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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Alex V.
Argentina
1 review
0 helpful votes
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Excellent service, jacket arrived on
October 10, 2019

Excellent service, jacket arrived on time. Quality exceptional. Very happy with purchase, although the Large seemed to be larger than expected. Jacket may run bigger than normal sizes.

Date of experience: October 10, 2019
Sarah Y.
Argentina
1 review
0 helpful votes
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We bought this coat for
October 10, 2019

We bought this coat for our son and he loved it! The description was exactly what we got and it is beautiful. We will definitely recommend your site to our friends.

Date of experience: October 10, 2019
Nick X.
Argentina
1 review
0 helpful votes
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I have wanted a jacket
October 10, 2019

I have wanted a jacket like this for 40 years! I always thought they cost too much and the ones I saw in the store were. I looked on line for over a week before finding leatherup.com. What a bargain. Living in the Carolinas I don't really need the fur colloar, but if I lved up North I definately would have it on. The fact that it's detachable gives you great options, The same way as for the zip out liner. Its a great jacket, it fits great, and looks like one costing hundreds of dollars more. The leather is soft and durable. I love the leather smell. My other leather jacket is a police patrol-rated style motorcycle jacket made of very thick-heavy leather. It is good for protection on my motorcycle, but is uncomfortable in the car or just being outside. This is an outstanding product. I don't have any idea how you can sell it so inexpensively, but I'm sure glad I bought. THE BEST LEATHER JACKET PURCHASE I HAVE EVER MADE. R.V. Maull Hickory, NC

Date of experience: October 10, 2019
Deborah B.
Argentina
1 review
0 helpful votes
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This was a Christmas gift
October 10, 2019

This was a Christmas gift and when he opened it, his eyes lit up like the 4th of July. I was pleased with this item for the price. I ordered the large because I wasn't sure about size, but I probably could have gotten away with the medium as it seems to run true to size.

Date of experience: October 10, 2019
Jessica H.
Argentina
1 review
0 helpful votes
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Beautiful. I expected the worst,
October 10, 2019

Beautiful. I expected the worst, but when I opened the box, I was amazed at the quality. The leather is soft and extremely flexible. It hangs nicely. The zip out liner is very warm. I give it 4 and 3/4 stars. The only reason that I took off a quarter star is because the little buttons and hooks used to hold on the fur collar and the liner at the arm holes are too small for my fingers and they are tedious to take off and put on. They should have gone with snaps or velcro. The color is perfect. It looks exactly like the picture. Good job.

Date of experience: October 10, 2019
Laura G.
Argentina
1 review
0 helpful votes
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Just received my jacket and
October 10, 2019

Just received my jacket and I love it. The price for such high quality can;t be found anywhere else. The only change I would suggest (and it's very minor) is the make the fron zipper bigger.

Date of experience: October 10, 2019
Sarah I.
Argentina
1 review
0 helpful votes
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Fabulous jacket! If you are
October 10, 2019

Fabulous jacket! If you are considering this item, do not hesitate. Leather is very soft, jacket well made. This was a present for my husband (who is extremely picky) and he could not be more pleased. Shipping was super fast too.

Great job, LeatherUp!

Date of experience: October 10, 2019
Ben S.
Argentina
1 review
0 helpful votes
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This jacket was a perfect
October 10, 2019

This jacket was a perfect gift for my husband. The jacket was exactly as he wanted it ti be. He had described it to me and when I visited your site, I thought "this is perfect." Your delivery was fast and accurate and thank you for your complete order handling.

Date of experience: October 10, 2019
Paul R.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my husband as a Christmas gift. We were both very pleased by the quality of this jacket and the price. It was all that we had hoped it would be. He now wears it all the time when he goes out and says it is warm and comfortable.

Date of experience: October 10, 2019
Adam Y.
Argentina
1 review
0 helpful votes
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Jacket size chart is acurate
October 10, 2019

Jacket size chart is acurate in this one!!! Jacket is warm & well made. I will continue to order products from LeatherUp

Date of experience: October 10, 2019
Diane U.
Argentina
1 review
0 helpful votes
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Better than I expected for
October 10, 2019

Better than I expected for the money. The leather is very soft and and supple, and the removable collar and lining add flexibility. The only nits I can find to pick are (1) I wish the zipper was a little larger size - it's smaller than on most outerwear jackets, and can be difficult to grab; and (2) the buttons that hold the lining are attached loosely and on my jacket one fell off in the first week of use. But I am so pleased overall with this I'm still giving it five stars.

