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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jennifer K.
Argentina
1 review
0 helpful votes
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Very good jacket, especially considering
October 10, 2019

Very good jacket, especially considering the price. It's an excellent deal! After reading some reviews on this site, I decided to order it one size larger than I usually would. I was right to do so. The fit was perfect. I'll be back for more.

Date of experience: October 10, 2019
Bill V.
Argentina
1 review
0 helpful votes
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I ordered 1 size larger
October 10, 2019

I ordered 1 size larger and it fit perfectly. Nice HEAVY leather. Durable steel zipper. I highly recommend this jacket.

Date of experience: October 10, 2019
Charles R.
Argentina
1 review
0 helpful votes
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My husband needed a new
October 10, 2019

My husband needed a new jacket and decided he wanted a leather one. We looked around our city and found nothing he liked. We bought one similar to this one for my son 3 years earlier so we tried you again. My husband loves this jacket. The fit is good and it looks great on him. It seems well made as was the last one we bought. We are extremely pleased.

Date of experience: October 10, 2019
Mark Q.
Argentina
1 review
0 helpful votes
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Cannot believe what I paid,removable
October 10, 2019

Cannot believe what I paid,removable lining great,quality/construction excellent,wear an XL,ordered an XL,fits great,looks as macho as one could hope for,oozes testosterone.Customer service is fantastic,@ $64.95 plays like $240,still in disbelief,LeatherUp rocks! Randy Kent,WA

Date of experience: October 10, 2019
Tom B.
Argentina
1 review
0 helpful votes
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Nice jacket, but leatherup should
October 10, 2019

Nice jacket, but leatherup should have something in add about ordering a bigger size than you need. I didn't read reviews. Fast shipping but it takes 2 weeks to send back and go up a size. Overall it's a good deal..

Date of experience: October 10, 2019
Mary Z.
Argentina
1 review
0 helpful votes
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Jacket is of good quality.
October 10, 2019

Jacket is of good quality. fits very nice. will buy from again.

Date of experience: October 10, 2019
Elizabeth O.
Argentina
1 review
0 helpful votes
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Just got this in a
October 10, 2019

Just got this in a few minutes ago.I think it took 2 or 3 days to get here since I ordered it.Man I was surprised at the speed of delivery with the snow every where and flights canceled.Anyway it fits perfectly and is very good quality.Very supple and comfortable.It makes even me look better.The prices are amazing.Leslie Campbell from east Texas

Date of experience: October 10, 2019
Bill B.
Argentina
2 reviews
0 helpful votes
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Quality at what appears to
October 10, 2019

Quality at what appears to be near half price. A person will NOT find better quality in lightweight leather jacket under any Brand!

Date of experience: October 10, 2019
Richard H.
Argentina
1 review
0 helpful votes
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Very nice & soft leather,But
October 10, 2019

Very nice & soft leather,But am happy it came with extra snaps,as the one on top was broken when I got it.But still very nice for the price,& I like the zip out liner.

Date of experience: October 10, 2019
Adam J.
Argentina
1 review
0 helpful votes
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Nice jacket with great lining.
October 10, 2019

Nice jacket with great lining. Runs about two sizes smaller than usual. Excellent price.

Date of experience: October 10, 2019
Amy F.
Argentina
1 review
0 helpful votes
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The bomber jacket is perfect!
October 10, 2019

The bomber jacket is perfect! I'm always hesitant to order clothing items online because they sometimes don't fit or are not what you expect, but this time it was great. The jacket is well-made and fits ferfectly. The jacket is pretty heavy duty leather and I find I don't even need the liner. All in all, I certainly recommend this jacket.

Date of experience: October 10, 2019
Kimberly R.
Argentina
1 review
0 helpful votes
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Better quality than I expected,
October 10, 2019

Better quality than I expected, size runs a little small, oily smell takes a few days to go away. All in all, a nice jacket!

Date of experience: October 10, 2019
Stephen G.
Argentina
1 review
0 helpful votes
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Good jacket for the price.
October 10, 2019

Good jacket for the price. Make sure to order one size larger. I will try other products from this company.

Date of experience: October 10, 2019
Angela W.
Argentina
1 review
0 helpful votes
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I read the reviews and
October 10, 2019

I read the reviews and ordered a size larger. I recieved the jacket a few days later. It is a good looking jacket it's a little heavier that i expected but it will be perfect for next winter. I live in El Paso, so it will start getting hot within a month or so. I'm thinking about buying a lighter wieght jacket in the near future, and will be buying it from leatherup.com

Date of experience: October 10, 2019
Nick R.
Argentina
1 review
0 helpful votes
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I have purchased many leather
October 10, 2019

I have purchased many leather goods over the years, and when I ordered my jacket, I had certain expectations. Well, I'm here writing that upon getting my jacket, I was no less than 100% satisfied. The overall quality, and the crasftmanship and the leather were top notch. Definatly a great buy. I know I will use and enjoy this for many, many years. I will buy more of their products.

Date of experience: October 10, 2019
Jay P.
Argentina
1 review
0 helpful votes
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Great jacket and well priced.
October 10, 2019

Great jacket and well priced. My second purchase off this site.

Date of experience: October 10, 2019
Mary M.
Argentina
1 review
0 helpful votes
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Fantastic jacket for the price.
October 10, 2019

Fantastic jacket for the price. Super fast delivery. Great product. If I ever need another jacket Leatherup is first on my list.

Date of experience: October 10, 2019
David J.
Argentina
1 review
0 helpful votes
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This jacket is awsome. I
October 10, 2019

This jacket is awsome. I agree with the other reviews about ordering a size larger. Great deal for the price.

April 22, 2010 Mark from Henderson, TX

Date of experience: October 10, 2019
Amanda P.
Argentina
1 review
0 helpful votes
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the jacket is great, just
October 10, 2019

the jacket is great, just that the sizes are always too small.i would order again from leather up

Date of experience: October 10, 2019
Deborah H.
Argentina
1 review
0 helpful votes
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The jacket was better than
October 10, 2019

The jacket was better than we thought it would be. I would get a larger size, they run small. We are so happy!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States