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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Paul T.
Argentina
1 review
0 helpful votes
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I ordered too large and
October 10, 2019

I ordered too large and had to return for a smaller size. Leatherup handled the intial shipment and return very well and provided excellent communication. This is an excellent quality pant and well worth the money. The only inprovements I could suggest would be to add a zipper at the back to zip to a jacket and maybe some side adjusters so a belt is not needed. Neither issue is a big deal and I'm pleased with my purchase. I have ordered from LeathUp before and will definitely do so again.

Date of experience: October 10, 2019
Jeff M.
Argentina
1 review
0 helpful votes
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These are thicker material and
October 10, 2019

These are thicker material and knee padding are better than my other motorcylce pants I bought from a competitor. I'm into safety while riding and these fit the bill.

Date of experience: October 10, 2019
Stephanie H.
Argentina
1 review
0 helpful votes
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Pants look really solid and
October 10, 2019

Pants look really solid and are comfortable. I bought it as overpants to wear when on bike. I wear 38 but XXL are too big for me in the waist. Will get the XL instead

Date of experience: October 10, 2019
Diane V.
Argentina
1 review
0 helpful votes
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Very good value. I wear
October 10, 2019

Very good value. I wear them as an over pant and bought my normal pant size. I normally wear a 34W/34L. I bought the size L and they fit very well. I like the fact that they do not look bulky.

Date of experience: October 10, 2019
Mary C.
Argentina
1 review
0 helpful votes
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Good quality for affordable price.
October 10, 2019

Good quality for affordable price. Extra protection in the right places. Fit comfortable over clothes.

Date of experience: October 10, 2019
Jim W.
Argentina
1 review
0 helpful votes
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I have worn these on
October 10, 2019

I have worn these on a few short rides. They are very comfortable. I bought the size as suggested and they fit fine at the waist. Not too bulky and warm. I would like them to be an inch longer, they are a 31 inch inseam in a small. I would have prefered a 32. My jeans size is w31 L32. could use 2 more belt loops as there are only 2 in fornt and one in back. However for the price these are fantastic moto pants. Recommend them to anyone. Fast shipping too! Thanks, Mike Kerwin

Date of experience: October 10, 2019
Kimberly V.
Argentina
1 review
0 helpful votes
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Ordered Mediium to wear over
October 10, 2019

Ordered Mediium to wear over jeans and the fit was right on. Waist was perfect fit. They are comfortable and waterproof. Goes very well with my Tourmaster Transition Series III black and red jacket. Leatherup is the place for quality merchandise.

Date of experience: October 10, 2019
Robert Z.
Argentina
1 review
0 helpful votes
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Great pants! I live in
October 10, 2019

Great pants! I live in a old climate that can drop to 10 degrees and maybe lower. Nevertheless, I've tried them on and rode my motorcycle when it was 40 degrees and I was warm and comfortable. Also, I have purchased a pair of pants and tried them on and discovered it didn't fit. The exchange for a new pair and the service I received from LeatherUp crew was FANTASTIC! I wish all company can do the same when ordering online! LEATHERUP crews, YOU GUYS ROCK!

Date of experience: October 10, 2019
Jennifer O.
Argentina
1 review
0 helpful votes
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Overall a very good deal
October 10, 2019

Overall a very good deal ...priced well in comparison to other products....the fit is excellent....pant legs are a bit short if you a tall but the comfort is good...they provide good protection from colder weather and the armored knees is a plus for safety...

Date of experience: October 10, 2019
Richard H.
Argentina
1 review
0 helpful votes
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Great boot for the $$$,
October 10, 2019

Great boot for the $$$, took two try's to get both boots , left/ right the same sizes. Seems to

Be the the routine with this company, but if you jump through the hoops, eventually you will

Get there, maybe with no additional postage paid. Ryder magazine had great write up on these

Boots which helped me.

