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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Love it. Very large. You need a tall sissy bar with this. I use the roll bag most of the time as it holds so much.
They're great. Much bigger and nicer than I expected for such a low price.
This case is great for holding all of the stuff my wife and I need for week long trip. It is very good quality and the price was a real value. I could not find a sissy bar for my Virago but with some bungee cords and the rack on the back it was very stable.
You do need a tall sissy bar ...Modified my purchase and this super large unit travels with me every day to work...Log roll unit is great for short trips Super quick delivery of product. Fits my harley soft tail plenty of room inside for all you need on the road .....Great product and wonderful cost
Very nice, received nice complments on a recent 3 day road trip. It is very very big I didn't even take the barrel bag and I still had plenty of room for more stuff. Looked good on the back of my ride.
Great touring pack! Shipment arrived as quoted. Can hold alot of stuff and am sure I will be using this one for many years to come.
This bag is huge. Have not had a chance to travel with it yet .... but if I wanted to take the kitchen sink ....!!! The bag also looks great on the new Heritage due to the metal rivets. You will like this bag!
Larry,
I love this pack it's plenty big enough and can't wait to use it. Using the top bag as we speak. It hold tool and small stuff you need durning the day rides.
I was just reading thru all the other reviews on this item, and I couldn't disagree with even one of them. This touring pack is awesome. We couldn't believe how quickly it arrived and just in time for our mini weekend trip to the mountains. It looks great on the bike and we had more than enough room for all our stuff. No complaints at all !!!!! THANKS LEATHERUP !!!
This bag is simply amazing, and fits in perfect with my Victory 2003 Classic Cruiser! However, I have no idea what that strap in the back is for?? I just took it off - dont' really need it. Anyway, great product and fits a TON of stuff!!
I have had a bag for a long time and I had to have a new one and after getting this one I can not believe it took me so long to buy a new one. I t rids nice and is not too big and you have lots of room and you get 2 bags also just what you need for shot trips. good job on this one im happy.
This touring pack blew my mind!!! It was huge!!! Just right for our Heritage!! I defintely received more than I bargained for! I highly recommend this touring pack. Nice workmanship, fast shipping!!
This bag is great!!!! Plenty of room. Rain cover is good. Looks great on bike. Holds plenty.
Great Bag...I have a 2008 Suzuki C50T and this bag matches perfectly. My wife and I just got back from a Labor Day trip to Brown County IN, and the bag had more than enough room for both of us. The only constructive criticism I can come up with is I felt compelled to use additional bungy-straps to hold it because when mounted it did seem to be a little sloppy when going down the road.
Used the tour pack for a road trip to Gatlinburg Tenn. , Bag worked great, top quality and includes a good rain cover, hightly recommend this luggage for traveling. A item. Great price and Fast shipping. Saw this same itme a a leather shop for $149.00 and I purchased it hear for less than $100.00.
This thing is so freaking big! It makes my sportster look like a Trek bicycle. It is a great product for a great price. The only thing that keeps it from a 5 star rating is the fact that the leather is not rigid enough to keep the round bag in its round shape.
the bag looks good ......i believe i will like it.. the tie down straps with the velcro seems to be backwards... the D rings on the lower strap also seem to be reversed.. ill let you know how it does on the trip that is planned for october
My bags arrived today and they are huge! I can pack everything plus more. I love the small side pockets for little items such as a camera or sunglasses. I plan on using this a lot either together or seperately depending on my trip. I can't believe the quality for the price. And they match the saddlebags I bought here last month.
Fantastic. Bigger than I had actually expected, but capable of hauling everything I could need on the road and then some.
It is very big!! Husband says he likes it but he has had it three weeks and hasn't put it on yet. As he does not travel I should have gotten a smalller one but if you travel I imaine it would hold everything you need. Great quality.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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