Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
i have worn my jacket almost every day since i received it thanks.i do recomend this jacket the fit and feel are great,
I love the jacket but the smell of the treatment or dye of the leather is OVERPOWERING! It seems to be a chemical like smell... it has been slowly going away but it is taking a long time it seems. All in all, the jacket itself is a good deal for the money. I would recommend getting one size larger than you usually get... the liner needs about a half-size of space...
I am impressed by the workmanship, quality and high standard of my jacket and will be buying more from Leatherup.
Excellent product, perfect fit, excellent quality and price. LeatherUp is my leather and motorcycle gear seller of choice. You will not be disappointed. Will buy from again and again.
Great jacket for the price.. I took my bike out on a chilly day and I didn't feel a thing.. I wear a large but ordered and extra large and I like the feel of it.... Again I think it's a great jacket for the price... Hope this helps..
This is a great jacket. I purchased it for my husband and it fits perfectly. Very soft leather - warm too.
GREAT PRODUCT...JUST WATCH YOUR SIZE!!!!! HAD TO RETURN ONE, THEY WERE OUT OF STOCK ON THE SIZE I NEEDED AND SETTELED FOR A LARGER SIZE...LITTLE TOO BIG...BUT WILL WORK...GREAT PRODUCT!!
Was a perfect fit and was very pleased with the quality of the jacket. Worth every dollar.
Excellent purchase. The quality is very impressive, the size was perfect and delivery was fast and free. I would highly recommend the jacket and the company to anyone looking for a jacket like this.
Very comfortable and one size up from my usual was a good fit (though it might be a tad bit short for my trunk size -- I'm a rather tall guy).
This is the 2nd bomber jacket for my family, two boys at college, they love their classic looking jacket and feel great wearing it!
Like the jacket , zipper not so much. Zipper could be more substantial
J acket is very nice and soft...LeatherUp was helpful with my order . Was sent 2 of the same item when I ordered two different styles, called and they were excellent in speed and service...will order again...
THis jacket is great. I'm 6ft 220lbs and the 2XL fit perfect, I originally ordered a 3XL thinking I would'nt be able to wear any significant layers under it. It was way too big. I sent the 3XL back in exchange for the 2XL. I can wear a shirt and light jacket under it without a problem and it still fits well with just a shirt.The service was excellent. This is my fiirst leather jacket.......why did I wait so long?
Dave
The jacket is well made and looks good. It is cut a little smaller than the size chart suggests but it is still a good item. Had I known about the size issue I would have bought hte next size up but in the end it is no big deal.
I ordered 2 of these jackets, 1 for me and the other for my girlfriend, and we both Love them very much.....
great jackets for the price and they are warm....
Great Jacket! I agree with other posts about the zipper. Only a minor detail. If needed down the road, I'll simply replace the zipper.
Very nice jacket for the price. Ordered my size, not one up, and it fit well. Zipper is a little hard to operate, but hopefully it will break-in with use and work well.
I bought this item for my boyfriend for Christmas,but examined it and it looks perfect i love it and i guarantee that he would love it to so i recommend this jacket to all buyers just love it!!!
Outstanding shipping time - Received the jacket within three days. Fit is just a bit larger than what is shown but overall good. Highly recommend.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

