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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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its a beautifull piece of luggage. a lot bigger than it looks on web.it fits perfect on the bike.cant wait to go on trip and get to use it.thank you for all your help...looking forward to buying more from leather up .com..Fred
Large good looking bag. Will use it to pack for 2 on a trip next week. Would work best with a tall sissy bar. This is the 2nd purchase from leatherup and very satisfied with prices, delivery and products
Wow, this bag is sharp and high quality. Whey pay a couple of hunderd bucks for something of less quality? This is the second item I've purchased and they're will be plenty more. Thanks.
Great Bag for the money, fairly durable, Larger than the picture makes them look. really happy with them. My only complaint would be that the clips that the straps have on them are cheep and really need to be changed out for some heavy duty ones, thats why only a 4 star rating and not a 5. Rod, West Jordan, Utah.
great pice on a great bag ,it was shipped in 2 days every thing i have order has been top grade on good pice i have order 6 items so far and comming back for more , great company great prices and fast shipping can't ask for anything more
I have not used them yet but they are real big and you can't beat the price for them.I'll be using them in Sept.2010 and let you know more when i'm done with them and how they held up.thanks
This is a great Bag, and Big! I can pack all I need too in this. If I go on shorter day trips, I just pack the barrel bag and go. My Friend Eric was so jealous, he just spent 3 times what I paid, and my bag is bigger and looks better. This is great quality and will keep its shape. It secures well on my Road King. Only thing left to do is get out on the open road and ride.!
great bags ! Well made and look great. Lots of storage.
Great bag and it was larger than I thought. Fits great on my Harley Dyna Wide Glide with a large sissy bar. I have not been disappointed with any purchase from Leatherup.
Excellent case for the money. Larger than I expected. Between this and saddle bags, there is room for several nights worth of clothes, etc.
The bag was just as described and made for the duration of any ride. I am well pleased with this purchase.
Everything I`ve ordered from Leather up I am 100% satisfied, to bad leather up doesn`t sell motorcycles
very nice and very nice for the money i have an 09 heritage classic and these fit well, the strap system to hold it to the sissy bar should come with some instruction but other than that i highly reccomend slc, utah
Great pack have mine about 3 weeks, lots of compliments how nice the bag is. I have a 12" sissybar and it fit fine. Do not have barrel bag on will only use on a trip. Lots of room great price.
I ordered mine and WOW I love them! They are huge and look awesome - even my husband is impressed. Can't wait to use them.
best price and very good quality. better than expected
We took this pack on a 6hr trip and it preformed as stated. It has plenty of room for 2 peoples stuff and than some. Fantastic bag and a proce to match. I have never ordered anything from Leather Up that I have been dissatisfied with. Great products!
Outstanding bag, just did a 1350 miles round trip and the bag held up great, I was able to store more than enough cloths and snacks for the trip, went to a bike convention the week before the trip and seen bags of the same type but double the price. it fit fine on the back of the bike as well as the back seat of the bike, didnt move at all.
Very nice! It has plenty of storage for trips. very easy on qand off the bike. Great buy.
Great bag. Great price. Larger than expected, the top bag is perfect for daily use. Quick delivery.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

