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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Michelle E.
Argentina
1 review
0 helpful votes
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Great set, will carry everything
October 10, 2019

Great set, will carry everything you will need on trips. Thanks

Date of experience: October 10, 2019
Eric H.
Argentina
1 review
0 helpful votes
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Pretty nice quality for the
October 10, 2019

Pretty nice quality for the money! Definitely what I need right now.

Date of experience: October 10, 2019
Jessica W.
Argentina
1 review
0 helpful votes
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the bag is great ample
October 10, 2019

the bag is great ample room for all your equipment, plus the side pockets add a great touch.

Date of experience: October 10, 2019
Margaret K.
Argentina
1 review
0 helpful votes
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Its great! We can take
October 10, 2019

Its great! We can take longer trips without worrying about "what it we buy too much". It also adds to the passenger's back rest:)

Date of experience: October 10, 2019
Jack P.
Argentina
1 review
0 helpful votes
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best buy for the money
October 10, 2019

best buy for the money and shipped quickly. Could not ask for better

Date of experience: October 10, 2019
Jason O.
Argentina
1 review
0 helpful votes
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WOW, this bag is soooooooo
October 10, 2019

WOW, this bag is soooooooo big. I know it will hold everything I need to make any trip plus some.. Several of my friends have asked where I got it. I told them..

If I need any thing else I will order from Leatherup...

Date of experience: October 10, 2019
Kimberly D.
Argentina
1 review
0 helpful votes
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Great Bag, arrived quickly and
October 10, 2019

Great Bag, arrived quickly and was all we expected.

Date of experience: October 10, 2019
Jason C.
Argentina
1 review
0 helpful votes
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Wow! this thing is huge,
October 10, 2019

Wow! this thing is huge, much bigger that I thought.....I haven't used it yet but I won't have to travel light....thanks LeatherUp.com

Date of experience: October 10, 2019
Elizabeth N.
Argentina
1 review
0 helpful votes
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Extremely satisfied with my purchase.
October 10, 2019

Extremely satisfied with my purchase. Received my order in 7 days. Quality is very good and can't wait to use on a trip. Bags are larger than I anticipated and the price is half of the similar (and smaller) bags I saw at my local motorcycle dealer showroom.

Date of experience: October 10, 2019
Kimberly O.
Argentina
1 review
0 helpful votes
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Nice Bag, Use it as
October 10, 2019

Nice Bag, Use it as a barrel bag, a trunk bag or strap them both together for a double tour pack. When I say this bag is huge, you hafta see it to believe it. A Monster ! Matches the lstudded mustang seats, Leatherlyke saddlebags, windshield & toolbags nicely on My 03' Honda Shadow ACE. Beautiful finish, nic mounting straps & awesome price !!! Top rating from me.

Date of experience: October 10, 2019
George F.
Argentina
1 review
0 helpful votes
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This touring pack was delivered
October 10, 2019

This touring pack was delivered in an excellent time and it is very large. It goes very well with a Heritage Softail. I plan on using it this spring. Now I don't have to strap a backpack to the sissy bar. (so lame)

Date of experience: October 10, 2019
Susan B.
Argentina
1 review
0 helpful votes
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This is a wonderful bag.
October 10, 2019

This is a wonderful bag. I like it because it matches the rest of my bike and can be used in smaller pieces. I can carry my computer in the larger bottom unit. This will be great for carrying lots of things when hitting the road this smmer....

Date of experience: October 10, 2019
Nancy G.
Argentina
1 review
0 helpful votes
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We haven't used the bags
October 10, 2019

We haven't used the bags yet but after checking them out we can tell they are going to be plenty big enough for our clothes & personel items. The quality is good and the bags look good on our bike! Can't wait to make a trip now that we have the place to carry our stuff! Thanks for providing a great product.

Date of experience: October 10, 2019
Jennifer B.
Argentina
1 review
0 helpful votes
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Wonderful. Easy on, Easy off,
October 10, 2019

Wonderful. Easy on, Easy off, well built. A great Buy!

Date of experience: October 10, 2019
Andrew L.
Argentina
1 review
0 helpful votes
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It is a nice bag
October 10, 2019

It is a nice bag with plenty of room. The mounty system works well and is very secure. It would seem to work better with a tall sissy bar.

Date of experience: October 10, 2019
Eric K.
Argentina
1 review
0 helpful votes
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I bought this set against
October 10, 2019

I bought this set against my husbands wishes, so glad i did, He loves them. Very sturdy and covertible. Very good quality and i beleive they will keep there form. For this price it is a still.

Date of experience: October 10, 2019
Andrew S.
Argentina
1 review
0 helpful votes
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This is a great bag,
October 10, 2019

This is a great bag, I would recommend it to anyone wanting to increase their storage capabilities. The bag is well made, looks great, and functional. You could easily pay double this amount for a similar bag at other retailers. It has exceeded my expectations!

Date of experience: October 10, 2019
Susan W.
Argentina
1 review
0 helpful votes
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I just put this bag
October 10, 2019

I just put this bag on my 2008 Suzuki C50T. Haven't ridden with it yet, but did a 'test pack' and it will hold ALL the gear I need for one week trip, and then some! This sucker is a LOT larger than the description leads you to believe. I did have a little trouble fitting it to my short sissybar/backrest...a tall sissy bar would be much easier to deal with, but it seems to fit fine with the larger velcro fastener wrapped around the pad of the backrest. I did (do??) have a problem trying to figure out what the triple connection strap is for, and how to use it, it can't be shortened! So I just wrapped it around the sissy bar a few times to take up the slack.

Date of experience: October 10, 2019
Rebecca B.
Argentina
1 review
0 helpful votes
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This bag is "HUGE". There
October 10, 2019

This bag is "HUGE". There is enough room in it to pack for a trip from the East Coast to the West Coast Now let's see how it holds up

Date of experience: October 10, 2019
James N.
Argentina
1 review
0 helpful votes
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WOW!! This is a suitcase.
October 10, 2019

WOW!! This is a suitcase. Great for weekend getaways for 2. AWESOME look!

We are very happy with all Leatherup products! They are spacious!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States