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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Carol B.
Argentina
1 review
0 helpful votes
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Great product and I received
October 10, 2019

Great product and I received the helmet in 4 days... highly recommend...

Date of experience: October 10, 2019
Kathleen O.
Argentina
1 review
0 helpful votes
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Great helmet. Fit to size
October 10, 2019

Great helmet. Fit to size as well I have always been a large and this fit perfect. Light, good quality and what a price. Love it love it. I will be ordering again love the Outlaw!!

Date of experience: October 10, 2019
Sarah Q.
Argentina
1 review
0 helpful votes
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the chin strap should have
October 10, 2019

the chin strap should have a quick disconnect! Other than this the helmet is worth every penny!

Date of experience: October 10, 2019
Carol G.
Argentina
1 review
0 helpful votes
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My wife bought a half
October 10, 2019

My wife bought a half helmet with a visor last year. I wear a non-dot small half helmet.

Wanted to get a better helmet & maybe even with a visor. I am not a fan of heavy helmets

& I was very concerned about this one. Well, I have been pretty well suprised ! Doesn't look

bad on & feels pretty comfortable for a (real)helmet. Leatherup got it to me pretty quick & reading

everyone else reviews of this company, I gave it a shot. So far, I am a happy biker.

Date of experience: October 10, 2019
Tom O.
Argentina
1 review
0 helpful votes
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Nice helmet. Packaged real well
October 10, 2019

Nice helmet. Packaged real well and comes with a helmet cover. After reading some of the reveiws about fitment I ordered the recommended size as the reveiws I read stated that the helmet was true to size. I measured my head and it measured 57.3cm. I ordered a medium which is suppose to fit 57 - 58cm's. The helmet is a little tight. It may break in and fit fine only time will tell. I think a large would be a little to large. There is a soft inner lining that rest on your forehead however there is a thin mesh band that separated the soft band from the rubber mounting piece and the mesh feels like sandpaper against you forehead. Hopefully that will break in and get softer as I wear the helmet. The only other thing is the chin strap. It is way too long. I don't mind the two "D" rings but the strap is so long I will probably buy a quick disconnect and cut the strap so it is not as long. I thnk if everything works out it will be a great helmet.

Date of experience: October 10, 2019
Nancy S.
Argentina
1 review
0 helpful votes
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My head and my wife's
October 10, 2019

My head and my wife's measure 23". She got the skull/butterfly helmet and i got the flat black. They are slightly snug but not uncomfortable. After a while i expect them to wear in and be about perfect.

I am liking this helmet. Not quite as light as a Nolan half helmet I had that was stolen but pretty close. You can't go wrong here for the price. The sizing chart is pretty accurate.

Leather-up got the helmets to me about 2 days ahead of schedule and in perfect shape. You can't ask for better service.

Date of experience: October 10, 2019
Rebecca G.
Argentina
1 review
0 helpful votes
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I just received this Helmet
October 10, 2019

I just received this Helmet yesterday and I am really pleased with it. the construction seems to be 1st rate (for the price) and the drop down shield is a big plus. My hat size is 7 5/8 and ordered the XL. The fit was right-on. I wore it in to work this morning with a big smile. Thanks again Leatherup!!!

Date of experience: October 10, 2019
Kimberly V.
Argentina
1 review
0 helpful votes
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Great helmet, fits just as
October 10, 2019

Great helmet, fits just as size chart says, well built and light. Chin strap takes some getting use to but once you master it, its ok. chin strap like that on a Nolan Helmet with quick release would be perfect.

FWD II Yuma Az

Date of experience: October 10, 2019
George F.
Argentina
1 review
0 helpful votes
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I recently purchased this helmet
October 10, 2019

I recently purchased this helmet prior to taking a 3100 mile trip with my son , Fits good and love the visor . Would recommend it to anyone. Very comfortable

Date of experience: October 10, 2019
Lisa J.
Argentina
1 review
0 helpful votes
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I ordered this a few
October 10, 2019

I ordered this a few weeks ago and I am very pleased with the entire transaction!!!

