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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Christine R.
Argentina
1 review
0 helpful votes
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I really like this jacket,
October 10, 2019

I really like this jacket, so much that I bought a second. I recommend this to any one who rides and even if you don't.

Date of experience: October 10, 2019
Anna Y.
Argentina
1 review
0 helpful votes
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I had to return for
October 10, 2019

I had to return for a larger size. I should have read the reviews about sizing. The quality is good and this is a great jacket. It's hard to beat the price.

Date of experience: October 10, 2019
Karen J.
Argentina
1 review
0 helpful votes
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Great jacket. Soft, supple leather
October 10, 2019

Great jacket. Soft, supple leather and well made at an unbeatable price. Leather Up rocks!

Date of experience: October 10, 2019
Steven V.
Argentina
1 review
0 helpful votes
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Nice jacket, worth the money.
October 10, 2019

Nice jacket, worth the money. The only problem I had was the size. These jackets are about 1 1/2 to 2 sizes to small. I would recomend the jacket if you can get it in your size. I order the 5xl and it fit about like a 3xl.

Date of experience: October 10, 2019
Amanda S.
Argentina
1 review
0 helpful votes
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Man I just love Leather-UP.
October 10, 2019

Man I just love Leather-UP. Great service and prompt shipping and the product what can I say. The jacket is everything and more. Soft leather, great quality and fit. Defintiely a great buy. B.B. Pensacola, FL

Date of experience: October 10, 2019
Deborah Z.
Argentina
1 review
0 helpful votes
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Nice jacket except for the
October 10, 2019

Nice jacket except for the broken snap at the top. Other than that, looks great!

Date of experience: October 10, 2019
Anna Y.
Argentina
1 review
0 helpful votes
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My boyfriend love it. That
October 10, 2019

My boyfriend love it. That it has a double layer and it comfortable the size is accurate. I would deffinatly order from this site again

Date of experience: October 10, 2019
Dan P.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my husband for Christmas. He really likes it. I was concerned with the size when I ordered it because he is a thin man, but a medium fit him really well. He commented that it is warmer than he anticipated, so the zip out lining will be beneficial for him.

Date of experience: October 10, 2019
Tom M.
Argentina
1 review
0 helpful votes
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This is a very nice
October 10, 2019

This is a very nice jacket. The leather is very soft and the inside is fantastic. Perfect for the man in your life. He'll be very pleased.....

Date of experience: October 10, 2019
Eric C.
Argentina
1 review
0 helpful votes
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Very nice jacket for the
October 10, 2019

Very nice jacket for the money I like the inside lining that is removable Great service also

Date of experience: October 10, 2019
Tom N.
Argentina
1 review
0 helpful votes
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We were very pleased with
October 10, 2019

We were very pleased with the quality of this jacket and with the service of Leather Up. It was fast and everything was just as promised! Thank You!

Date of experience: October 10, 2019
Susan T.
Argentina
1 review
0 helpful votes
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Great jacket at great price.
October 10, 2019

Great jacket at great price. And delivered very quickly.

Date of experience: October 10, 2019
Shirley P.
Argentina
1 review
0 helpful votes
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The jacket looked really good.
October 10, 2019

The jacket looked really good. I took the advice of other reviews about ordering the next size up and it worked. The only thing my husband commented on was the lining. He just wish it was a little better but other than that it looks, fits, and feels really good. I definitely recommend it for the price. It was a good deal.

Date of experience: October 10, 2019
Chris Z.
Argentina
1 review
0 helpful votes
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I had check several sites
October 10, 2019

I had check several sites looking for a specific jacket for my husband. He is very particular about clothing. This was a perfect match to a jecket he had but was no longer usable. I was extemely please with the quality, style and esp. the price. Will definately shop LeatherUp.com again!

Date of experience: October 10, 2019
Joe T.
Argentina
1 review
0 helpful votes
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Jackets delivered timly, good quality,wrong
October 10, 2019

Jackets delivered timly, good quality,wrong size shipped , exchange was accomplished to my satisfaction. Looking to place other orders ,

Date of experience: October 10, 2019
Mary I.
Argentina
1 review
0 helpful votes
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Great jacket! Very soft leather!
October 10, 2019

Great jacket! Very soft leather! It has a light weight zipper that may require replacement long before the jacket wears out, but it is still well worth the money. I would buy another should the need arise. Donna Hot Springs AR

Date of experience: October 10, 2019
Tony B.
Argentina
1 review
0 helpful votes
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This is a wonderful, beautiful
October 10, 2019

This is a wonderful, beautiful jacket! I got my husband a different jacket for Christmas and it was too small and he didn't like the collar. I returned it and went looking online--he was skeptical about that, but after reading the reviews, I took a chance and got this one. He loves it! Reviews are right--order a size up.

Date of experience: October 10, 2019
Mark H.
Argentina
1 review
0 helpful votes
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Arrived well before the estimated
October 10, 2019

Arrived well before the estimated time of delivery. Excellent condition and style. Highly recommend. Great selection of larger sizes! Will DEFINATELY use this site alot!

Date of experience: October 10, 2019
Christine O.
Argentina
1 review
0 helpful votes
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Great Price, Excellent Quality, and
October 10, 2019

Great Price, Excellent Quality, and Fast Delivery. Order one size larger because they tend to run a little small. My husband loved the jacket but I had to exchange it fora size larger.

Date of experience: October 10, 2019
Jack J.
Argentina
1 review
0 helpful votes
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I should have gone up
October 10, 2019

I should have gone up two sizes to get a sweater underneath the coat. Other than that the jacket is very nice looking and comfortable. Leather is on the thin side.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States