Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Melissa H.
Argentina
1 review
0 helpful votes
Follow Melissa H.
Unfollow Melissa H.
Share Review
Report Review

So far so good. great
October 10, 2019

So far so good. great deal and good looking on my machine. Keep it up Leather up. Fast and courteous as well.

Date of experience: October 10, 2019
Tom R.
Argentina
1 review
0 helpful votes
Follow Tom R.
Unfollow Tom R.
Share Review
Report Review

As always, another top notch
October 10, 2019

As always, another top notch product from Leather Up. These bags are indeed HUGE as others have stated. You can carry all the items you need for an extended trip in these bags. Don't hesitate to purchase these if you are in need of extra storage space....Quality is EXCELLENT ! ! !

Date of experience: October 10, 2019
Lisa I.
Argentina
1 review
0 helpful votes
Follow Lisa I.
Unfollow Lisa I.
Share Review
Report Review

This bag is huge,holds it's
October 10, 2019

This bag is huge,holds it's shape well and mounts to my bike great. I used it on a five day ride and had plenty of room without the top bag.Good deal

Date of experience: October 10, 2019
Jessica P.
Argentina
2 reviews
0 helpful votes
Follow Jessica P.
Unfollow Jessica P.
Share Review
Report Review

bought this for the OLDMAN.
October 10, 2019

bought this for the OLDMAN. he loved it. it looks and is better than the pic.

Date of experience: October 10, 2019
Richard I.
Argentina
1 review
0 helpful votes
Follow Richard I.
Unfollow Richard I.
Share Review
Report Review

This bag fits my 2011
October 10, 2019

This bag fits my 2011 Heritage Softail classic perfectly. There is plenty of storage for a 10 day bike ride for both me and my wife. Just got back from Maine and we had plenty of room for our clothes and other essentials. The styling complimented our bike perfectly. From a style and fit perspective combined with the price you will not do much better than this touring pack right here. I highly reccommend this product without reservation.

Date of experience: October 10, 2019
Maria Y.
Argentina
1 review
0 helpful votes
Follow Maria Y.
Unfollow Maria Y.
Share Review
Report Review

Nice touring pack. Plenty of
October 10, 2019

Nice touring pack. Plenty of storage. As stated it would fit better with a high sissy bar.

Date of experience: October 10, 2019
Steven M.
Argentina
1 review
0 helpful votes
Follow Steven M.
Unfollow Steven M.
Share Review
Report Review

Big enough for a mountain
October 10, 2019

Big enough for a mountain of gear, looks great, easy as fitting setup

Date of experience: October 10, 2019
Amanda E.
Argentina
1 review
0 helpful votes
Follow Amanda E.
Unfollow Amanda E.
Share Review
Report Review

These bags are huge, quality
October 10, 2019

These bags are huge, quality seems good but only time will till.

Date of experience: October 10, 2019
Susan X.
Argentina
1 review
0 helpful votes
Follow Susan X.
Unfollow Susan X.
Share Review
Report Review

Excellent Bag, I put all
October 10, 2019

Excellent Bag, I put all my cold weather gear and a spare helet inside, straped to my ridgide luggage rack and detachable sissy bar. Makes a great backrest also.

Date of experience: October 10, 2019
Steve D.
Argentina
1 review
0 helpful votes
Follow Steve D.
Unfollow Steve D.
Share Review
Report Review

I haven't used this tour
October 10, 2019

I haven't used this tour pack yet. It does have a lot of pockets and room to store stuff. My sissy bar is too short for the bottom piece to velcro around. It does catch part of it and I can use some bungee cords and make it work. I did notice that with both pieces attached together, that the unit is very,very, tall. I'm wondering if people behind me can even see me.

Date of experience: October 10, 2019
Steve T.
Argentina
1 review
0 helpful votes
Follow Steve T.
Unfollow Steve T.
Share Review
Report Review

Very roomy. Great for the
October 10, 2019

Very roomy. Great for the weekend for two. Works great with a tall sissy bar, but you can use Cam Straps. Very good quality. I've been to stores, and bike shows and they are more expensive Would recommend

Date of experience: October 10, 2019
Michelle F.
Argentina
1 review
0 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Share Review
Report Review

I orderd this as a
October 10, 2019

I orderd this as a birthday present for my husband and he loved it! It's bigger that I though and very spacious. We liked that it has 2 bags and the cover to use in case it rains.

The order was delivered withing the time offered and in good condition. Good price and product.

Date of experience: October 10, 2019
Betty M.
Argentina
1 review
0 helpful votes
Follow Betty M.
Unfollow Betty M.
Share Review
Report Review

Bought this for a riding
October 10, 2019

Bought this for a riding buddy. This one was half the price of my Tourmaster bag and just as big if not a bit roomier. The build quality is on a par with mine. The harness seems easier to attach to a sissy bar as well.

Date of experience: October 10, 2019
Thomas B.
Argentina
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Share Review
Report Review

I am extremely happy with
October 10, 2019

I am extremely happy with my purchase. Even bought a new sissy bar to mount it too. Thanks for selling a great product!

Date of experience: October 10, 2019
Deborah R.
Argentina
1 review
0 helpful votes
Follow Deborah R.
Unfollow Deborah R.
Share Review
Report Review

This touring pack was everything
October 10, 2019

This touring pack was everything that I hoped for. It is well built and looks amazing on the back of my motorcycle. The only improvement that I would make is some heavier leather strips off of the conchos. Other than that, this may be the best value at LeatherUp.Com. Come on springtime!

Date of experience: October 10, 2019
Michelle G.
Argentina
1 review
0 helpful votes
Follow Michelle G.
Unfollow Michelle G.
Share Review
Report Review

I am very happy with
October 10, 2019

I am very happy with this T-Bag. I have not had the chance to use it because of weather. From shopping local bike shops the quality of the bag is great. The price is the better the half the price at the local shops.

Date of experience: October 10, 2019
Michelle D.
Argentina
1 review
0 helpful votes
Follow Michelle D.
Unfollow Michelle D.
Share Review
Report Review

I loved this bag! It
October 10, 2019

I loved this bag! It was bigger, and nicer than I thought it would be! I didnt read when I ordered it, and was surprized that it came with the rain cover! Will hold enough stuff for two people for at least a three day getaway! I had looked at this same bag but smaller at a flea market, and they wanted 119.00 for it. Its very study and made well.

Date of experience: October 10, 2019
Deborah N.
Argentina
1 review
0 helpful votes
Follow Deborah N.
Unfollow Deborah N.
Share Review
Report Review

Excellent bag. I have it
October 10, 2019

Excellent bag. I have it on a low sissy bar and it works fine. I love the way it looks on my bike and so does everyone who sees it. Definitely enough room for anything you want to take with you.

Date of experience: October 10, 2019
Adam D.
Argentina
1 review
0 helpful votes
Follow Adam D.
Unfollow Adam D.
Share Review
Report Review

Very nice and roomy.Couldnt believe
October 10, 2019

Very nice and roomy.Couldnt believe the great quality for the money.Also wife loves all the room.All i can say is keep up the great work.Iwill definatley recommend.THANKS

Date of experience: October 10, 2019
Angela G.
Argentina
1 review
0 helpful votes
Follow Angela G.
Unfollow Angela G.
Share Review
Report Review

Received my tour pack today.
October 10, 2019

Received my tour pack today. FedEx delivered it to the wrong address 1/2 mile away and luckily the homeowner called me. It is big, good-looking, and sturdy. My wife thought it was real leather. Using the small bag this weekend for the St Pats day parade. Now I need to start planning for a long road trip!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States