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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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After researching multiple sites, comparing quality & price, I elected to go with the higher end of the products offered and circled back to Leatherup for best value. I am pleased with the quality and the choice to go with the Tour Master Elite. The final price, adjusted by the special holiday promotion and coupled with the 10% discount offered to repeat customers, proved to be an exceptional value. Leatherup has the on-line buying and shipping processes refined. Excellent services. I have a Yamaha XVS 1300 (Windshield, sissy bar, no luggage) and based on the sizing concerns consistently expressed in customer reviews, I ordered the 2XL. I am glad I did. This is another in a long line of Leatherup purchases I have made and I continue to be a satisfied customer. DO from STL, MO.
nice cover but the first time we put it on the bike we had to struggle in order to get the cover stretched out but each time it got easier. i'm glad we got the xx-large since for our 1800 goldwing.
The Motorcycle Cover i purchased Fits Perfectly. the strech band around the bottom is strong and tough it would hold the cover in high winds without the securing strap that is built in locked. The material is of the highest quality and their is an extera soft liner built in to protect the windshield and paint finish. it is great for traveling within its own stuff sac. The discounted price doesen't hurt either.. Thank You Leather-up you once again met my needs and budget. M Frank SSG US Army (RET)
ordered this cover 2x for my ultraglide classic and it fits great and so far it has kept all the dust off my bike during storage, I pulled the cover off christmas eve so I could go for a ride and it was as clean as the day I covered it. great construction and quality for the price.
I haven't had a chance to try it out yet, but I looked at it and it seems well made and should last a while.
I ordered this for my bf for Valentine's Day and it was here in no time. He has a Yamaha 650 Star with a windshield and full saddle bags. I followed other reviewers' advice and ordered the 2XL rather than the size recommended on the chart. I'm glad I did because it fit perfectly; any smaller would have been too small.
just received my cover. it got here in three days. i am very pleased with it. good quality material. the elastic band is good and strong too, plus it comes with a strap and quick release clip that goes underneath the bike to strap it tight in case of wind. i'm glad i read and listened to the other reviews and went with the 2XL. i have a dyna fat bob with a windshield sissy bar and saddle bags. the cover fit perfectly. i would recommend this cover to anyone. it's well worth the price.
Quality is super! After reading the reviews I ordered a size larger than I expected, and it is still too small. I have an 1100 V-Star - with windshield, saddlebags, and luggage. I upped the size from the sizing chart from a Large to XL; and am returning only to re-order an XXL. Again, quality is super thick, I know it will protect the bike from the elements.
Thanks Tourmaster and leatherup. Cover arrived within 3 days of ordering. The fit is perfect for my Harley Switchback. I love the heavy elastic at the bottom that hugs the bike and keeps everything snug. The entire cover is extremely durable. I live on the Ocean and this will keep the salt mist off the entire bike. Well worth the price.
August 19 2014 Phil Ciufo from Hollywood Florida
Had to reorder to xxl.( Should've read reviews) Good quality and returning item was easy
Top quality. My husband has 38 waist and he is 6'4"~ got a 2x for more room when sitting down. He is very pleased with with pants & jacket! I also got a set for myself.
Very happy with this cover. It fits good and seems to be of good quality and will last long. I have a VTXS1300
These pants are great. My husband is 6'5" and the length is good, the only problem is not enough room in the rear area. Thank god the coat is long enough to cover the back.
Great jacket! Fit is true to size. Worth the money.
These pants are a perfect fit! High quality, good price, rode thru a rainstorm and stayed completely dry! Definately recommend!
Excellent pants, I ordered a 3xl. There a little long... but I guess It's better than short. I was disappointed that these pants were suppose to come with a pant to jacket zipper. None on these pants. Otherwise a great pant.
I ordered my 106 it took 2 days to get here fastest shipping I ever seen thanks leather up great product great customer service. I will do business with u again thanks a happy camper.
Use a 10% off coupon and this is by far the best deal on the internet (including EBay)! My kit arrived within a couple days. It was the latest newest product from S&S. Leather up also has the best deal on S&S cams. Again use a 10% coupon and combine with the cash credit that you earn from your cylinder purchase and WOW! What a deal!!!
Have a great ride!!
Jacket feels sturdy. Doesn't take up much room. I feel the price was very fair. Can't honestly rate the durability yet as we have not had to use it. Had to give it to post. Best of all, my husband likes it, which is great since it was his birthday present.
The jacket is great and the price just can't be beat.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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