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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I ordered this jacket according to other reviews including that I ordered one size larger. Perfect fit! I am very happy that I ordered this jacket as I am very pleased with it. My buddy has decided to order him one also! Very nice jacket!
What amazed me most about this jacket is how warm it is. I don't remember seeing anything in the description about a (it looks removable) liner, which was a pleasant surprise. It is much warmer than any other leather jacket I have owned/worn, and the quality for the price is just....amazing.
ok for it being overseas junk made you know where(like everything is anymore),alot of bumps in the leather,not the smooth leather jacket.but ok for me to where to work.
Didn't expect much at this price. Read all the great reviews and figured they were censored. Wow, I was pleasantly surprised. Great coat.
My husband & I both ordered jackets. Great service & the jackets are awesome!! We just placed another order with Leatherup yesterday!!
This jacket is awsome. I agree with the other reviews about ordering a size larger. I did for my husband and its a perfect fit. Can't go wrong with this selection.
This is a nice jacket, I like it. I ordered a 2XL but probably should have gotten the 3XL. Nonetheless, it's close enough. The liner is a bit cumbersome to take off and put back in. I wanted a wind-breaking leather jacket to wear on my motorcycle that would not necessarily identify me as a biker once I got off the machine. This fills the bill nicely at a very nice price.
Very nice jacket for quality and cost. Not for a heavy duty winter, but wonderful for cool to mildly cold days and nights. Looks great, nice and soft leather. Always order at least one size up from normal, and sometimes two sizes up depending on the jacket. I think leatherup is great quality, price and service. My biggest complaint is guessing what size to buy. Sometimes one size up works, sometimes has to be two sizes up and it is annoying to have to go through the expense of returning.
DK
Arlington, Tx
The jacket I really wanted was not available so I settled for this one... Turns out to be a GREAT choice!.... Shipping was somewhat slow(approx 2 weeks), but after it got here, it was well worth the wait, very nice jacket. I rode with the temp down in the 50's at night and never even noticed it...... As for the size you order, you had better listen to everyone else's advice here and order a size larger than you normally wear.... if you don't, you'll be sending it back for a larger one. I ordered a size bigger and it fits perfectly.
Absolutely one of the best jackets that I have purchased for my husband. Reasonable shipping time and great price. I will tell others about you. Linda
The jacket seemed like very good quality. I bought this as a birthday gift for my husband...ordering a size larger as suggested in the other reviews. He really liked the jacket and the zip out lining. While wearing it for the first time, the zipper broke..coming unzipped in the middle of the jacket. Very disappointing.
the fit is perfect, the service was very good, no complaints other than the zipper is a little difficult for arthritic fingers ( a little small ), nery warm even w/o the liner!
I ordered the wrong size the first time, but instead of returning it, I gave it to my wife and ordered another for myself. I still spent less than the price of one jacket from a retail store. Great quality. Very comfortable. I added a little velcro under the collar to stop it from slapping my face while riding my motorcycle. Very pleased!
Great service. Jacket is nice. One size up for a great fit. Plenty of sleeve length for tall guys.
great jacket, fit just right, seems like a very good product. hope to get many years of use, fast delivery, I like leatherup.com easy ordering, I will be a returning customer. in the future....
AWESOME quality and I love the softness of the leather. Fits to a "T" and I may just have to buy another one for our daughter! She was amazed at how soft it was and just the perfect weight for riding in this cold weather. Will be buying more from you all cause there isn't anywhere on the "net" that has as good a product as you do and especially at the awesome low price for such good quality merchandise. Thanks!
I just ordered this jacket recently and it is AWESOME. It feels very smooth! It has a classic look to it as well! I have received compliments on it from my friends, they like it too. I am glad I bought this jacket from your company. I think it is made of high quality leather. I will keep your company in mind for any future purchases. Keep up the good work!
Thanks for a perfect jacket. Great fit, great style, great service and fast shipping. Rick Driver from Pensacola, Fl.
Great jacket. I would go with 2 sizes up, though. I was lucky I ordered an XXL, as I normally would have gone with an XL. BUT, a XXXL would have been better for me.
Great leather smell. But not very soft. But, much sturdier than softer leather.
One issue - the zipper. It was very stiff, and the zipper slide seems flimsy, I oiled it, and that helped a lot. But I am worried about how llong the zipper will last.
I think this the best jacket I have had in a long time. The fit is good and the weight is just right. Not to heavy and it keeps me warm.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members