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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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jacket is very nice, it had a strong leather odor, still airing it out. the fit wasn't a good fit but one smaller would have been to tight. over all I am pleased with it. It was shipped with in the time frame they said it would be.
MY HUSBAND LOVED HIS JACKET,IT FIT JUST RIGHT. WE HAVE TOLD ALL OUR FRIEND'S ABOUT YA'LL.NOW I NEED A NEW ONE.
I bought this jacket for my husband and was very pleasantly surprised by the quality. I read the other reviews and ordered a size larger and it fit perfect. I also ordered a jacket for me the next week. It also fits great and was very warm through our freezing days.
I bought this jacket for my son and was very pleased with the quality, especially for the price. The leather was soft and pliable and the jacket well made. The zip out lining is definitely a plus, so he can wear it as either a light or warmer jacket. The jacket is pretty true to size, if not just a little bit on the roomy side. I definitely would buy again (and have).
I purchased this as a gift for my son-in-law. He loves it. The leather is not as heavy as his other coat but he likes the fact that it is not as bulky with the warm lining.
Great deal for the price. I gave it as a gift, the recipient loves it!
My husband loves this jacket; it is his 1st leather and it was his Christmas gift. The lining is extra heavy, zips out eaisily for comfort. Size chart is great, fits hubby perfect. He's worn only this jacket since Christmas day. LAP
Just received the jacket. In Ohio in January, it is 25 degrees today. The leather is soft and supple. I wear a 42 in jacket and the large size fits snuggly which is what I want.
The jacket looks nice. The quality will have to wait to see how long it will last. For the price, though, cannot beat it.
This jacket was purchased for my husband as a gift. He loves it. The quality is awesome and so was the price.
Great jacket. I would reccommend to anyone... They are right about the size ...order the next size up to fit properly...
This was ordered as a gift for my husband. Based on the reviews, I ordered a Large - one size up from his normal Medium. It was huge, so I returned it for a Medium, which was also too big. I returned the Medium for a Small which fit perfectly. Great jacket for the price! It was exactly what he wanted - Black hide leather, short, zip up, with a collar. The zip-out lining was a welcome bonus. THANKS!
Very good quality, dual purpose with zip out lining, good price,fast shipping
The service and jacket were outstanding. Price, quality beat all others I researched. ORDER ONE SIZE LARGER TO ENSURE PROPER FIT.
This is a solid heavy leather jacket. It's exactly what it should be. The one note I add is that if you need a little flexibility, order one size larger. Still a great jacket.
Good price, great jacket, order one size bigger. The only problem I had was it had a stong odor from the tanning/dying process so I hung it in the garage for a while until the smell went away.
This is a high quality leather jacket. This jacket is really warm while riding in low 40's degree weather. The jacket is very well insulated and has a good inner linning which helps keep you warm. Better than I expected for the price paid. Good buy.
Great Service, Great Jacket. Heck of a price. Have recommended Leather up.com to numerous friends to view your web site. I Rated it a 4 only because I like heavy duty zippers.
Only had this for two weeks. My chest size 42, matches their medium, but I am not large boned. I've only found 1 inside pocket, although it is large and well placed. Construciton seems good.
Based on reviews, I ordered LARGE. Return process was good. Did not do as an ecxhange. Just ordered second and returned first. Nice email confirming receipt of return, then second email conirming credit.
Would definitely look here for future leather items.
I wear a XL jacket now and thats what I ordered and fits perfect,I am 5'7' tall and 215lbs.I just love the jacket what a great buy.
Very, very nice. Gave it to our son for his Birthday and he loves it. Well made and looks real nice on.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

