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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Great Jacket. Bought it for a Christmas gift for someone very special to me and it is so great I may get one for myself. Thank you leather Up!! I was a little weary ordering it online but I am very satisfied and would recomend this website to anyone looking for a leather coat!!
I purchased this jacket for my husband and he LOVES it. Well worth the money. The leather is soft and looks great on. If you are in the market for a leather jacket, look no further. This is the place to buy from and the shipping was very fast.
Ordered this as a Christmas gift for my boyfriend - he was absolutely thrilled with it! Good construction, and durable yet soft leather. He has gotten lots of compliments on it, too. This will be my first stop when shopping for leather from now on!
Got one for myself When my wife saw it she wanted one too. So we ordered one for her. Best deal in town. Thanks
This is a great jacket for the money. Wanted an affordable leather jacket as I don't need one very often in Florida. This one suites my needs when riding my motorcycle or when out and about on a chilly night. Leather is soft and comfortable not to mention warm. Thanks for a great deal and I'll definitely be back.
Bought this in a Small for my 10-year old to grow into. He won't leave the house without it on. He loves it. It has an interior pocket but no cell phone pocket.
I love the jacket AND the price. My only concern is the zipper. It gets stick quite a bit, even jams sometimes. Don't know what to do about it. But, otherwise, it's a great deal!
This is a great jacket for the money. Even better when you apply the discount as a prior buyer from LeatherUp.
*****JANUARY 13, 2008
REVIEWER: GARY BERTOLO FROM N.J.
THIS JACKET IS GREAT FOR THE PRICE. MUCH WARMER THAN I THOUGHT IT WOULD BE. RUNS A LITTLE SMALL, BUT DOES FIT. FAST DELIVERY.
just ordered my second bomber jacket,SUPER quality,fit's and feel great! last year I bought a motorcycle jacket,AWESOME TOO! THANKS,will be back for more, GREAT service!!
This jacket is exactly what I expected. It fits great, looks great and is quality leather. Thank you LeathertUp.com !!! I will definetly recommend you to my friends
RG
I bought one for my husband and myself. great coat!
Excellent jacket! Great quality! I bought this jacket to wear when riding my motorcycle. Will be buying from you guys again.
I have 38 chest and got the large. It fits me fine, not too big on the bottom. The leather is really nice and is the only reason I have not returned the jacket. The jacket has one major functional problem, which I found the second time I tried it on. I felt cold air coming in above the cuffs as if the jacket had holes in it near the end of each arm. When I looked I noticed the slit (cut) that creates the flap for the snap cuff on each arm is too long, thus is wide open for air to come in. I measured the length of the cut to be 3.5 inches and found it only needs to be 1 inch for the cuff snaps to work. Better yet, the jacket should have material on the inside across this opening so there is no open air at all. To make the jacket perfect, the designers should add at least one pocket with a snap flap or zipper (on the outside) or add zippers to the two pockets already on the jacket. Also, I called before ordering to see where it was made. I was told Pakistan. I was shocked when it arrived to find it is made in China. What do you expect for the price. I'm keepiing the jacket because I have already wasted too much time in stores looking for a decent leather jacket, but this one comes the closest to what I would like for the price. I may take it to be altered to make it what I want it to be: get the cuff opening sewn up, and add zippers to the outside pockets (or add another outside pocket).
My son absolutely loves his jacket. I had to exchange it for a different size, and the customer service here is the best I have ever seen.
I bought a coat similar to this in South America several years ago. Great quality and the price and customer service are great!
Chris
I love this jacket. As a matter of fact I belong to a corvette club and we all have agreed topurchase this same jacket. It is so soft!
GREAT JACKET!!!!!! Well worth the cost, a great value, and fit and finish are SUPER!!!!! Bob H., Flat Rock, N.C.
Great quality and a perfect fit! Quick shipping too.
this is one great deal on an awesome leather jacket. warm zip out liner, and soft leather too. thanks a bundle leather up.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members