helpful with my order . Was sent 2 of the same item when I ordered two different styles, called and they were excellent in speed and service...will order again...

Date of experience: October 10, 2019
Helen R.
Argentina
1 review
0 helpful votes
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THis jacket is great. I'm
October 10, 2019

THis jacket is great. I'm 6ft 220lbs and the 2XL fit perfect, I originally ordered a 3XL thinking I would'nt be able to wear any significant layers under it. It was way too big. I sent the 3XL back in exchange for the 2XL. I can wear a shirt and light jacket under it without a problem and it still fits well with just a shirt.The service was excellent. This is my fiirst leather jacket.......why did I wait so long?

Dave

Date of experience: October 10, 2019
Kevin B.
Argentina
1 review
0 helpful votes
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The jacket is well made
October 10, 2019

The jacket is well made and looks good. It is cut a little smaller than the size chart suggests but it is still a good item. Had I known about the size issue I would have bought hte next size up but in the end it is no big deal.

Date of experience: October 10, 2019
Dave U.
Argentina
1 review
0 helpful votes
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I ordered 2 of these
October 10, 2019

I ordered 2 of these jackets, 1 for me and the other for my girlfriend, and we both Love them very much.....

great jackets for the price and they are warm....

Date of experience: October 10, 2019
Jim M.
Argentina
1 review
0 helpful votes
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Great Jacket! I agree with
October 10, 2019

Great Jacket! I agree with other posts about the zipper. Only a minor detail. If needed down the road, I'll simply replace the zipper.

Date of experience: October 10, 2019
Cynthia T.
Argentina
1 review
0 helpful votes
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Very nice jacket for the
October 10, 2019

Very nice jacket for the price. Ordered my size, not one up, and it fit well. Zipper is a little hard to operate, but hopefully it will break-in with use and work well.

Date of experience: October 10, 2019
James E.
Argentina
1 review
0 helpful votes
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I bought this item for
October 10, 2019

I bought this item for my boyfriend for Christmas,but examined it and it looks perfect i love it and i guarantee that he would love it to so i recommend this jacket to all buyers just love it!!!

Date of experience: October 10, 2019
Charles N.
Argentina
1 review
0 helpful votes
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Outstanding shipping time - Received
October 10, 2019

Outstanding shipping time - Received the jacket within three days. Fit is just a bit larger than what is shown but overall good. Highly recommend.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States