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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Bob C from Maryland
Helmet is what I wanted. Looks good, nice fit based on the size chart, and cool for the warmer weather. I needed additional protection for my eyes since 've had several operations on them and the visor does that for me without covering my entire face. I have another helmet for that and the winter. As always leatherup delivered in a timely fashion. I buy all my stuff from them.
Overall fit is good. Sun visor is easy to use. Plastic snap on chin strap broke off within two weeks of use. I would still recommend this helmet. Good buy.
Helmet was exactly as advertised, and fast shippment. I've used the helmet for some time now and love it. Wears good and looks good.........
This is a great helmet for the money. I wear glasses and visor is a nice addition. Only thing it needed was quick release chin strap but that was easy fix with aftermarket quick release. My head measures 23" and medium fit perfect though i usually wear a larger size helmet. If you're looking for half helmet this would be hard to beat.
the Helmet is great, love the visor, and fit. however ive had the helmet for about a month now and the matte black finish has become really sticky and is peeling off. very upset.
Good helmet. Good price. Light weight. Fits more round head. I have a long oval and it was too tight. Gave it to my wife and it fit well. If you have a long oval head pick the next size up.
I like the shade but it sticks and it isn't easy to find the latch for it when it is on and you have gloves. It feels protective. The D-ring strap is a bit tight and hard to adjust. It might break in better with use. With gloves on... it would be difficult to adjust on the fly. Looks good. Keeps your ears open for traffic (or earbuds). Sizing was pretty exact.
I rode to a motorcycle rally 150 miles away the day after receiving this helmet, and it was great. The fit is perfect. The strap worked well, and the snap to keep the excess strap secured is a smart idea. I liked the visor and had no problems with fitting it over my riding glasses. Even in the pouring rain at 65 mph everything worked well. For the price, I can't imagine a better helmet.
Love this helmet! We moved from a state where we didn't have to wear a helmet, when I am wearing this one it dosen't feel like I have a helmet on, fits like a glove. Buy it they are great
The helmet fits great and the visor is a great accessory when riding during the day.
Got my helmet on time. The fit is perfect thanks to the measuring chart. Very comfortable and looks great. The visor also works well with glasses and is easy to operate. Anyone looking for a economical well made helmet with a visor I would suggest getting this one. Outlaw makes a great quality helmet.
came to me fast ,fit perfect and i like the flip down visor!
This is my second one. The first was damaged in an accident. Great helmet, great price.
It was what I expected. Nice looking helmet and fit perfect. You cannot beat the price. The shipping was outstanding, I don't think I have ever ordered anything that came as fast as this order. This is the first time I have ever ordered from this company and I was impressed with their professionalism. I will order again from them.
Helmet looks good and drop down visor is very good. Visor probably should be clear so can us it at night. Maybe an updated design can have both.
Love this helmet. Quality item....and looks great!!! Great price!! Highly recommend.
It's one of the best helmet I've owned. I have a full and 3/4 helmets, but this one is not only comfortable, it's makes it easier to put my glasses on. I am glad I bought it.
Comfortable, light and I love the visor. Wish it also came in clear for night riding. Going to buy another one for passengers.
Where is SUMMER?!?!
It is 23 degrees below zero in Wisconsin!
Anxious to be sitting on the back of our bike...looking at my husbands helmet!
Vroom vvroom! Cool Helmet! Great Christmas Gift!
Thanks! We sure have raved to our friends about Leather Up!
Excellent buy. Perfect fit and looks awesome. First time customer but not last. I will buy from this company again. Delivery was great. I thank all employees involved in my order. Merry Christmas ,or which ever holiday you celebrate, and a Happy New Year.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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