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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Brenda A.
Argentina
1 review
0 helpful votes
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jacket is very nice, it
October 10, 2019

jacket is very nice, it had a strong leather odor, still airing it out. the fit wasn't a good fit but one smaller would have been to tight. over all I am pleased with it. It was shipped with in the time frame they said it would be.

Date of experience: October 10, 2019
Peter C.
Argentina
1 review
0 helpful votes
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MY HUSBAND LOVED HIS JACKET,IT
October 10, 2019

MY HUSBAND LOVED HIS JACKET,IT FIT JUST RIGHT. WE HAVE TOLD ALL OUR FRIEND'S ABOUT YA'LL.NOW I NEED A NEW ONE.

Date of experience: October 10, 2019
Adam U.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my husband and was very pleasantly surprised by the quality. I read the other reviews and ordered a size larger and it fit perfect. I also ordered a jacket for me the next week. It also fits great and was very warm through our freezing days.

Date of experience: October 10, 2019
Sharon T.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my son and was very pleased with the quality, especially for the price. The leather was soft and pliable and the jacket well made. The zip out lining is definitely a plus, so he can wear it as either a light or warmer jacket. The jacket is pretty true to size, if not just a little bit on the roomy side. I definitely would buy again (and have).

Date of experience: October 10, 2019
Mary Q.
Argentina
1 review
0 helpful votes
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I purchased this as a
October 10, 2019

I purchased this as a gift for my son-in-law. He loves it. The leather is not as heavy as his other coat but he likes the fact that it is not as bulky with the warm lining.

Date of experience: October 10, 2019
Linda E.
Argentina
1 review
0 helpful votes
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Great deal for the price.
October 10, 2019

Great deal for the price. I gave it as a gift, the recipient loves it!

Date of experience: October 10, 2019
Dave A.
Argentina
1 review
0 helpful votes
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My husband loves this jacket;
October 10, 2019

My husband loves this jacket; it is his 1st leather and it was his Christmas gift. The lining is extra heavy, zips out eaisily for comfort. Size chart is great, fits hubby perfect. He's worn only this jacket since Christmas day. LAP

Date of experience: October 10, 2019
Jason E.
Argentina
1 review
0 helpful votes
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Just received the jacket. In
October 10, 2019

Just received the jacket. In Ohio in January, it is 25 degrees today. The leather is soft and supple. I wear a 42 in jacket and the large size fits snuggly which is what I want.

The jacket looks nice. The quality will have to wait to see how long it will last. For the price, though, cannot beat it.

Date of experience: October 10, 2019
Melissa R.
Argentina
1 review
0 helpful votes
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This jacket was purchased for
October 10, 2019

This jacket was purchased for my husband as a gift. He loves it. The quality is awesome and so was the price.

Date of experience: October 10, 2019
Pamela V.
Argentina
1 review
0 helpful votes
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Great jacket. I would reccommend
October 10, 2019

Great jacket. I would reccommend to anyone... They are right about the size ...order the next size up to fit properly...

Date of experience: October 10, 2019
Amy R.
Argentina
1 review
0 helpful votes
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This was ordered as a
October 10, 2019

This was ordered as a gift for my husband. Based on the reviews, I ordered a Large - one size up from his normal Medium. It was huge, so I returned it for a Medium, which was also too big. I returned the Medium for a Small which fit perfectly. Great jacket for the price! It was exactly what he wanted - Black hide leather, short, zip up, with a collar. The zip-out lining was a welcome bonus. THANKS!

Date of experience: October 10, 2019
Kimberly N.
Argentina
1 review
0 helpful votes
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Very good quality, dual purpose
October 10, 2019

Very good quality, dual purpose with zip out lining, good price,fast shipping

Date of experience: October 10, 2019
Richard E.
Argentina
1 review
0 helpful votes
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The service and jacket were
October 10, 2019

The service and jacket were outstanding. Price, quality beat all others I researched. ORDER ONE SIZE LARGER TO ENSURE PROPER FIT.

Date of experience: October 10, 2019
Andrew F.
Argentina
1 review
0 helpful votes
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This is a solid heavy
October 10, 2019

This is a solid heavy leather jacket. It's exactly what it should be. The one note I add is that if you need a little flexibility, order one size larger. Still a great jacket.

Date of experience: October 10, 2019
Peter T.
Argentina
1 review
0 helpful votes
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Good price, great jacket, order
October 10, 2019

Good price, great jacket, order one size bigger. The only problem I had was it had a stong odor from the tanning/dying process so I hung it in the garage for a while until the smell went away.

Date of experience: October 10, 2019
Frank D.
Argentina
1 review
0 helpful votes
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This is a high quality
October 10, 2019

This is a high quality leather jacket. This jacket is really warm while riding in low 40's degree weather. The jacket is very well insulated and has a good inner linning which helps keep you warm. Better than I expected for the price paid. Good buy.

Date of experience: October 10, 2019
Robert D.
Argentina
1 review
0 helpful votes
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Great Service, Great Jacket. Heck
October 10, 2019

Great Service, Great Jacket. Heck of a price. Have recommended Leather up.com to numerous friends to view your web site. I Rated it a 4 only because I like heavy duty zippers.

Date of experience: October 10, 2019
Amy N.
Argentina
1 review
0 helpful votes
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Only had this for two
October 10, 2019

Only had this for two weeks. My chest size 42, matches their medium, but I am not large boned. I've only found 1 inside pocket, although it is large and well placed. Construciton seems good.

Based on reviews, I ordered LARGE. Return process was good. Did not do as an ecxhange. Just ordered second and returned first. Nice email confirming receipt of return, then second email conirming credit.

Would definitely look here for future leather items.

Date of experience: October 10, 2019
Jim G.
Argentina
1 review
0 helpful votes
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I wear a XL jacket
October 10, 2019

I wear a XL jacket now and thats what I ordered and fits perfect,I am 5'7' tall and 215lbs.I just love the jacket what a great buy.

Date of experience: October 10, 2019
Anna U.
Argentina
1 review
0 helpful votes
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Very, very nice. Gave it
October 10, 2019

Very, very nice. Gave it to our son for his Birthday and he loves it. Well made and looks real nice on.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States