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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Andrew E.
Argentina
1 review
0 helpful votes
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Classic look, soft-to-touch feel, seems
October 10, 2019

Classic look, soft-to-touch feel, seems very durable. Sadly, I just couldn't get a good fit. I'm a tall guy, my height is in my torso. This jacket seems short in the torso, resting exactly at my belt when I stand up. Sitting down means the jacket rises above my belt on my back. I know bomber jackets aren't long - they're made to stop at the hips - but this one seems just a tad shorter than norm.

The jacket, with the liner, seems very warm. It's a nice jacket, just a bit short for me.

Date of experience: October 10, 2019
Martha V.
Argentina
1 review
0 helpful votes
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I have nothing bad to
October 10, 2019

I have nothing bad to say about this jacket. I purchased it because I always wanted a Bomber Jacket, and this one was very affordable. I was very pleased with the quality when it arrived, and it has quickly become my favorite jacket. I purchased a 3X even though I wear only a 2X. I am glad I did, because the 3X fits perfectly. The 2X would have been too small.

Date of experience: October 10, 2019
Barbara Z.
Argentina
1 review
0 helpful votes
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Very nice coat and very
October 10, 2019

Very nice coat and very warm. Leather is soft. Looked at many other jackets of this type for my son and this one is higher quality and costs less than man y of the name brand aviator jackets. Very happy with the purchase.

Date of experience: October 10, 2019
Janet V.
Argentina
1 review
0 helpful votes
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Husband loved the jacket for
October 10, 2019

Husband loved the jacket for what we paid for it but the sleeve cuffs need to have a velcro closer for better fit. But overall nice for the price. Shipping took longer than we thought as well.

Date of experience: October 10, 2019
Janet I.
Argentina
1 review
0 helpful votes
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This is the third jacket
October 10, 2019

This is the third jacket thatmI have purchased from LU. The quality and appearance is outstanding, and the price is a fraction of what you would expect to pay at a retail outlet. The only catch is ordering the correct size. The jackets seem to run one or two sizes small., and if you like the jacket, it sometimes takes a leap of faith when ordering the size. The company is great however, they make exchanfes and accept returns, and they really try to keep you as a happy customer.

Date of experience: October 10, 2019
Kimberly G.
Argentina
1 review
0 helpful votes
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I think this jacket is
October 10, 2019

I think this jacket is well worth the money. It looks good, and I was very comfortable riding my motorcycle wearing it.

Date of experience: October 10, 2019
Bob E.
Argentina
1 review
0 helpful votes
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Boots arrived the day before
October 10, 2019

Boots arrived the day before a 1,400 miles road trip. Weather was hot, humid and we hit rain too. These boots were as advertised. My feet stayed cool and dry. I have a narrow foot (B width) and the fit was perfect with the Carolina Logger socks I usually wear riding. I bought size 12, my regular size. We did a lot of walking at the venues we attended. The boots were light and felt like I was wearing some New Balance walking sneakers. I'll buy another pair if these wear out and may buy the Tourmaster "regular" boots for the cooler riding season.

Date of experience: October 10, 2019
Sandra V.
Argentina
1 review
0 helpful votes
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The Storm Creek soft shell
October 10, 2019

The Storm Creek soft shell jacket is a very nice light weight jacket or should be pretty good as a liner for extra warmth under another coat. The jacket is casually sharp looking and seems to be somewhat wind/rain resistant. I regularly wear size L in coats and shirts and this does not fit like a large. I'll either wear it unzipped or give it to my brother in law who wears a medium. The jacket is well worth buying however I recommend going a size up.

Date of experience: October 10, 2019
Stephen U.
Argentina
1 review
0 helpful votes
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The shipping was fast and
October 10, 2019

The shipping was fast and the boots fit great thanks Leather up for great products.

Date of experience: October 10, 2019
Linda Z.
Argentina
1 review
0 helpful votes
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Outstanding jacket. Very comfortable, very
October 10, 2019

Outstanding jacket. Very comfortable, very effective in cool weather riding (40-60 degree). Love the jacket, good fit (I'm 6'2, 200, long arms, and bought an L).