Date of experience: October 10, 2019
Peter H.
Argentina
1 review
0 helpful votes
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My son says it is
October 10, 2019

My son says it is a perfect fit and very comfortable. We thought it was well worth the price.

Date of experience: October 10, 2019
Susan N.
Argentina
1 review
0 helpful votes
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I ordered this for my
October 10, 2019

I ordered this for my husband about a month ago. It arrived within 4 days of my order - WOW - and he's absolutely thrilled with it. He has made numerous comments about the quality, color and fit being perfect. I am very pleased with this purchase and the price was exceptional. The leather is definitely soft to the touch, the jacket is well made and it's nice to have the detachable lining and collar. Thanks LeatherUp! (I should order myself one too.)

Date of experience: October 10, 2019
Carol X.
Argentina
1 review
0 helpful votes
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Great jacket at a great
October 10, 2019

Great jacket at a great price!! Very good quality and workmanship. These jackets run true to size. So order what the tape says. I'm a 44 and ordered the XL, fit was perfect! Take my word for it, you'll like this jacket!! Leather Up was great to deal with also, very smooth transaction and ordering.

Greg from ND

Date of experience: October 10, 2019
Sharon O.
Argentina
1 review
0 helpful votes
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I bought one for myself
October 10, 2019

I bought one for myself and my father and we both love them. Thank you

Date of experience: October 10, 2019
John S.
Argentina
1 review
0 helpful votes
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I gave this jacket 4
October 10, 2019

I gave this jacket 4 stars, mainly because I couldn't give it 4 1/2. I ordered an Xlarge, as I wear a large shirt and it fit like I wanted, not tight, a little loose like a jacket should. It looks good, not great, but darn good. I like it and I am picky about leather jackets. I was looking for a real winter coat/jacket that will keep me warm in COLD weather, and this jacket will do it. I wish I had found this site months ago before I finally gave in and bought what turned out to be an inadequate cold-weather jacket from Macy's for about $60 (on sale during the spring). This jacket really is worth double the price. Go for it.

Date of experience: October 10, 2019
Cynthia C.
Argentina
1 review
0 helpful votes
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Good quality, nice warm jacket
October 10, 2019

Good quality, nice warm jacket even with out the inside liner, also liked the shade of brown it comes in. I would recommend this product to my friends. Order your true size. I ordered one size bigger, that was a mistake BUT HEY! at least now I have two jackets maybe I'll grow into the larger one someday lol... (glad the price was right at 84.95 it was a steal).

Date of experience: October 10, 2019
John X.
Argentina
1 review
0 helpful votes
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I have read in other
October 10, 2019

I have read in other reviews that the shopping experience was great, and it was no different for me! This jacket is of superb quality! It is definitely warm with the liner in it (I live in Colorado and I got it just before winter, very good choice!). It was indeed the brown I expected, not too light or dark. It turned a few heads and started some conversations, though I didn't buy it for that. I just wanted a good leather jacket that was tough and stood up to the outdoors as I seem to be in it often. If you are considering this jacket, by all means buy with confidence. Shipping takes some time, but that in no way is related to the quality of this jacket! For me, it was worth the week and a half wait. Order early, be patient and wait for it. I read that I would not be disappointed; whoever wrote that was right! I will be purchasing here again as I have some friends who are interested. I will probably be purchasing here for a very long time to come. Thanks LeatherUp!

Date of experience: October 10, 2019
Paul C.
Argentina
1 review
0 helpful votes
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15 on a scale of
October 10, 2019

15 on a scale of 1-10. It is more than I ever expected. Delivery was more than timely. I would highly recommend this to anyone. I wish I had one for myself. Vicki

Date of experience: October 10, 2019
Kevin F.
Argentina
1 review
0 helpful votes
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Absolutely fantastic!! Much thicker leather
October 10, 2019

Absolutely fantastic!! Much thicker leather than I expected and the liner is much nicer than expected. When shopping for this jacket I encountered products that were 3 times the price and not anywhere near the quality.Keep up the good work....I will definitely shop with you again.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States