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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Jackets are roomy, and true to size, but I was disappointed in the quality of the leather. It had a very "Plastic" feel to it and was not at all supple.
superb product. unbelievable price. excellent service. many thanks.
Pretty darn nice jacket. Excellent price! Fits well and seemed to be sized according to the size chart (my chest was a 43 and I ordered the XL and it fits great). Leather is nice and soft and the color is nice and even. Great deal!!
Great jacket! We bought it for our son, who had outgrown a previous jacket. This leather is very supple, looks great, and LOVE the zip-out liner. Highly recommend this product, plus shipping was lightning fast.
Hello, I am ver pleased with my jacket. I especially like the fur collar. Color and size are perfect, only problem I have is starting the zipper, it seems a bit difficult.
It may clear up as I use it more. Prior to purchasing from you I had checked several stores in a larger town one hundred and 20 miles away. I could find nothing like I wanted.
I'm happy with my purchase.
Eldon Bennett Houlton, Maine
Thank you, Thank you, Thank you!
I was a bit apprehensive when I opened the box and saw the size of my husband's bomber jacket but when he put it on it fit perfectly! Your size charts are excellent and leave the guesswork out of finding the right size. Needless to say, I had to wrench the jacket away from him in order to wrap it for Christmas! He looked awesome and I will not hesitate to use your site again and encourage others to use it. I give you 5 stars!!
Merry Xmas and Happy New Year
Linda W.
Quincy, MA
Very pleasant shopping experience...GREAT JACKET!! Only a couple of minor gigs. One, your sizing chart is slightly off. I have a 52" chest, ordered a 3X per your chart, and with the liner in, the waist rises up too far. Took the liner out, and jacket fits fine (probably won't wear the liner anyway...way too hot with it in...you were right when you advertised it was built for warmth!). Probably should exchange it for a 4X. Second, jacket arrived a week and a half later than the arrival time frame furnished. But these have no bearing on the quality of the product, which is superb. I am your customer from now on, LeatherUp!
I got this jacket for my husband and he loves it. It is just like the one he has but is wore out. He was surprised I found one just like the old one.
Outstanding appearance and quality. This was exactly the jacket I was looking for - at a great price! Thanks!
I bought this for Christmas for my hard to fit son. It was beautiful/ he loved it/ the fit was great(3x). And best of all, you receive good quality for a low price.
very nice jacket, better quality than what I expected for the price. I'm sure I will get many years of wear out of it, my son is already trying to take position of it, but I told him, not this time, this one is mine.
The jacket was a wonderful buy. As a young man, I remember seeing my uncle, who was a pilot in world war two wearing one very similar; brought back pleasant memories. The jacket is well made, with soft leather and comfortable feel & fit. I highly recommend it!
Very nice product,just what I was looking for,and the price is great!! I will be ordering more for christmas. Did order up a size because I read other reviews, so fit well.
Nice quality coat for the price. It cost less then some pairs of shoes. I don't like the collar, but since it's removable, I took it off. The inside liner is also removable which is nice. The liner in my coat was fur like the collar, not quilted. The zipper feels like it could be a little more heavy duty, I'm afraid that it will be the first thing to go. It ran true to size. I wear a large but ordered an x-large in case they ran small. It's a little loose but not bad. The leather is of fairly good quality. the color pretty much matches that in the picture.
I looked for a long time to find an aviator jacket that replicated the original. This jacket is as good if not better than the original Navy issue jacket a friend of mine has. The zip out pile lining is very high quality and buttons in place around the arm hole and along the bottom, like very expensive brand name jackets do. The leather is a perfect match to the original,soft and supple yet durable. It quickly became my favorite jacket and still is my favorite because it feels so good when you wear it.
I don't typically write reviews, but I was very pleased with LeatherUp. The qualityof the jacket appears to be excellent and I recived the shipment in about 3-4 days. I watch my money closley and this jacket is a great value.
I received the jacket and was very impressed but it took longer then I expected. Its a Christmas gift for my husband I know he will love it. Only thing I don't like is the fur which is removable. I will definitely order again.
Very nice jacket,well worth the money. A great deal
I have to admit that I was not expecting a really nice jacket. I had had a G2 which I loved and it was stolen. I ordered this jacket from Leatherup because I needed another jacket and I wanted something cheap. I did not get a cheap item. I got, instead, an excellent value. The quality of the jacket is far more than I expected. The leather is soft and flexable and having a zip in/out heavy liner is great. The jacket looks good and is warm and very wearable. I will definately do business with Leatherup in the future. Thanks for a great product!!
Just received my jacket and I am most impressed. The price is far below what this jacket would see for with other vendors and is a great value for the money. I would highly recommend this jacket.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members