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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Wow! I had read the reviews but, Wow! The set is BIG! Love it! Great Quality & Value! Can't wait for warmer weather so can use on road trips. Already making plans. Will have plenty of room for cargo with these puppies! Thanks!
i was going to get the smaller one but it was out of stock and ordered the larger one. HOLY COW this thing is HUGE and a great value. super fast shipping. including the side pockets, it is as wide as a couch cushin and as tall. its big.
Real nice bag. Haven't used yet but, it looks great. good quality leather and has a good fastening system for sissy bar. I like it and plan on getting a lot of use out of it this season coming...
Really nice BIG bag. Ordered on Sunday nite, received Wednesday. However, mine is full of MOLD. The small bag was shipped inside the larger bag. The mold inside the large bag transferred to the outside of the small bag. Inside the small bag is completely covered with mold. Thought of trying to clean but the mold was pretty excessive to be packing my clothes around. Although not constucted of leather, these should still be treated as such and not stored in a plastic bag. Will exchange for the same thing.
I got this bag for my boyfriend and he loves it!!! Looks good on his bike and it has so much room for all the long trips that we take. I am very impressed with everything that we order from Leather up. Keep up the good work guys!!!
Excellent quality. Better than pictured. Better price around.
This bag is huge! It will hold a weeks worth of gear with room to spare! Im loading it up for Americade this Spring! Can't wait to try it out!
Haven't used the bags yet.. They are beautiful and much nicer looking and feeling leather than the advertisements. The only thing I don't like is they are very soft and although it has this nice plastic type of liner inside to keep the shape,, It remains to see how well the bag will retain its shape after time.. I am hoping the sunshine and weather will harden the leather up a bit and then it will be just perfect..
Very large and enables me to travel. I do not have saddle bags and will not need them now. I'm headed to Daytona for a week and expect they will ride well. Product fits well on my backrest although the top velcro strap is too high to utilze. I strap the pack down for highway speeds anyway so not a big deal. Looks good on my Fat Boy!
Nice Christmas gift, Looks like it is large enough and will work very well
Like most other reviews I have to say this bag is much larger than it looks. Wow, what a value. It has plenty of storage space, love the side and front pockets and really looks good on the bike too, matches our bags and seat perfectly. Thank you Leatherup for another quality product.
This is a great value, more than enough room for a weekend on the road. Leatherup has great items for even better prices. I will be back for more. Thanks Leatherup.com
This is just what I wanted, big well made and the price can't be beat! Thanks!
This is HUGE! Picture doesn't do it justice! Lots of room for clothes or camping gear. Very good quality. Need a strong sissy bar for attaching. Priced an identical tour pack at local bike shop, they wanted over 3X the price! Good product, unbeatable price. Thanks Xelement.
Just got this bag, this thing is huge, great bag as was my jacket, chaps, boots. Quick delivery will be back again
Thanks Leatherup.
extremely happy. Can't beat it for the price, but it shure would have been worth even more. Thank you LeatherUp..
I had to look at the edges of the material just to make sure that it wasn't real leather. Very, very nice. It could come with a couple adjustable straps to help cinch it down, but that's the only constructive criticism I can come up with.
Haven't used the bag yet. Everything looks fine, but the measurements do not match what is shown on the picture.
Packed it completely full for bike week at Myrtle Beach. It was easy to put on the bike, but I did add two bungee cords just in case, but that also was easy because of the rings attached to the bags. It was a 4 hour ride each way, and I didn't have any problems at all. The bags were quick and easy to take off and carry up to the room with me. Vendors were selling the same bags at bike week for more money. These are very big and convenient.
This pack is huge! Lots of space and good hooks, belts to keep it strapped down. The strap system, using velcro seems pretty heavy duty - but only time will tell if it will hold up. The only reason for 4 stars is the log roll shipped was kinda dented in. Don't know if this is because of manufacturer storage, or LeatherUp storage, or bad shipping.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

