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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Tom I.
Argentina
1 review
0 helpful votes
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this windshield is great works
October 10, 2019

this windshield is great works like a dream good and strong fits greatand keeps the wind off of my face and at a great price to very good richard arizona city az

Date of experience: October 10, 2019
Sandra N.
Argentina
1 review
0 helpful votes
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the windshield is great quality
October 10, 2019

the windshield is great quality but didn't fit my bike as well as I wanted it to, so sold it to the next door neighbor and fits his bike perfectly. easy to install and is a better windshield than one's that cost twice as much. I will be ordering one for my bike, Love this Company Leatherup.com is the Best

Date of experience: October 10, 2019
Tom J.
Argentina
1 review
0 helpful votes
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Very nice and sturdy and
October 10, 2019

Very nice and sturdy and best of all I was able to make it fit on a Trike that was nearly impossible to find one to fit ! I was also amazed at how quickly I received this order ! I ordered it on a Tuesday and received it on Thursday ! In two days ! Didn't even have time to get anxious for it's arrival ! Thank you very much and I will definitely order from this company again !!!

Date of experience: October 10, 2019
Michelle H.
Argentina
1 review
0 helpful votes
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Overall it is a great
October 10, 2019

Overall it is a great windshield, my biggest problem with it is the hardware it comes with, it feels cheaper and constantly vibrated loose and the windshield would lean in towards me while on the highway or something. I would still certainly recommend it, but with the warning to make sure you tighten things down and possibly use some loctite on the threads

Date of experience: October 10, 2019
Amanda P.
Argentina
1 review
0 helpful votes
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I ordered one and when
October 10, 2019

I ordered one and when I got it, was very pleased with everything about it. I then ordered another one for my girlfriend. She loves it. However, Leather up sent the wrong color, which was disappointing. I know that we could have returned it, but we were leaving on a trip the next day and she needed to wear it so we decided to keep it. This is the second order in a row that I've received from Leather Up that has been wrong and I hope it's not a trend.

Date of experience: October 10, 2019
Virginia O.
Argentina
1 review
0 helpful votes
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It fit. The price was
October 10, 2019

It fit. The price was right. It was easy to install

Date of experience: October 10, 2019
Dorothy U.
Argentina
1 review
0 helpful votes
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Used these on my Honda
October 10, 2019

Used these on my Honda Fury and they worked great. Install was easy, just my need for a perfect fit was the only issue. Otherwise they did the job. Fast shipping and great service.

Date of experience: October 10, 2019
Lisa K.
Argentina
1 review
0 helpful votes
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I had to custom fit
October 10, 2019

I had to custom fit my windshield, there are a set of handlebar risers on the bike, and the windshiels sits a little higher than it should. The bottom fits over the speedomiter instead of the headlight,and the sides butt up against the mirror stems, giving it 100 percent stability, and 100 percent wind protection.I love it, and couldn't be happier!...Mike from NY

Date of experience: October 10, 2019
Peter X.
Argentina
1 review
0 helpful votes
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Fits my 2011 Harley 883
October 10, 2019

Fits my 2011 Harley 883 Iron.

Works great. Easy to install.

Date of experience: October 10, 2019
Jason V.
Argentina
1 review
0 helpful votes
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We are completely satisfied with
October 10, 2019

We are completely satisfied with our purchase. From the ordering process, shipping time and the product itself.

Date of experience: October 10, 2019
Virginia Z.
Argentina
2 reviews
0 helpful votes
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Installation was easy and the
October 10, 2019

Installation was easy and the quality of the components seem to be very good. I have only ridden a short ride with it but so far it seems to be exactly what I wanted. The price was great and it arrived before the estimated delivery date.