Date of experience: October 10, 2019
Tom G.
Argentina
1 review
0 helpful votes
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I am very satisfied with
October 10, 2019

I am very satisfied with the boots. They are light and very comfortable. Would definitely recommend to a friend.

Roger R.

Date of experience: October 10, 2019
Lisa H.
Argentina
1 review
0 helpful votes
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nice fit and feel.wears like
October 10, 2019

nice fit and feel.wears like boots feels like sneakers. i have bought a second set .

Date of experience: October 10, 2019
Thomas X.
Argentina
1 review
0 helpful votes
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Boots are light and comfortable.
October 10, 2019

Boots are light and comfortable. Haven't tested the water proof aspect yet. Good value. I would recommend.

Date of experience: October 10, 2019
Dave X.
Argentina
1 review
0 helpful votes
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Great boot for the price.
October 10, 2019

Great boot for the price. Very comfortable. Have worn 3 times in cold weather so far, the coldest being 33 degrees, 100 miles at average speed of 50 mph. Feet were okay, not toasty warm but not cold either. Fit well, ordered my regular size. Have not had opportunity to test in rain. Would definiyely buy again.

Date of experience: October 10, 2019
Barbara P.
Argentina
1 review
0 helpful votes
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These boots are GREAT! I
October 10, 2019

These boots are GREAT! I ordered them, wondering if I'd really like them. I definitely do! Everyone is different, or likes a certain fit, but I ordered mine in the same size that I wear in Western or work boots (12W). They fit like they were custom-made for my feet! They are soooo comfortable, and the overall fit is just fantastic. Wish I could wear them all the time. They're very well made. I'd recommend these to anyone. This was a great purchase, and worth every penny. I couldn't be happier. I didn't rate the durability, because I've only had the boots for 3 days. LeatherUp.com came through again!

Date of experience: October 10, 2019
Nicole C.
Argentina
1 review
0 helpful votes
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Get boot size larger,my size
October 10, 2019

Get boot size larger,my size 9W got 10W fits right. Boot is light so at the end of long days ride and your catching lights or stop signs they don't feel like lead when you lift leg to shift or break and what ever the insole is nice,at the end of ride you feet don't feel like you been standing on cement all day like leather boots do. If you have floor boards the no heel is good.

Date of experience: October 10, 2019
Elizabeth Q.
Argentina
1 review
0 helpful votes
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Good looking boot. The size
October 10, 2019

Good looking boot. The size 13 I ordered fits with just enough room to put in some gel pads. My first ride with them was 38 degrees in the morning, a 45 minute ride and my feet didn't get cold! An Advantage I wasn't expecting, but appreciated.

Comfortable fit, like the way they zip and Velcro closed. I'm expecting to get a lot of mileage out of these this riding year.

Date of experience: October 10, 2019
David L.
Argentina
1 review
0 helpful votes
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Good quality shirt. However the
October 10, 2019

Good quality shirt. However the buttons look like they will come off rather easily. It does run a tad small (my boyfriend wears a XXL, this is what I bought him, and it is a bit snug, but still buttons.) Leatherup shipped this product right away and I received it in just days (which was an unexpected surprise since it was the holiday season!)

Date of experience: October 10, 2019
Lisa W.
Argentina
1 review
0 helpful votes
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great looking shirt but these
October 10, 2019

great looking shirt but these run REALLY SMALL. I will wear a 2X sometimes a XL depending on cut. I read the chart, ordered a 3x for comfort and still a little snug.

Date of experience: October 10, 2019
Richard V.
Argentina
1 review
0 helpful votes
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These were the 4th pair
October 10, 2019

These were the 4th pair of boots I bought and the first one that really fit. First one I found that were big enough. So thank you for finally having a bigger size. Although IF you offered a choice in width, why is it nobody seems to do that anymore, pick a length only, Millions of people can't do that. Which is why I had to wait and wait and keep looking and wait to find longer. But now I have them and my feet are comfortable, protected and happy at last.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States