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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Diane U.
Argentina
1 review
0 helpful votes
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Held 4 days worth of
October 10, 2019

Held 4 days worth of clothes, sneakers, rain gear, personal electronics and all chargers, etc. Did not need panniers bars, they stayed off the wheel/chain area fine with the extra straps included. Installed quickly. Held tight at high speed, used the rain covers and all stayed dry.

Date of experience: October 10, 2019
Susan U.
Argentina
1 review
0 helpful votes
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This is a top rate
October 10, 2019

This is a top rate set of saddle bags.

Very nice looking, functional.

Quick to install/remove under the seat or on top of the seat.

The quick latch anchor tie downs make these bags ride great even empty at expressway speeds.

Date of experience: October 10, 2019
Dan N.
Argentina
1 review
0 helpful votes
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I love the shirts I
October 10, 2019

I love the shirts I bought from Leatherup.com. Just wish the silk screen printing was on the back of the shirt. A small logo on the front left corner and the full pattern on the back just looks better to me.

Date of experience: October 10, 2019
Jennifer X.
Argentina
1 review
0 helpful votes
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Nice quality ( thicker )
October 10, 2019

Nice quality ( thicker ) cotton true to size hubby loved it

Date of experience: October 10, 2019
Dan M.
Argentina
1 review
0 helpful votes
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I have been searching for
October 10, 2019

I have been searching for a rain jacket that fit well and looked good. This jacket covered both issues. I purchased it to wear when I ride my new CanAm Spyder but I will be wearing it on a regular rainy day because it fits so well and looks so nice. I am thrilled with my purchase. Thank you Leath4erUp for offering such a well made item.

Date of experience: October 10, 2019
Steve Y.
Argentina
1 review
0 helpful votes
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Have owned 19 motorcycles throughout
October 10, 2019

Have owned 19 motorcycles throughout the years. With 19 different helmet's. This one by far is the best I have owned. Release strap, clear face shield with excellent vision. The fix is perfect. Thanks again for a excellent product.

JBH

Date of experience: October 10, 2019
Eric L.
Argentina
1 review
0 helpful votes
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Great bags that hold a
October 10, 2019

Great bags that hold a ton of stuff. Easy to keep clean with the dust covers too! Just to give you an idea of how much will fit, I bought 1/2 bushel of large Rome apples....and it all fit between both of them!! The handy nets/pockets attached to the inside of the lids are great for flashlights, cell phones, paperwork, and everything in between. I ride a 2010 Vulcan 900 classic. The adjustment range is great too, and I bet these bags would fit nicely on almost any cruiser!

The only issue I have are the rain covers. They only cover up to the zipper, which wouldn't be a problem if all the water didn't follow the part that lays under the seat. And run down under the cover at the top of the bags. Also, the worst part of them is when you bike is on its kickstand, all the water collects in the bottom of the left bag cover and eventually soaks through the bottom of the bag itself . I've experienced this several times while being caught in a storm.

All in all, a great product. Just hope Tourmaster looks at this issue, and maybe just adds a drain hole at the bottom of their rain covers.

Date of experience: October 10, 2019
Kevin T.
Argentina
1 review
0 helpful votes
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Fit a little tighter than
October 10, 2019

Fit a little tighter than I expected but I suppose it will stretch in time. Comfy and great look!

Date of experience: October 10, 2019
Diane V.
Argentina
1 review
0 helpful votes
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After extensive online research for
October 10, 2019

After extensive online research for pegs to go on my Yamaha Stratoliner's Baron hi-way bars, I'm soooo glad I opted for this set. They are very clean in design, hefty yet streamlined, and very solid when mounted. I slightly angled them to the rear which places my feet in exactly the perfect position when in use. When not in use in the up position they blend in nicely with the contour of the hi-way bar. Fit and finish is superb and well worth the price. Looks custom; not added on!

Date of experience: October 10, 2019
Patricia G.
Argentina
1 review
0 helpful votes
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Great glove made very well.
October 10, 2019

Great glove made very well. The deerskin is soft, supple, and provides a good grip. I look forward to wearing these gloves for years to come.

Date of experience: October 10, 2019
Ruth H.
Argentina
1 review
0 helpful votes
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Had to have them for
October 10, 2019

Had to have them for the new saddle bags. They arrived in excellent condition, and just what I needed.

Date of experience: October 10, 2019
Joe T.
Argentina
1 review
0 helpful votes
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I have owned these pants
October 10, 2019

I have owned these pants for a couple of months now. They have a very flexible temperature range as the liner zips out for warmer riding. So far I've used them from freezing up to about 70. I ordered one size larger than my pants size and they allow for layering over pants. With all the adjustments, they fit great no matter what my layering is! Also, my wife got a pair of these pants and they adapt to her hips and waist perfectly!! Great multi-purpose pair of pants for a fantastic price.

Date of experience: October 10, 2019
Pamela R.
Argentina
1 review
0 helpful votes
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I bought these pants to
October 10, 2019

I bought these pants to go with a textile motorcycle jacket that I already owned. The size chart and recommendations from Leather Up were spot on and the pants fit perfectly. I have ridden with them on several times and they are very comfortable and easy to get on and off even with shoes. I bought them to wear year round. I suspect though, that they will be too hot for use here in the Texas summer. I like being able to easily take out the liner when I need to. These are not considered to be rain proof so I will wear a rain suit when necessary over them.

Date of experience: October 10, 2019
Diane Q.
Argentina
1 review
0 helpful votes
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Running this tire on the
October 10, 2019

Running this tire on the back of my Sportster. Replaced the stock DonRock. Traction is good wet or dry. Probably not going to get 7500 miles out of it like the others, but the price is rock solid. Ran a different Shinko model # on my old Ninja with good results. Super fast shipping from Leather up. Thank you.

Date of experience: October 10, 2019
Angela W.
Argentina
1 review
0 helpful votes
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For the price, you really
October 10, 2019

For the price, you really can't beat it. I've worn it for 100 miles and so far I wouldn't complain. I would recommend pulling the visor screws and putting a dab of lock tight on them.

If I was going to buy another one, I would get a size bigger.. sizing is exactly on, so add accordingly if you have hair, or like to wear a balaclava

Date of experience: October 10, 2019
Stephanie H.
Argentina
1 review
0 helpful votes
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rear tire does a very
October 10, 2019

rear tire does a very good job in the traction department both dry & wet not many miles as of yet but so far great.

Date of experience: October 10, 2019
Thomas M.
Argentina
1 review
0 helpful votes
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Awesome tire for the price.
October 10, 2019

Awesome tire for the price. Can't believe "Leather Up" sells tires. Looked around and couldn't beat their price.

Date of experience: October 10, 2019
Christine K.
Argentina
1 review
0 helpful votes
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If LU's customer service carried
October 10, 2019

If LU's customer service carried the same quality as these tires they would have a contining customer. My first purchase consisted of front and rear tires and leathers. After leaving excellent reviews I noticed that LU has my full name and location. When I asked them to delete that personal information I was told "We'll put in a request" Two weeks later, no changed. LU has lost a customer because they do not value privacy...to bad too...I will be replacing the stock handle bars, grips, saddle bags and replacing the windshield with a full faring.

Date of experience: October 10, 2019
Patricia S.
Argentina
1 review
0 helpful votes
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Nice helmet crappy visor that
October 10, 2019

Nice helmet crappy visor that is not usable. The clear visor is so foggy that it is like your looking through a haze.

Date of experience: October 10, 2019
Brian I.
Argentina
1 review
0 helpful votes
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very warm the velcro and
October 10, 2019

very warm the velcro and zipper seals the jacket nicely

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States