Date of experience: October 10, 2019
Anna J.
Argentina
1 review
0 helpful votes
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Pretty cool helmet,very satisfied overall,
October 10, 2019

Pretty cool helmet,very satisfied overall, exept would be nice to have "one snap" on the go chin strap :)

Date of experience: October 10, 2019
Karen B.
Argentina
1 review
0 helpful votes
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I like the helmet, but
October 10, 2019

I like the helmet, but there are two issues of which potential buyers should be aware. The chin strap is plain old nylon in a D-ring and it tends to loosen even during a moderate ride. Never had a problem, but it really tries to lift badly off my head. The second issue is that after a year, the outer shell is starting to get quite tacky and shiny. Some areas near the top are actually gummy!. This seems to be a surface finish problem, and I don't think safety is compromised, but it is a pain when stuff (paper, feathers, leaves) starts sticking to your hat!! Although I actually like it, I don't think I would replace the helmet with the exact same one.

Date of experience: October 10, 2019
Susan B.
Argentina
1 review
0 helpful votes
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Looks modern half helmet and
October 10, 2019

Looks modern half helmet and durable. Just takes a little patience to tighten the strap and secure it in place. The strap could be better with a different design, one that is easier to adjust and tighten.

Date of experience: October 10, 2019
Steve M.
Argentina
1 review
0 helpful votes
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very comfortable helmets, the shield
October 10, 2019

very comfortable helmets, the shield is a great added feature. well differently recommend them we bought two of them.

Date of experience: October 10, 2019
Robert W.
Argentina
1 review
0 helpful votes
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It was exactly as it
October 10, 2019

It was exactly as it was advertised. Fit and quality was good. Prompt service. Will gladly use them again.

Date of experience: October 10, 2019
Jason M.
Argentina
1 review
0 helpful votes
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This helmet appears to be
October 10, 2019

This helmet appears to be very well made and fits great. The flip down visor is an added feature that I appreciate. I would rate this helmet 5 stars.

Ron C. Blue Knights Michigan X.

Date of experience: October 10, 2019
Sharon V.
Argentina
1 review
0 helpful votes
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I have the Marine Corps
October 10, 2019

I have the Marine Corps version of the T-70 in XL and I love it, fits great!. However, I ordered the same size in this helmet and it was too tight. I would have ordered a larger size but the plastic in the forehead area was hard and uncomfortable. I was also worried that the 2XL would be too large. After $15 to return it, I'm going with a helmet that doesn't have a built-in visor. If the next helmet doesn't fit I will start buying them at a store where I can try them on. I shouldn't have to pay half the price of a helmet to return it because it's not true to size.

Date of experience: October 10, 2019
Kathleen Z.
Argentina
1 review
0 helpful votes
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Possibly I have a big
October 10, 2019

Possibly I have a big head 7 5/8 to 7 3/4 depending on the manufacturer. I ordered the helmet in 2X and found it to be too tight. Gave me a headache in only a short ride. Ordered another helmet by different manufacture of the exact same style from Leather Up utilizing there fit chart. Not your fault. Manufacturer sizing is not even close. Have not received the order as of this writing but hoping this one fits.

Date of experience: October 10, 2019
Jessica D.
Argentina
1 review
0 helpful votes
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After looking at the reviews
October 10, 2019

After looking at the reviews I ordered a medium thinking it would fit. It was way too big. I am shipping it back debating if I should exchange it for a smaller size. Comparing it to a more expensive helmet, the quality is far from good or great. As they say, you get what you pay for. The sun visor does not work that well as it hits my glasses. Maybe its just my head, ha ha, who knows. The finish looks great. As far as the size chart, its not accurate at all. Its probably a good deal for the price. The problem I have is the additional cost to ship it back. It makes a $45.00 helmet $60.00. The size charts need to be much more accurate. It is the same issue I have found with all the products I have orderd. I still like the company and will continue to use them.

Date of experience: October 10, 2019
Bob Y.
Argentina
1 review
0 helpful votes
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Overall a fine helmet for
October 10, 2019

Overall a fine helmet for the price. Other reviewers are correct about the visor. It worked once, rides high on your face and is generally pretty worthless. I know I can ship it back for replacement but won't bother. Size is right on, finish is right on, price is right on.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States