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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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David G.
Argentina
1 review
0 helpful votes
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Nice patch, good stiching, and
October 10, 2019

Nice patch, good stiching, and it is an iron on if you do not have the ability to sew it on. I am happy with it.

Date of experience: October 10, 2019
Betty P.
Argentina
1 review
0 helpful votes
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Great windshield..fits my intruder perfectly
October 10, 2019

Great windshield..fits my intruder perfectly and easy to mount...

Date of experience: October 10, 2019
Jim B.
Argentina
1 review
0 helpful votes
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I thought it was the
October 10, 2019

I thought it was the best bang for the buck and so far tire is really nice.

Date of experience: October 10, 2019
Martha L.
Argentina
1 review
0 helpful votes
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great t-shirt. Nice graphics and
October 10, 2019

great t-shirt. Nice graphics and holds up well when washed. My husband loves it and wore it the day after it came in. Great price and value.

Date of experience: October 10, 2019
Nicole K.
Argentina
1 review
0 helpful votes
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These are a great addition
October 10, 2019

These are a great addition to your riding gear for the warmer weather. They are very comfortable and the air moves right through the mesh but there is still the knee armor. I like the ability to turn them into shorts for walking around after getting off your bike. As in many cases, I received these the day after ordering them. Great product at a great price, shipped quickly to my door!

Date of experience: October 10, 2019
Deborah W.
Argentina
1 review
0 helpful votes
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Love it!! Had a girl
October 10, 2019

Love it!! Had a girl comment on my shirt and how much she liked it. Too bad I'm married.

Date of experience: October 10, 2019
Robert X.
Argentina
1 review
0 helpful votes
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Quality gloves at a reasonable
October 10, 2019

Quality gloves at a reasonable price. Not warm enough for a Kentucky winter, but nice and warm for fall and early spring riding.

Date of experience: October 10, 2019
Barbara T.
Argentina
1 review
0 helpful votes
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Love the look of the
October 10, 2019

Love the look of the fairing on the bike. I needed to order 1" clamps, and was told by customer service that LeatherUp did not carry them. Found the clamps and ordered, so I've not installed it yet. I think it will be a great addition to the bike.

Date of experience: October 10, 2019
Susan A.
Argentina
1 review
0 helpful votes
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I give 5 star for
October 10, 2019

I give 5 star for sports fairing all the hardware came with it that I needed to installed it. very nice . will order a gain from leatherup when I need something else.

Date of experience: October 10, 2019
Anna A.
Argentina
1 review
0 helpful votes
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Really nice jacket! I was
October 10, 2019

Really nice jacket! I was pleasantly surprised when I received it. It is well made, light weight, but with good protection, and it is very comfortable. Just what I was looking for to wear Spring/Summer/Fall. I have a heated Gerbings for the winter.

Date of experience: October 10, 2019
Patricia N.
Argentina
1 review
0 helpful votes
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This shirt I ordered for
October 10, 2019

This shirt I ordered for my husband was perfect. Fit was like it was made for him even after it was washed. He loves this shirt. I love Leather Up

Date of experience: October 10, 2019
Jason L.
Argentina
1 review
0 helpful votes
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Researched jackets a lot. Opted
October 10, 2019

Researched jackets a lot. Opted for the Tourmaster as it had the features I wanted, such as it is waterproof and has the zip out full sleeve liner. Zippers were a big factor for me and they work flawlessly without catching on material. The jacket was very reasonably priced compared to others that were well over $200.00.

Date of experience: October 10, 2019
Sam M.
Argentina
1 review
0 helpful votes
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good quality material at great
October 10, 2019

good quality material at great price and makes a statement

Date of experience: October 10, 2019
William D.
Argentina
1 review
0 helpful votes
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Great product, easily adjustment to
October 10, 2019

Great product, easily adjustment to fit. Be sure to use the straps when windy.

Date of experience: October 10, 2019
Dave H.
Argentina
1 review
0 helpful votes
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Every thing you want in
October 10, 2019

Every thing you want in a pair if rain pants. I've ordered other thing from leather up and all have been as advertised

Date of experience: October 10, 2019
Mike J.
Argentina
1 review
0 helpful votes
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perfect fit, looks great, prompt
October 10, 2019

perfect fit, looks great, prompt delivery. the whole experience with Leatherup was excellent. i will definitely do business with them again.

Date of experience: October 10, 2019
Stephen L.
Argentina
1 review
0 helpful votes
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These shoes re very comfortable
October 10, 2019

These shoes re very comfortable to wear and walk in. There is an unusual lacing system that makes tightening the laces labor intensive. Once you have them tied, they are comfortable. For riding be aware the toe is soft, thereby making toe shifting uncomfortable on a motorcycle. If you have a heel shifter, this problem goes away. They're okay, but not my first choice.

Date of experience: October 10, 2019
Richard Q.
Argentina
1 review
0 helpful votes
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Great looking jacket. Good fit
October 10, 2019

Great looking jacket. Good fit and performed well on a 3,400 mile trip through Yellowstone and the Tetons.

Date of experience: October 10, 2019
Patricia L.
Argentina
1 review
0 helpful votes
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This is a very nice
October 10, 2019

This is a very nice riding jacket. The fit and weight are perfect. The venting is also very effective. I would recommend to everyone. I actually tried this on is store first so fit is right but sizing chart is accurate. I rated this item 5 stars across the board but "fat fingered" the first two categories so ratings for those are not right.

Date of experience: October 10, 2019
Peter L.
Argentina
1 review
0 helpful votes
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The first time my husband
October 10, 2019

The first time my husband had to put on the rain gear, he found a huge knot of uncut thread inside and couldn't get his boot through the pants. Trying to out them on under an over pass in the middle of a rain storm, he forced the boot into the pant leg, the bundle of thread caught his boot and ripped the seam completely off the zipper. Had I saved the shipping materials, I would have returned them instead of spending two hours renewing them. Finishing quality is very poor on these pants.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States