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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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WOW! The bag is fantastic! Just what I was hoping for. The feel & smell of the leather to the workmanship putting the 2 bags together is excellent. I was so surprised at the quality of the rain cover for the bag. Leatherup you continue to please..... I couldn't imagine going anywhere else for all of my leather needs. Thank you!!! Oh, the tracking was nice to follow and it was delivered right on time!
You simply cannot believe the look and the value of this touring pack. Fits right in with our studded saddlebags and studded Mustang seat/sissy bar to handle our weekend bike get-a-ways. LeatherUp, how do you do it? I couldn't find it's equal in town (Seattle) at any price!
this bag set is outstanding. i have purchased other items from this company and everything has been great. if i ever need any more leather goods this is where i will go. thanks, you folks are great
Excellent quality and heavy material. The chrome studs are a little small but go well with my saddlemen seat and saddlebags. Very large bags. Plenty of room to pack His and Her stuff for the long 2-up trips. The heavy wide straps wrap around the sissy bar to hold these large bags very secure. The rain cover is very well made also. Do not hesitate to buy these bags and never buy anywhere else. LeatherUp is the best quality at the lowest prices period!
i gave the tour pack as a present...it is as fine as one i have just like it i paid twice the price for....i had already purc hased some large saddlebags from the company, i've been pleased with....and they ship quickly
sherry in Florida
Had a good price looks great and I got it with in a couple of days
Loved the Deluxe touring pack. Took it on our first rally. Held everything we needed and more. Was very secure on the bike with the large hold down straps and it looked great on my Harley Softail Springer. thank you. Alan
This is a really great touring bag and you can,t beat the price. It's bigger than I expected and should do well to pack whatever I need for an extended trip. The rain cover is a nice touch too.
CChat
SE Idaho
If you get the opportunity you'll want to grab this touring pack! I can fit two featherlight cold weather sleeping bags and a nice very roomy mountain backpacking tent for me and the wife, all with plenty of room left over for some clothing and travel necessities. The wife and I'll be doing some travel/camping this summer and this pack has enough room to keep my saddle bags open for more.
Just wanted to say that the saddlebags and trunk we purchased from you are awesome, arrived earlier than expected and of good quality! They look great on our VXT1300C and we love the quick release and rain cover - just in case we need it. We're looking forward to actually having plenty of room when we are travelling this summer..Thanks so much! I have already recommended you to some others who have noticed the new additions to our bike.
I am going to use the barrel bag today on my short trip. The Deluxe bag is really, really big. This picture doesn't do it justice. It has the three outside pockets but one is used for the nice cover they send with it to cover it up when it rains. People, this thing is bigger than a 32 quart icechest and thats just the bottom bag.
More than I expected attached easily to sissy bar waiting for weather to warm up here in North Dakota so I can put it to use on a weekend run.
Great, I really love it . The bag holds everything I need.
Reviewer: Mary Ann Campbell from Honey Brook, PA
My husband Tom and I received the bag in time to use it on a bike run to Woodstock, NY. The bag worked GREAT! It sure holds alot of stuff. Not to mention quick delivery from leatherup.com.
These bags exceeded my expectations! They look like I paid alot more than I did. The bags are large, sturdy and a great value! Everyone wants to know where I got them. Quick delivery too.
Shipping was quick and the quality of the product was better than I had hoped, given the great price. The leather was thick, the pack was reinforced and studs/stitching was of high quality. I plan on using the touring pack for an upcoming cross-country trip and I'm sure it will perform well. I highly recommend the Large, Deluxe Touring Pack
I'm very impressed with the product. It matches my bike and I'm sure it will be a great asset to when its time for me to use. I did a lot of surching and this was by far the best for the buck.
Good material and fit. Excellent quality and good price
This luggage was an excellent purchase! The barrel bag is plenty big enough for around town. It holds my shorty helmet and plenty of other stuff! The large bag holds enough for a road trip. I am very pleased.
Michelle
Little Rock
This bag is great very large, will hold my lap top along wilth everything I need for work. I have seen this bag for the list price or higher at local shops. If you need a bag for travel or commute this bag will get the job done.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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