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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Janet C.
Argentina
1 review
0 helpful votes
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Good fit, heavier than I
October 10, 2019

Good fit, heavier than I expected. Not for Summer wear. Lining is loose inside

Date of experience: October 10, 2019
Betty I.
Argentina
1 review
0 helpful votes
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Like all 'waterproof' gear, there
October 10, 2019

Like all 'waterproof' gear, there are limits. These high-quality gloves kept my digits dry for over 2 hours in an absolute downpour. Unfortunately, having already been subjected to so much rain, they were nearly saturated, so by the time I had to head home (7 hours later), they failed to keep me dry. After drying out for 2 days, they're back to normal.

Despite not helping on my return trip, these are still the best rain proof gloves I've ever tried. I'm planning on treating them with Nikwax this weekend to see if they might hold the H2O at bay a little longer next time.

Date of experience: October 10, 2019
Patricia Z.
Argentina
1 review
0 helpful votes
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I have searched a long
October 10, 2019

I have searched a long time for this quality of glove. The fit is great for my big hands. I have not experienced any of the issues others have written about. I plan to buy a couple more pair so I have them in case they get discontinued. When you're my size, you buy extras that fit and work for you!

Date of experience: October 10, 2019
Betty O.
Argentina
1 review
0 helpful votes
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bought these about a month
October 10, 2019

bought these about a month ago, riding in the san francisco bay area can be cold and damp these work very good i'm always quite happy with all the stuff i've gotten from leather up(two coats,two vest, and these gloves) i'm a leather up customer for life!!

Date of experience: October 10, 2019
Mark K.
Argentina
1 review
0 helpful votes
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Exceptional value... great look and
October 10, 2019

Exceptional value... great look and fit... appears extremely well made.

Date of experience: October 10, 2019
Nick E.
Argentina
1 review
0 helpful votes
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I felt I was taking
October 10, 2019

I felt I was taking a risk buying a leather coat on line. The risk was worth it. I am very pleased with the jacket. Leather up has been great to deal with so far. I have made 3 seperate orders and have been pleased with the customer suport.

Date of experience: October 10, 2019
Ruth O.
Argentina
1 review
0 helpful votes
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Found the Jacket I was
October 10, 2019

Found the Jacket I was looking for at price I liked I've rode with it i 30 degree weather and it was warm and comfortable, I did read other reviews and ordered it oone size larger and it fit perfectly am well satified with it, recieved it even earler than expected.

Date of experience: October 10, 2019
Diane O.
Argentina
1 review
0 helpful votes
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This jacket is super. The
October 10, 2019

This jacket is super. The leather is nice and soft and pliable. The liner will really keep you warm, and it is easily removable when you don't want to be too hot. Great product at a great price

Date of experience: October 10, 2019
Cynthia B.
Argentina
1 review
0 helpful votes
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Very nice jacket at a
October 10, 2019

Very nice jacket at a great price. I would recommend it to anyone who wants to look good but doesnt want to pay a fortune

Date of experience: October 10, 2019
David C.
Argentina
1 review
0 helpful votes
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The jacket fit great. The
October 10, 2019

The jacket fit great. The price is right. We looked locally and couldn't find anything we liked. Choice was very limited and between $200-$300.00. We're very pleased.

Date of experience: October 10, 2019
Jennifer O.
Argentina
1 review
0 helpful votes
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Excellent value and super fine,
October 10, 2019

Excellent value and super fine, very soft leather and a comfortable fit. Seems that I would have to say this about ALL my orders from you guys! Thanks !

Date of experience: October 10, 2019
Nicole R.
Argentina
2 reviews
0 helpful votes
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I have to exchange for
October 10, 2019

I have to exchange for a larger size, but the quality is very nice. Very soft leather and zip out lining. Great deal for the price. Will buy again.

Date of experience: October 10, 2019
Daniel M.
Argentina
1 review
0 helpful votes
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I have a Members Only
October 10, 2019

I have a Members Only Bomber and love the style. This jacket fits perfect and love the soft leather feel. I wish Leather Up would also a heavier version of this same jacket. The only problem is that the zipper is of the worst quality and snags and hangs real bad. They need to install a better heavier duty zipper.

Date of experience: October 10, 2019
Jay V.
Argentina
1 review
0 helpful votes
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Very happy with the jacket.
October 10, 2019

Very happy with the jacket. I have had problems with the zipper not very user friendly, but will exchange for a new one. great deal, very warm indeed!

Date of experience: October 10, 2019
Dan O.
Argentina
1 review
0 helpful votes
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Awesome Jacket. Good price. Fits
October 10, 2019

Awesome Jacket. Good price. Fits well with strong zipper. Quick and reasonable shipping.

Date of experience: October 10, 2019
Stephen O.
Argentina
1 review
0 helpful votes
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I bought this as a
October 10, 2019

I bought this as a Christmas Present for my brother and I let him open his gift early. He loves it. It's soft and perfect for Arizona winters.

This is the third item I have bought from LeatherUp.com and so far, everything I have purchased is great.

Date of experience: October 10, 2019
Elizabeth Z.
Argentina
1 review
0 helpful votes
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I ordered both the mens
October 10, 2019

I ordered both the mens motorcycle and bomber jacket. The quality of both jackets are excellent. I would recommend both jackets to anyone looking for top quality at a very reasonable price.

Date of experience: October 10, 2019
Jeff G.
Argentina
1 review
0 helpful votes
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Talk about the perfect Christmas
October 10, 2019

Talk about the perfect Christmas gift, this jacket was a wonderful surprise and the recepient was just thrilled. It is a beautiful jack, good quality and the price is fantastic. Thank you!

Date of experience: October 10, 2019
Linda E.
Argentina
1 review
0 helpful votes
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Very nice jacket - Excellent
October 10, 2019

Very nice jacket - Excellent Deal, and very quick shipping.

Date of experience: October 10, 2019
Mark E.
Argentina
1 review
0 helpful votes
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This jacket was a Christmas
October 10, 2019

This jacket was a Christmas gift for my son and he loved it. The leather is soft and the construction great and he liked the zip-out lining. My husband was worried, you can't always tell when ordering on the net, but I'm glad I took the chance. A great product at a great price!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States