Date of experience: October 10, 2019
Michael M.
Argentina
1 review
0 helpful votes
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Very comfy ! Im wearing
October 10, 2019

Very comfy ! Im wearing size 12, bought 12 - fits great. Feels good even when you walking. Soft enough leather (dont like very stiff boots)

Date of experience: October 10, 2019
Susan W.
Argentina
1 review
0 helpful votes
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I was a bit worried
October 10, 2019

I was a bit worried ordering this vest sight unseen...BUT, it is wonderful. Very well made, a great color, I love that the hood zips off. The back protection is comfortable when I am riding and it is very nice looking. I am a short person, and when I am sitting on the bike, I unzip the side zippers and it is just fine. I think this is a wonderful vest, especially for the price...great buy.

Date of experience: October 10, 2019
Eric F.
Argentina
1 review
0 helpful votes
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I WAS SO HAPPY WHEN
October 10, 2019

I WAS SO HAPPY WHEN I OPENED THE BOX AND TOOK THIS JACKET OUT AND PUT IT ON. YOU CAN NOT FIND A JACKET OF THIS QUALITY ANYWHERE--AND I MEAN ANYWHERE--FOR THIS PRICE--REALLY GOOD QUALITY AND LOOKS GREAT. I WAS I THE AIR FORCE AND I WEAR THIS JACKET PROUNDLY AND HAVE A LOT OF PEOPLE ASK ME WHERE I GOT IT AND HOW MUCH IT COST--WELL--I CAN TELL YOU I'VE NEVER SEEN SUCH AMAZEMENT ON PEOPLE'S FACES WHEN I TELL THEM I GOT IT FOR UNDER A HUNDRED DOLLARS--IF YOU'RE THINKING ABOUT BUYING A LEATHER JACKET--THIS IS THE PLACE--YOU DON;T NEED TO CHECK ANY OTHER PLACE--BUY IT HERE--

Date of experience: October 10, 2019
Jeff P.
Argentina
1 review
0 helpful votes
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Am very pleased with the
October 10, 2019

Am very pleased with the Air Force Bomber Jacket. Fits great and is just the ticket for chilly but not cold days and evenings.

Excellent buy for the price.

Ed Betche

NE Okla.

Date of experience: October 10, 2019
Frank O.
Argentina
1 review
0 helpful votes
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Awesome quality and very comfortable.
October 10, 2019

Awesome quality and very comfortable. Is enough to keep you warm on chilly nights and light enough to keep you cool on hot days. Fast shipping too. A

Date of experience: October 10, 2019
Chris P.
Argentina
1 review
0 helpful votes
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Very impressed with the quality.
October 10, 2019

Very impressed with the quality. Bought a pair of these from a store years ago, and am only replacing because they were always a bit tighter than I prefer. Size runs accurate based on other gloves I have. Sure would be nice to have manufacturers offer gloves with slightly shorter fingers; not all who wear a 2X have long fingers. Plenty of warmth for my cold weather riding. As for purchasing here, Leatherup has good pricing and fast shipping. Not my first purchase from Leatherup, and definitely not my last.

Date of experience: October 10, 2019
Melissa E.
Argentina
1 review
0 helpful votes
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NOT COW LEATHER, I THINK
October 10, 2019

NOT COW LEATHER, I THINK MAYBE IT IS MADE OF THE LEATHER FROM SWINE OR GOAT. BUT IT FITS WELL AND LOOKS GOOD.

Date of experience: October 10, 2019
Steve H.
Argentina
1 review
0 helpful votes
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May say faux leather but
October 10, 2019

May say faux leather but it does not feel like it,truly comfortable and bullets are way cool,a steal at the price!

Date of experience: October 10, 2019
Laura F.
Argentina
1 review
0 helpful votes
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fits great, looks great. will
October 10, 2019

fits great, looks great. will wear it on the bike and everywhere else. outstanding quality. thank you leather up, exceeded my expectations

Date of experience: October 10, 2019
Nicole A.
Argentina
1 review
0 helpful votes
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This item was a gift
October 10, 2019

This item was a gift for Boss's Day. All I can say is it was a "BIG HIT". My boss was overwhelm and totally speechless. The jacket fit like a glove. He absolutely LOVED IT. He says it is the perfect jacket to were in the kind of weather. Everyone was very impress with it. My daughter also in the Airforce is very upset. She wants one too. I will definitely be purchasing another one.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States