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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Patricia G.
Argentina
1 review
0 helpful votes
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Love it. Very large. You
October 10, 2019

Love it. Very large. You need a tall sissy bar with this. I use the roll bag most of the time as it holds so much.

Date of experience: October 10, 2019
Brenda P.
Argentina
1 review
0 helpful votes
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They're great. Much bigger and
October 10, 2019

They're great. Much bigger and nicer than I expected for such a low price.

Date of experience: October 10, 2019
Jack H.
Argentina
1 review
0 helpful votes
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This case is great for
October 10, 2019

This case is great for holding all of the stuff my wife and I need for week long trip. It is very good quality and the price was a real value. I could not find a sissy bar for my Virago but with some bungee cords and the rack on the back it was very stable.

Date of experience: October 10, 2019
Chris Z.
Argentina
1 review
0 helpful votes
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You do need a tall
October 10, 2019

You do need a tall sissy bar ...Modified my purchase and this super large unit travels with me every day to work...Log roll unit is great for short trips Super quick delivery of product. Fits my harley soft tail plenty of room inside for all you need on the road .....Great product and wonderful cost

Date of experience: October 10, 2019
Tony G.
Argentina
1 review
0 helpful votes
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Very nice, received nice complments
October 10, 2019

Very nice, received nice complments on a recent 3 day road trip. It is very very big I didn't even take the barrel bag and I still had plenty of room for more stuff. Looked good on the back of my ride.

Date of experience: October 10, 2019
Sharon T.
Argentina
1 review
0 helpful votes
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Great touring pack! Shipment arrived
October 10, 2019

Great touring pack! Shipment arrived as quoted. Can hold alot of stuff and am sure I will be using this one for many years to come.

Date of experience: October 10, 2019
Charles T.
Argentina
1 review
0 helpful votes
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This bag is huge. Have
October 10, 2019

This bag is huge. Have not had a chance to travel with it yet .... but if I wanted to take the kitchen sink ....!!! The bag also looks great on the new Heritage due to the metal rivets. You will like this bag!

Date of experience: October 10, 2019
Carol U.
Argentina
1 review
0 helpful votes
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Larry, I love this pack
October 10, 2019

Larry,

I love this pack it's plenty big enough and can't wait to use it. Using the top bag as we speak. It hold tool and small stuff you need durning the day rides.

Date of experience: October 10, 2019
Alex E.
Argentina
1 review
0 helpful votes
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I was just reading thru
October 10, 2019

I was just reading thru all the other reviews on this item, and I couldn't disagree with even one of them. This touring pack is awesome. We couldn't believe how quickly it arrived and just in time for our mini weekend trip to the mountains. It looks great on the bike and we had more than enough room for all our stuff. No complaints at all !!!!! THANKS LEATHERUP !!!

Date of experience: October 10, 2019
Barbara P.
Argentina
1 review
0 helpful votes
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This bag is simply amazing,
October 10, 2019

This bag is simply amazing, and fits in perfect with my Victory 2003 Classic Cruiser! However, I have no idea what that strap in the back is for?? I just took it off - dont' really need it. Anyway, great product and fits a TON of stuff!!

Date of experience: October 10, 2019
Sam N.
Argentina
1 review
0 helpful votes
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I have had a bag
October 10, 2019

I have had a bag for a long time and I had to have a new one and after getting this one I can not believe it took me so long to buy a new one. I t rids nice and is not too big and you have lots of room and you get 2 bags also just what you need for shot trips. good job on this one im happy.

Date of experience: October 10, 2019
Cynthia N.
Argentina
1 review
0 helpful votes
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This touring pack blew my
October 10, 2019

This touring pack blew my mind!!! It was huge!!! Just right for our Heritage!! I defintely received more than I bargained for! I highly recommend this touring pack. Nice workmanship, fast shipping!!

Date of experience: October 10, 2019
Richard U.
Argentina
1 review
0 helpful votes
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This bag is great!!!! Plenty
October 10, 2019

This bag is great!!!! Plenty of room. Rain cover is good. Looks great on bike. Holds plenty.

Date of experience: October 10, 2019
Mark W.
Argentina
1 review
0 helpful votes
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Great Bag...I have a 2008
October 10, 2019

Great Bag...I have a 2008 Suzuki C50T and this bag matches perfectly. My wife and I just got back from a Labor Day trip to Brown County IN, and the bag had more than enough room for both of us. The only constructive criticism I can come up with is I felt compelled to use additional bungy-straps to hold it because when mounted it did seem to be a little sloppy when going down the road.

Date of experience: October 10, 2019
Peter X.
Argentina
1 review
0 helpful votes
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Used the tour pack for
October 10, 2019

Used the tour pack for a road trip to Gatlinburg Tenn. , Bag worked great, top quality and includes a good rain cover, hightly recommend this luggage for traveling. A item. Great price and Fast shipping. Saw this same itme a a leather shop for $149.00 and I purchased it hear for less than $100.00.

Date of experience: October 10, 2019
Jay J.
Argentina
1 review
0 helpful votes
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This thing is so freaking
October 10, 2019

This thing is so freaking big! It makes my sportster look like a Trek bicycle. It is a great product for a great price. The only thing that keeps it from a 5 star rating is the fact that the leather is not rigid enough to keep the round bag in its round shape.

Date of experience: October 10, 2019
Tom D.
Argentina
1 review
0 helpful votes
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the bag looks good ......i
October 10, 2019

the bag looks good ......i believe i will like it.. the tie down straps with the velcro seems to be backwards... the D rings on the lower strap also seem to be reversed.. ill let you know how it does on the trip that is planned for october

Date of experience: October 10, 2019
Sharon Y.
Argentina
1 review
0 helpful votes
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My bags arrived today and
October 10, 2019

My bags arrived today and they are huge! I can pack everything plus more. I love the small side pockets for little items such as a camera or sunglasses. I plan on using this a lot either together or seperately depending on my trip. I can't believe the quality for the price. And they match the saddlebags I bought here last month.

Date of experience: October 10, 2019
Robert A.
Argentina
1 review
0 helpful votes
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Fantastic. Bigger than I had
October 10, 2019

Fantastic. Bigger than I had actually expected, but capable of hauling everything I could need on the road and then some.

Date of experience: October 10, 2019
Scott B.
Argentina
1 review
0 helpful votes
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It is very big!! Husband
October 10, 2019

It is very big!! Husband says he likes it but he has had it three weeks and hasn't put it on yet. As he does not travel I should have gotten a smalller one but if you travel I imaine it would hold everything you need. Great quality.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States