Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Charles T.
Argentina
1 review
0 helpful votes
Follow Charles T.
Unfollow Charles T.
Share Review
Report Review

Bought this jacket for my
October 10, 2019

Bought this jacket for my son, who's in the air force.

The jacket is great quality, looks good and is not to heavy but it is also not a thin leather as some jacket are. my son loves the jacket and has received many copliments on it. had to wait 6 months to get his size but well worth the wait.

Date of experience: October 10, 2019
Richard W.
Argentina
1 review
0 helpful votes
Follow Richard W.
Unfollow Richard W.
Share Review
Report Review

I purchased this for my
October 10, 2019

I purchased this for my 15 year son, who is an officer in his high school's AFJROTC. Not only is the quality of this jacket perfect, but I can barely ever get him to take the darn thing off!!!! There is nothing negative I can say about this jacket, the delivery, the promptness - everything, is jusgt wonderful!!!

Date of experience: October 10, 2019
Jessica R.
Argentina
1 review
0 helpful votes
Follow Jessica R.
Unfollow Jessica R.
Share Review
Report Review

Being a retired Air Force,
October 10, 2019

Being a retired Air Force, I really like this jacket. Very expensive-looking jacket for less than $100. Been getting a lot of compliments since I started wearing it. Not too heavy but not too thin either. It's just the right thickness and very comfortable. I received it 3 days after ordering online. I like it so much that I ordered another one for my wife.

Date of experience: October 10, 2019
Deborah R.
Argentina
1 review
0 helpful votes
Follow Deborah R.
Unfollow Deborah R.
Share Review
Report Review

Fit is correct for size,
October 10, 2019

Fit is correct for size, Quality is above average will order more items from here in the future.

Date of experience: October 10, 2019
Karen B.
Argentina
1 review
0 helpful votes
Follow Karen B.
Unfollow Karen B.
Share Review
Report Review

Very nice jacket with great
October 10, 2019

Very nice jacket with great detail on the emblems.

Date of experience: October 10, 2019
George D.
Argentina
1 review
0 helpful votes
Follow George D.
Unfollow George D.
Share Review
Report Review

Ive been wanting the AF
October 10, 2019

Ive been wanting the AF jacket for years. I first saw it at the patriotic shop @

Dollywood. It sold for 120.00 with my Gold card discount. My brother sent me $200.00 for Christmas but when I went to Dollywood they were out of the 3x and probably would not get any more until next season. So I went on line and found your sight and with the added 10% discount bought it for 85.45. I love it and I have given information about your sight to one of my co-workers. I am a retired

E-6 USAF.

Date of experience: October 10, 2019
Brenda C.
Argentina
1 review
0 helpful votes
Follow Brenda C.
Unfollow Brenda C.
Share Review
Report Review

I purchased this jacket for
October 10, 2019

I purchased this jacket for my father for Xmas. He loved it.

Date of experience: October 10, 2019
Susan P.
Argentina
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Share Review
Report Review

NICE JACKET GREAT PRICE FAST
October 10, 2019

NICE JACKET GREAT PRICE FAST SHIPPING I BUY FOR A VETERANS DINNER EACH YEAR TO GIVE AS A PRIZE FOR EACH BRANCH AND THEY LOVE THEM

Date of experience: October 10, 2019
Betty C.
Argentina
1 review
0 helpful votes
Follow Betty C.
Unfollow Betty C.
Share Review
Report Review

Nice jacket bought it for
October 10, 2019

Nice jacket bought it for my dad (US Airforce retired) for christmas. Fit was smaller than i though it would be but not bad. My biggest complaint, and i have not seen anyone else mention this so must be isolated incident, the American Flag on sleeve was UPSIDE DOWN!

Date of experience: October 10, 2019
Jim W.
Argentina
1 review
0 helpful votes
Follow Jim W.
Unfollow Jim W.
Share Review
Report Review

I am very happy with
October 10, 2019

I am very happy with this jacket. Fit is true to size and it looks great. I have received many compliments on it. It is nice supple leather, I wouldn't recommend it for a bike jacket but for casual wear it is perfect. Fantastic for the price.

Date of experience: October 10, 2019
Patricia X.
Argentina
1 review
0 helpful votes
Follow Patricia X.
Unfollow Patricia X.
Share Review
Report Review

This is my second jacket
October 10, 2019

This is my second jacket of this type. I aalso have the POW/MIA jacket and wear it as my main winter jacket for over 2 years now. These jackets have held up better than the leather shop 400 dollar ones and as long as you apply water proofer look great for along time. Warm in the winter and can still be worn in the fall and spring.

Date of experience: October 10, 2019
Sharon I.
Argentina
1 review
0 helpful votes
Follow Sharon I.
Unfollow Sharon I.
Share Review
Report Review

My husband loves these gloves
October 10, 2019

My husband loves these gloves as they provide him with "air flow" while also having a good grip. He is very happy with the purchase.

Date of experience: October 10, 2019
Kevin R.
Argentina
1 review
0 helpful votes
Follow Kevin R.
Unfollow Kevin R.
Share Review
Report Review

Great, Great Bag! Perfect size
October 10, 2019

Great, Great Bag! Perfect size for 2 or 3 day trip. Fits well, & looks good. Comes with a strap, but could use a handle. All in all a great bag at a great price. Thank You LeatherUp!!!

Pyrate Tommy

Austin, TX

Date of experience: October 10, 2019
Mark P.
Argentina
1 review
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Share Review
Report Review

Nice gloves for the price,
October 10, 2019

Nice gloves for the price, good for warm weather rides. They run small for size. I normally wear XL, ordered 3XL, and the fit is good.

Date of experience: October 10, 2019
Brenda X.
Argentina
1 review
0 helpful votes
Follow Brenda X.
Unfollow Brenda X.
Share Review
Report Review

this jacket is very nice.we
October 10, 2019

this jacket is very nice.we went with a larger size to make sure it fit.havent worn it yet as it is still hot here but cant wait.

Date of experience: October 10, 2019
Joseph N.
Argentina
1 review
0 helpful votes
Follow Joseph N.
Unfollow Joseph N.
Share Review
Report Review

I like these gloves, great
October 10, 2019

I like these gloves, great for the summer driving.

Date of experience: October 10, 2019
Dan S.
Argentina
1 review
0 helpful votes
Follow Dan S.
Unfollow Dan S.
Share Review
Report Review

This bag is a lot
October 10, 2019

This bag is a lot larger then I expected and will be great for carrying everything I will need if I go out of town for a weekend. It sits well on the sissy bar. I am extremely pleased with this bag.

Date of experience: October 10, 2019
Patricia B.
Argentina
1 review
0 helpful votes
Follow Patricia B.
Unfollow Patricia B.
Share Review
Report Review

These gloves are very comfortable
October 10, 2019

These gloves are very comfortable and fit great and a great deal for the price, I am really impressed with these gloves

Date of experience: October 10, 2019
Mike I.
Argentina
1 review
0 helpful votes
Follow Mike I.
Unfollow Mike I.
Share Review
Report Review

Very comfortable glove. Not a
October 10, 2019

Very comfortable glove. Not a lot of protections, but will keep you dry and not hot. A lot better than having my hands wet and turning black from leather only gloves. A must have if you don't let the weather spoil your ride.

Date of experience: October 10, 2019
Melissa Q.
Argentina
1 review
0 helpful votes
Follow Melissa Q.
Unfollow Melissa Q.
Share Review
Report Review

excellent fit, very comfortable, feel
October 10, 2019

excellent fit, very comfortable, feel very expensive

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States