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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I ordered these pants for an upcoming 5-day cruise with friends. Very glad I did. We covered 2.100 miles in 5 days and I wore them comfortably every day. The pockets, side-zip entry, and vents are as advertised, quite good. The fit is good at waist over jeans (or shorts on the warmer days). However the inseam length proved a little short - occasionally the cuffs came up over my Tourmaster boots with their 6 inch height, but unless it's raining - and it wasn't - that isn't really a problem. A pair of elastic stretch cuff keepers keeps them down. I am 5'11 with average build, normally a 32 inch inseam with a 34 inch waist. Also since the pants are waterproof ( only tested by me in light sprinkles - not much of a test so far) they don't breathe so a long day in the saddle can leave your posterior a bit irritated. All in all very good pants and I'm glad I have them.
I've been looking for a windshield for my '03 Shadow for a while now. I'm tired of the wind pounding my chest every morning and needed some relief. I thought the windshield would be bigger, but it does the job. It took a little bit of time to figure out the adjustments to make the windshield fit solid. But, with time and lock tite, I have a great wind break. This morning, it was in the low 30's during my ride to work, but I was toasty. I am amazed at the difference between riding with a windshield and without. I would definitely recommend this product to anybody looking for an affordable windshield.
Great, high quality over-pant. Side entry leg zippers are great for donning and doffing and for ventilation when off the bike. The fit is a little more snug than I thought they would be, but perhaps I am just putting on weight.
Finding a comprehensive sizing chart was impossible even on Tourmaster's web site. Needed a cover for a 2017 Harley Davidson Street Rod with Tourmaster Elite saddlebags and an Elite tail bag. The size Large I ordered is a perfect fit. Almost like it was custom made for the bike and bags. The quality seems awesome also. So I am very pleased and would recommend the Tourmaster Journey Cover to all my riding friends!
I bought this cover for my Valkyrie Interstate. Perfect fit.
Love it and it looks great on my bike. Didn't take long to install or so my husband told me! So glad we went with this instead of something a lot cheaper that would have looked cheap.
This is a high-quality product. But, it would be better one if it came with 2 additional straps placed on the bottom far ends to ensure the cover from lifting off the ends of the bike in the event of windy days. This is a common issue for all motorcycles when left outside and not in use for long periods of time. Besides that, the cover is definitely made of good quality and hoping this will outlast the others I've purchased.
Like the t-shirt. good price whowever we are very dissapointed in leather up's return policy. we bought a leather coat. only wore it 3 times and the zipper broke. Because it had been worn they would not let us return the coat. Very frustrating. We will not shop leather up in the future.
if you use the size chart go up one size, the coat run on the small size
nice windshield, great value for the money, nice fit
! Great shirt !, and I love the prices. My husband is very pleased. I will be ordering more things in the future.
Love the T-shirt, great price for a great quality shirt.
I purchased the shirt for ME to sleep in but my husband wanted it so bad that I gave it to him. Guess I need to re-order. Outstanding shirt! Graphics were great!
BOUGHT THIS ONE FOR MY WIFE, SAME GREAT SERVICE ON PRODUCT AND SHIPPING. SHE WEARS A LARGE AND IT FIT HER PERFECT. THANKS AGAIN. GREAT JOB. 3 DAY WAIT TIME............. AWESOME
The helmet is great, super light and well vented - only issue was the bluetooth battery which was dead beyond charging. HOWEVER Leatherup was quick to send out the replacement battery and the helmet works great now. SUPERB customer service and I LOVE THE HELMET!
IndyMotoGirls
Exactly what I wanted. There was some discrepancy originally but LeatherUp handled it like the pros they are!!! Would recommend LeatherUp and this particular item as well.
Great Helmet at a great price!. Quick shipping from a great company, as well. Probably, enough said.
Hey, Leather-Up, you rock..... the Slip Streamer Hellfire SS-24 Windsheild was an easy fit for my husbands 2003 Shadow 600. It looks just fine, doesn't jump out at you ( blends on the bike very well ). He can't wait for spring to give it a try...... Ordered this just before Christmas, though you gave me no promise that it would make it here in time, it came days before Christmas..... Thanks again..... Sharon in Vermont :)
Great bags. Pretty easy to mount, once you get them sized. Very big. Between the 2 bags, I could fit a case of beer- in bottles- and still have room. Don't drink and drive, kids. That was just an example..
The Tourmaster Nylon Cruiser III Extra-large saddlebags are the best I've ever owned. The size is great and provides storage for all my daily riding needs. My * half helmet fits well with plenty of room for other items. The outer pockets provide ample room for extra gloves, cable lock and maps. The interior upper storage is smaller than I expected but perfect for extra glasses, a hand towel or face cover. The zippers are very strong and tuck nicely away when not in use. The exterior nylon is durable and easy to clean. The carrying handles are very strong. The fastening system is excellent and the neoprene layer really protects the side of the bike. The value is fantastic! You can't buy this directly from the supplier at this price! Buy it and you won't be disappointed.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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