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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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This is a nice combination set. The velcro closures make getting in and out of the outer pockets easy. It was easy to attach to my cycle. The backpack straps help in transporting the bag set when off the bike leaving hands free for other things.
Kevin. Iowa.
This thing is incredible! I really was leaning toward a different tour bag, at a much higher price. My wife talked me into this one, and I must admit I was very reluctant! I told her that if I opened the box and I wasn't pleased with one aspect of the bag, it would go back and I would get the $250 one I wanted. Needless to say, when I opened it up, I was actually stunned. What a great bag for the price! Thanks again Leatherup!
Very well made and larger than expected, and as all of the leather up products I have purchased good price and quick delivery
This bag is exactly what the wife ordered!! Our children surprized me with it as a birthday gift. There is a ton of room and will make long weekend rides easier for the both of us. Can't wait to fill it an cruise.
Very Satasfied ! Fits great on my V-star 1100 Clasic. used it for the first time on a 400 mile trip had some interstate miles in the driving rain. weathered teh conditions well. everything stayed dry even without the rain cover!
This product is like everyting I have gotten from this site supurb. You do need a tall sissy bar to make it work as desinged will work with the shorter sisy bar if you get creative and use a bungee cord. This is a very nice bag. I would highly recomend it. Will put it to full use on my next trip.
Love the tour pack. It is much bigger than I anticioated and the cost is way below other items from other manufacturers with similar items. Shipping was free and fast. Everything about this purchase is positive. This is not my first purchase from leatherup and certainly will notbe my last.
This was much bigger than I expected. Plenty of room for all your stuff. The speed clips on the front are tricky so you need to be sure they are closed properly. The rain cover is especially nice to have!
I bought this bag to surprise my husband and for our trip to the Black Hills, we never did the trip, but we love the bag. The two parts are perfect. I highly recommend this to anyone who owns a bike. Great job Leatherup.
Bags are big...lots of room. Well constructed and velcro fastners are easy on/off. Rain cover is terrible. not form fitting and if you put anything in the exterior side and front pouches it will not fit. Also note if your luggage rack is not deep enough, the bag will sag a bit.
Great bag! You don't need a tall sissy bar but it helps. Saw my friends bag that is similar decided to get this one and am glad of it. This bag has tripled my storage capabilities!
Great looking tour pack, held enough gear for a week long ride. Would suggest this bag to anyone. Half the price of other bags I looked at.
Thanks
Leatherup
very happ with the bag itself, but one of snap clips was broken when it arrived and no time to return it before my trip.
This setup served it's purpose for my two week trip. I fully loaded the bags and took off on my ride. The top handle is not going to last more than a couple of trips. One stud is beginning to rip. The velcro for the back rest slid down during the ride but the safety straps held it in place.
Excellent purchase. The quality is far more then I had expected. The price and service was great !!!!!!!!!!
very nice with a lots of room, I think it would be better to have pockets that zip & lock but the velcro is okay.
Looks, feels like leather. Great match for my 09' H D Heritage Classic. Large enough to pack 3-4 day trip, or go forever if u visit the laundromat! Keeps the look of leather and studs for much less than other packs!
Wish it were bigger but for the price this is a great deal. Looks great, is versatile and very functional. I keep the bottom bag on my bike at all times and use the top bag as needed.
Very good product. Much better than real leather. Will not sag like leather. Looks great on my VN900 Classic LT.
My husband and I were both very pleased with this item. Great quality, and it was everything we were expecting
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

