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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mark T.
Argentina
1 review
0 helpful votes
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HUGE! plenty of storage, everything
October 10, 2019

HUGE! plenty of storage, everything it describes. and is waterproof. got caught in a storm and everything was dry when we got home. I am happy and would recommend

Val from Greenwood Ne.

Date of experience: October 10, 2019
Virginia P.
Argentina
1 review
0 helpful votes
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roomy bag, works great, mounting
October 10, 2019

roomy bag, works great, mounting system could a little better for a shorter sissy bar but still works fine.

Date of experience: October 10, 2019
William S.
Argentina
1 review
0 helpful votes
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Great Bag Lots of room
October 10, 2019

Great Bag Lots of room Looked at other bags that were a lot more expensive and not nearly as nice Thanks

Date of experience: October 10, 2019
Sharon C.
Argentina
1 review
0 helpful votes
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This workhorse of a case
October 10, 2019

This workhorse of a case was great. A two-up trip to New Hampshire from PA had the main case packed full. The small case was too small for our needs and a larger, canvas case was substituted. It bungee corded on with no problems. The only flaws we encountered was the empty weight of the case and the depth - in relation to our luggage racks' depth. The case is heavy and lessens the load one might carry safely. The depth of the case had the base curling over the rearward edge of the rack, causing some difficulty in thoroughly snugging the case against the sissy bar. The internal stiffner was inadequate for this set-up.

Date of experience: October 10, 2019
Donna S.
Argentina
1 review
0 helpful votes
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this is a wonderful bag.
October 10, 2019

this is a wonderful bag. spacious, great looking, and functional. Mounting is simple and on our first trip many people wanted to know about it.

Date of experience: October 10, 2019
Peter A.
Argentina
1 review
0 helpful votes
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I used this pack on
October 10, 2019

I used this pack on a 1900 mile trip and was very pleased with the room. I ride a Heritage Classic with the stock backrest so I rigged it a bit so I could use the round bag as well. The bag handled everything well and I love the pockets for quick grab items like a hat and camera. Well worth the money

Date of experience: October 10, 2019
Christine I.
Argentina
1 review
0 helpful votes
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The pack arrived within 4
October 10, 2019

The pack arrived within 4 business days and I was very pleased with the pack. I have a 08 Heritage Softail and the bag will fit on the sissy bar without a problem. I will need to purchase a luggage rack for the bike however. This bag looks great and the quality is very, very good. Can't wait to put it to use.

Date of experience: October 10, 2019
Jason R.
Argentina
1 review
0 helpful votes
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Bigger than expected even after
October 10, 2019

Bigger than expected even after reading reviews. Fits well on a medium sissy bar. All closes with velcro. Main compartment has quick release buckles. Awesome for 2 or 3 bags of groceries.

Date of experience: October 10, 2019
Jeff K.
Argentina
1 review
0 helpful votes
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This bag is awsome! Plenty
October 10, 2019

This bag is awsome! Plenty of room. Attached it my XLSportster and it fits great. I live in the Pacific NW and it can rain with no notice. This bag is water proof. I commute to work and put my computer bag in it with no issues or concerns.

Date of experience: October 10, 2019
Brenda R.
Argentina
1 review
0 helpful votes
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Super Fast shipping , and
October 10, 2019

Super Fast shipping , and this bag is GI-NORMOUS ..huge , plenty of room , its considered cheating to carry this much stuff with you on a m/c trip. great quality , plenty of d-rings and velcro.

Date of experience: October 10, 2019
Robert U.
Argentina
1 review
0 helpful votes
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Bags are great!! Can't wait
October 10, 2019

Bags are great!! Can't wait to go on a road trip. Bags are big enough to put mine and my wife's helmet into. Great deal as alwats from LeatherUp!!!!

Date of experience: October 10, 2019
Daniel I.
Argentina
1 review
0 helpful votes
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EXCELLENT!!! Just like everything else
October 10, 2019

EXCELLENT!!! Just like everything else I've ordered from leatherup.com. The quality for the price is unbelievable.

If you have a bike like mine with upswept exhaust pipes, that make it very difficult for sadlebags, then this item is a must have. It detaches easily from the bike if you need to take it with you, and it is amazingly rigid & spacious.

Keep up the good work guys.

Date of experience: October 10, 2019
Rebecca X.
Argentina
1 review
0 helpful votes
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Not all that water resistant.
October 10, 2019

Not all that water resistant. After 130 miles in the rain even with the rain cover on, our things still got wet. It still serves it's purpose otherwise. Looks good and is durable. Held up after about 400 miles of riding this past weekend.

Date of experience: October 10, 2019
Steve I.
Argentina
1 review
0 helpful votes
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Good value for the price.
October 10, 2019

Good value for the price. Large, well made. Not all that pretty or fancy but you get your money's worth. The heavy duty mounting straps are tough velcro but too high on the bag even for my tall sissy bar. Only the bottom, smaller mounting strap fits around the bar. The top, thicker strap hits the bar at the backrest.

Date of experience: October 10, 2019
Donna U.
Argentina
1 review
0 helpful votes
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Great value for the money.
October 10, 2019

Great value for the money. Very spacious and the small pockets come in handy for those little items that you need to access frequently.

Date of experience: October 10, 2019
Stephen D.
Argentina
1 review
0 helpful votes
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Well made, Lots of room,
October 10, 2019

Well made, Lots of room, looks good. Can't wait to pack it full and go touring.

Date of experience: October 10, 2019
Linda J.
Argentina
1 review
0 helpful votes
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have not traveled with bag
October 10, 2019

have not traveled with bag yet but the quality seems to be very good, dont think you would be disapointed

Date of experience: October 10, 2019
Robert L.
Argentina
1 review
0 helpful votes
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Great looking, but hooks need
October 10, 2019

Great looking, but hooks need to be better quality. Bend under large load. Change the hooks to bigger and stronger and the bag is perfect.

Date of experience: October 10, 2019
Ruth C.
Argentina
1 review
0 helpful votes
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HUGE! Plenty of room to
October 10, 2019

HUGE! Plenty of room to pack enough clothes for myself for a week, and my laptop, rain gear, and some extra stuff! Rain cover worked for rain, but when we rode through a foot of water and hail, water did splashed up underneath.

Date of experience: October 10, 2019
Richard Z.
Argentina
1 review
0 helpful votes
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A ! I love it!
October 10, 2019

A ! I love it! I wish it had included some installation instructions but it is huge with lots of outside easy access pockets. I am going to be going accross Canada into Alaska and will be able to pack everything I need now. Great quality too!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States