Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Robert P.
Argentina
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

AWESOME find...I was looking for
October 10, 2019

AWESOME find...I was looking for something just like this, but all the other places were charging 2 to 3 times as much. Great jacket - it is warm, light, and have worn it while walking the dog in the rain. Not had a chance to use it on a ride, but hope to do that soon.

Great Jacket - Buy this one.

Date of experience: October 10, 2019
Pamela N.
Argentina
1 review
0 helpful votes
Follow Pamela N.
Unfollow Pamela N.
Share Review
Report Review

This jacket has become my
October 10, 2019

This jacket has become my favorite. I've worn it in the rain and I stayed dried. I like it so much I have ordered a second.

Date of experience: October 10, 2019
Linda D.
Argentina
1 review
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

Haven't had the need to
October 10, 2019

Haven't had the need to try out the waterproofing but this lightweight jacket is WARM! Nice fit, and the usual speedy shipment from Leather Up. Did I mention how warm this thing is? Very warm!!

Date of experience: October 10, 2019
Patricia U.
Argentina
1 review
0 helpful votes
Follow Patricia U.
Unfollow Patricia U.
Share Review
Report Review

This jacket is a very
October 10, 2019

This jacket is a very nice jacket, and it is what I used most of the Winter season here in Michigan. I do get warm easily so this jacket was plenty enough for me, but may not be enough for those that are already cold-blooded! The chest pocket is nice & it's cool that you can reach whatever is in the pocket from either the outside or inside of the jacket. Seemed to be waterproof enough for what I needed as well.

Date of experience: October 10, 2019
Sharon K.
Argentina
1 review
0 helpful votes
Follow Sharon K.
Unfollow Sharon K.
Share Review
Report Review

I was looking for a
October 10, 2019

I was looking for a nice rain jacket and I got what I was looking for! Very warm in the rain also. It's a great deal.

DR in NC

Date of experience: October 10, 2019
Amanda Q.
Argentina
1 review
0 helpful votes
Follow Amanda Q.
Unfollow Amanda Q.
Share Review
Report Review

Very nice necklace. My husband
October 10, 2019

Very nice necklace. My husband loved it!!! Its really quality made especially for the price. Love the deals I can here!

Date of experience: October 10, 2019
Bob Y.
Argentina
1 review
0 helpful votes
Follow Bob Y.
Unfollow Bob Y.
Share Review
Report Review

new item just received. looks
October 10, 2019

new item just received. looks to be just what i want for riding and for skiing. looks to be comparable to jackets costing 3, 4 &/or 5 times as much. i have high hopes for it being durable and a fine value. time will tell.

Date of experience: October 10, 2019
Jennifer Q.
Argentina
1 review
0 helpful votes
Follow Jennifer Q.
Unfollow Jennifer Q.
Share Review
Report Review

Excellent saddlebags. They are well
October 10, 2019

Excellent saddlebags. They are well designed and the best materials and construction. I put these on my CB1100 along with a Tourmaster tail bag. I took off on a two week cross country tour. They suited me and my bike perfectly. They are the best I've ever used, not to mention they look great on my CB.

When touring, if you want to carry everything but the kitchen sink, you'll want larger bags. Tourmaster

also has these.

Highly recommended by me.

Date of experience: October 10, 2019
Kevin H.
Argentina
1 review
0 helpful votes
Follow Kevin H.
Unfollow Kevin H.
Share Review
Report Review

Installed these on my wifes
October 10, 2019

Installed these on my wifes 2002 vlx 600. I did utliize support brackets behind bags. These are well built and size is medium to small. All zippers worked well and they look good with several options supplied to mount them. Leather up shipped qiuckley and again del'vd as promised, thank you

Date of experience: October 10, 2019
Linda C.
Argentina
1 review
0 helpful votes
Follow Linda C.
Unfollow Linda C.
Share Review
Report Review

Good cover but I am
October 10, 2019

Good cover but I am going to re-order a different one because of my mistakes. I was expecting full cotton lining, and I should have ordered one size larger

Date of experience: October 10, 2019
Sam S.
Argentina
1 review
0 helpful votes
Follow Sam S.
Unfollow Sam S.
Share Review
Report Review

I bought these for my
October 10, 2019

I bought these for my wife and she likes them. They are a bit stiff like ski boots, but that is probably for protection. They are very styling on her.

Date of experience: October 10, 2019
Anna P.
Argentina
1 review
0 helpful votes
Follow Anna P.
Unfollow Anna P.
Share Review
Report Review

Very satisfied with this cover,
October 10, 2019

Very satisfied with this cover, but had to order twice. Description in ad doesn't give enough information to confidently select the correct size. I guess, as with most things LeatherUp.com, order large.

Date of experience: October 10, 2019
Virginia K.
Argentina
1 review
0 helpful votes
Follow Virginia K.
Unfollow Virginia K.
Share Review
Report Review

Fantastic cover at a great
October 10, 2019

Fantastic cover at a great price. Fits my Road King Classic perfectly.

Date of experience: October 10, 2019
Anthony E.
Argentina
1 review
0 helpful votes
Follow Anthony E.
Unfollow Anthony E.
Share Review
Report Review

Great cover in general, arrived
October 10, 2019

Great cover in general, arrived quickly but should be longer.

Date of experience: October 10, 2019
Peter F.
Argentina
1 review
0 helpful votes
Follow Peter F.
Unfollow Peter F.
Share Review
Report Review

I'm a little bummed. I
October 10, 2019

I'm a little bummed. I followed the sizing instructions but its too small. good quality great store....

Date of experience: October 10, 2019
Steve X.
Argentina
1 review
0 helpful votes
Follow Steve X.
Unfollow Steve X.
Share Review
Report Review

A little tight, but otherwise
October 10, 2019

A little tight, but otherwise an excellent cover. Consider ordering a size larger.

Date of experience: October 10, 2019
Martha V.
Argentina
1 review
0 helpful votes
Follow Martha V.
Unfollow Martha V.
Share Review
Report Review

Good construction and protection, however,
October 10, 2019

Good construction and protection, however, I must limit the rating to a 3 as the sizes are misleading (from Mfr website as well). I got the # X-large - Touring size (Fits touring size with fairing and luggage) and had a bear of a time fitting it on my 800cc Vulcan Drifter with a low 13" windshield, standard saddlebags and no sissybar or luggage rack. It fits around the back wheel but the front barely covers the front of the fender, leaving half the wheel exposed to the elements.

Date of experience: October 10, 2019
Cynthia F.
Argentina
1 review
0 helpful votes
Follow Cynthia F.
Unfollow Cynthia F.
Share Review
Report Review

Great cover at the best
October 10, 2019

Great cover at the best price I found. X-Large fit my VN 1500 like a glove. Rained the night I put it on,. It is waterproof.

Date of experience: October 10, 2019
Mary X.
Argentina
1 review
0 helpful votes
Follow Mary X.
Unfollow Mary X.
Share Review
Report Review

I have a Yamaha 650
October 10, 2019

I have a Yamaha 650 Classic Silverado. I ordered the XL but it was too tight so I sent it back & reordered the 2XL & that fits nicely. My bike has a windshield & saddle bags. Go larger! Nice cover. The elastic fits snuggly around the bike. Good quality material.

Date of experience: October 10, 2019
Brenda T.
Argentina
1 review
0 helpful votes
Follow Brenda T.
Unfollow Brenda T.
Share Review
Report Review

Great cover so far. It
October 10, 2019

Great cover so far. It fits my '93 Harley Electraglide Sport like a glove even with a Tour bag strapped to the luggage rack. Great price!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States