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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Alex T.
Argentina
1 review
0 helpful votes
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This is a great jacket
October 10, 2019

This is a great jacket for the price! You do want to order a size larger but then the fit is great. The leather is very supple and strong. Very comfortable while riding or not riding. I am very pleased.

Date of experience: October 10, 2019
Steve I.
Argentina
1 review
0 helpful votes
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Great jacket, I was very
October 10, 2019

Great jacket, I was very pleased with it. I ordered a size larger than I normally wear and it fit great. I will order from leatherup again and again.

Date of experience: October 10, 2019
Carol O.
Argentina
1 review
0 helpful votes
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Arrived in a couple of
October 10, 2019

Arrived in a couple of days, sharp looking jacket, perfect fit, great leather,

light yet warm, leatherup has some really great deals. just bought a leather

vest it to is sharp looking, perfect fit. Thank you, leatherup

Date of experience: October 10, 2019
Ben K.
Argentina
1 review
0 helpful votes
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Very nice jacket and very
October 10, 2019

Very nice jacket and very heavy. Just what we need to ride when the weather is cool.I was glad I read the reviews because the size's aren't even close to normal. I normaly wear a xl and I ordered a 2xl and it is still a little tight. I wish they would work on that for this site.

Date of experience: October 10, 2019
Jay H.
Argentina
1 review
0 helpful votes
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While removing the price tags
October 10, 2019

While removing the price tags from the sleeve, the snap broke. It cost $20 to have the snaps replaced with better snaps. Other than that, I am happy with the jacket.

Date of experience: October 10, 2019
Stephen F.
Argentina
1 review
0 helpful votes
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Nice jacket. Soft leather, quick
October 10, 2019

Nice jacket. Soft leather, quick delivery, well made. Runs a little small, not much. Great price. Well worth the money.

Date of experience: October 10, 2019
Janet D.
Argentina
1 review
0 helpful votes
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It was a beautiful jacket
October 10, 2019

It was a beautiful jacket and the person i bought it for loved it , very pleased with this purchase .

Date of experience: October 10, 2019
Martha T.
Argentina
1 review
0 helpful votes
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great jacket i ordered the
October 10, 2019

great jacket i ordered the medium and i it fits great

Date of experience: October 10, 2019
Nicole Y.
Argentina
1 review
0 helpful votes
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I have seen simlar coats
October 10, 2019

I have seen simlar coats for 4 time as much. This coat is so nice that this the second coat I have purchased.

Dr. Williams

Date of experience: October 10, 2019
Jason K.
Argentina
1 review
0 helpful votes
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I was not surprised by
October 10, 2019

I was not surprised by the quality of this jacket. I have warn it a few times already and it is a good fit. I removed the liner until its gets colder. The only thing I did not like was a slight odor from manufacture or something but that has quickly faded away. Nice jacket especialy for the price!

Date of experience: October 10, 2019
Scott W.
Argentina
1 review
0 helpful votes
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Jacket is great!! Some thought
October 10, 2019

Jacket is great!! Some thought leather was too light and zipper was too small, but I found neither to be the case. Will order again from LeatherUp. Reviews are right though about ordering size larger.

Date of experience: October 10, 2019
Charles Z.
Argentina
1 review
0 helpful votes
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Don't be afraid to order
October 10, 2019

Don't be afraid to order up in size, I'm a 46 Long and I ordered the 2xl and probably could have used the 3xl if I want to wear layers under the jacket. Overall great deal for the price, could use fastners on outside pockets.

Date of experience: October 10, 2019
Dorothy J.
Argentina
1 review
0 helpful votes
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Great Jacket! Outstanding Price. Superior
October 10, 2019

Great Jacket! Outstanding Price. Superior Quality. Looks great, leather is soft, fits great, zipper works great. I wear it without the liner and it is perfect for riding. I would buy another one in a heartbeat.

Date of experience: October 10, 2019
Anthony Z.
Argentina
1 review
0 helpful votes
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I've owned two of these
October 10, 2019

I've owned two of these jackets so far and am looking for a 3rd they are that great! With wind chill temps on the bike below freezing I stay warm! Rain, no problem. I will buy a third when this one is worn out....but may be a few years from now as they hold up excellent!

A testament to durabilty....My straps on the bike holding the jacket broke. I discovered when I got home and hour later the jacket was missing. To make a long story short, I retraced my route of 35 miles and low and behold found it in the middle of a back road with a dozen tire tracks all over it. Brought it home and wiped it down, used mink oil on it and it is in perfect condition with only a couple threads in the wrist coming loose. WoW! Now that's durability! and I wear it daily today! Thank you LeatherUp for providing a quality jacket at an incredibly affordable price!

A. Long

Date of experience: October 10, 2019
Alex L.
Argentina
1 review
0 helpful votes
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I received delivery in time
October 10, 2019

I received delivery in time & quality of Leather is good & heavy. will buy again in future.

Thanks

Date of experience: October 10, 2019
Amanda M.
Argentina
1 review
0 helpful votes
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fast delivery,perfect fit.I'm 6' 4"
October 10, 2019

fast delivery,perfect fit.I'm 6' 4" 285 lbs and the 3xl fit great even with a vest underneath. bought before will buy again.

Date of experience: October 10, 2019
Ruth Z.
Argentina
2 reviews
0 helpful votes
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great jacket and super great
October 10, 2019

great jacket and super great service,will definitely order in the near future

Date of experience: October 10, 2019
George F.
Argentina
1 review
0 helpful votes
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Love the new jacket and
October 10, 2019

Love the new jacket and the price is great. Has a smell out of the bag but goes away quickly. Would and have suggested to friends.

Date of experience: October 10, 2019
Deborah W.
Argentina
1 review
0 helpful votes
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Excellent buy. Purchased for my
October 10, 2019

Excellent buy. Purchased for my grandson and he likes it very much. I will be buying all my leather jackets here.

Date of experience: October 10, 2019
Angela D.
Argentina
1 review
0 helpful votes
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As usual, a great product
October 10, 2019

As usual, a great product from LeatherUp. High quality leather, comfortable and everything the item details said it was. I ordered the wrong size initially and the exchange process was quick and easy. Order a size larger as other people suggest I highly recommend the jacket and LeatherUp for their quality, prompt shipping and customer support.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States