Date of experience: October 10, 2019
Donna N.
Argentina
1 review
0 helpful votes
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I received this helmet with
October 10, 2019

I received this helmet with markings on each side in the clear coat. It appeared that something was touching it before the clear dried. Complained to Leatherup and they sent me another one and it arrived with the same marking on the left side and the right was clean and just fine. I took out my polisher with some scratch and swirl remover and buffed on it until the marking was nearly gone. The helmet fits perfect along with the sizing chart and it eliminates some of the road noise. Ventilation is very good. If it weren't for the sloppy finish on both of them I would be a real happy camper, but for three hundred fifty bucks I was expecting at least as good a finish as I have on my forty dollar cheapy gmax helmet. Who ever is doing the final inspection on these helmets in japan needs their tits braided.

Date of experience: October 10, 2019
Mary W.
Argentina
1 review
0 helpful votes
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I promptly received the helmet
October 10, 2019

I promptly received the helmet from Leatherup . The helmet is beautiful. Terrific fit and finish and very comfortable to wear. The ventillation is good and the helmet fits so good that a great deal of the road noise is eliminated. I have purchased inexpensive helmets in the past and this helmet proves that you get what you paid for. In researching helmets prior to the purchase I learned that Shoei makes a shell that is so hard that lazers are needed to trim the helmet for the final process. You can't put a price on avoiding serious injury and riding with a top of the line helmet gives confidence that I made a good choice. Great Helmet

Date of experience: October 10, 2019
Dan L.
Argentina
1 review
0 helpful votes
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This worked well with my
October 10, 2019

This worked well with my Honda Shadow. The picture is not the same as product shipped. When I wrote into Leatherup about the problem the respond with a generic e-mail this is the first problem I have ever had with site.

Date of experience: October 10, 2019
Donna A.
Argentina
1 review
0 helpful votes
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I was looking for rain
October 10, 2019

I was looking for rain gear that wasn't plastic. I always read reveiws on products I'm interested in, but there wasn't one for this jacket. The info was interesting so I ordered one, seeing as I have bought products from LEATHER UP before and was never disappointed. As usual, I was impressed with my purchase, so much so, I ordered one for my girl friend. This Jacket very comfortable, light weight, and could be worn to ward off a little chilly weather. GREAT PRODUCT, GREAT PRICE.

Date of experience: October 10, 2019
William Z.
Argentina
1 review
0 helpful votes
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Product was totally "perfect" !
October 10, 2019

Product was totally "perfect" ! Fit very well and installed in less than 45 minutes.

Service and delivery were super-could not ask for better.

Will purchase from Leather Up as often as I can.

Carey D. - West Bend WI

Date of experience: October 10, 2019
Helen M.
Argentina
1 review
0 helpful votes
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Recieved product in timely mannor.
October 10, 2019

Recieved product in timely mannor. Jacket fits nice and is definatly warm on chilly days. I havent experianced it on the rain yet. The jacket is definitely worth the money so much so I bought one for my girlfriend as well!!!She loves hers too!

Date of experience: October 10, 2019
Sam Y.
Argentina
1 review
0 helpful votes
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Great wearing raingear. Haven't had
October 10, 2019

Great wearing raingear. Haven't had a chance to ride in it so far, but it has worked great in the rain. Nice enough to wear around town. Looks great!!

Date of experience: October 10, 2019
Alex L.
Argentina
1 review
0 helpful votes
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Here is how I rate
October 10, 2019

Here is how I rate this item: Four days it was at my door, size was spot on and I put it to the test that same day. Temp was in the low 40's, T-shirt, hoodie and this new jacket - went for a ride. Three hours later, I went on-line and immediately ordered another one. You won't find a better jacket, for the price, that does so much.

Date of experience: October 10, 2019
Laura R.
Argentina
1 review
0 helpful votes
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This is a very nice
October 10, 2019

This is a very nice jacket, looks great, and it'll be a great light weight jacket. My cut will wear nicely on top of it, however as for it's performance in the raid... That's lacking, the zippered front allows rain right through. So the front of my stomach get soaking wet, sleeves are fine. I think it's just a bad design not having the zipper clovered with something to keep the rain directly out.

Long story short, if you're looking to stay dry riding in the rain, this isn't the jacket you want.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States