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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Steven E.
Argentina
1 review
0 helpful votes
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Helmet and pull-down visor do
October 10, 2019

Helmet and pull-down visor do not line up. The indentation for the rider's nose is positioned slightly to the left. The shield gives the appearance of sitting crooked on my face. Will have to send it back and hope it's not a problem that is consistant.

Date of experience: October 10, 2019
Amy B.
Argentina
1 review
0 helpful votes
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I bought this helmet for
October 10, 2019

I bought this helmet for my husband and he wears it on every ride. That says a lot for a guy who hated to wear a helmet. It's light, the visor works smooth and the fit is perfect and it looks sharp!

Date of experience: October 10, 2019
Rebecca E.
Argentina
1 review
0 helpful votes
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This is a great helmet
October 10, 2019

This is a great helmet especially with the visor which works awesome for those sunny days. I bought this for me, but my wife has decided it is hers. I give it a 5 star rating

Date of experience: October 10, 2019
Tony U.
Argentina
1 review
0 helpful votes
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Good helmet for the price.
October 10, 2019

Good helmet for the price. Visor is a great feature. Strap is a little on the stiff side (i'm sure it will break in) but that being the only squawk I had, I would definetly buy again.

Date of experience: October 10, 2019
Christine T.
Argentina
1 review
0 helpful votes
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Fast shipment, great fit! A
October 10, 2019

Fast shipment, great fit! A lot of value for the money.

Date of experience: October 10, 2019
Elizabeth Z.
Argentina
1 review
0 helpful votes
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I always struggle with buying
October 10, 2019

I always struggle with buying anything on the internet. Ive always heard too many horror stories. That being said I love this helmet it fits perfect I love the flat black and having the visor be retractable. The helmet was shipped quickly and I had it in just a couple of days. I would recommend this helmet to anyone.

Date of experience: October 10, 2019
Helen V.
Argentina
1 review
0 helpful votes
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Great helmet, good value, quick
October 10, 2019

Great helmet, good value, quick delivery, excellent company to deal with, would definetly recommend to others.

Date of experience: October 10, 2019
Deborah I.
Argentina
1 review
0 helpful votes
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My husband purchased each of
October 10, 2019

My husband purchased each of us an Outlaw T-72 Matte Black Dual-Visor Motorcycle Half Helmet, and we could not be more pleased with these helmets. They are light-weight, very comfortable, and got them at a great price! Also, Leather Up was excellent to deal with, and we will definitely order from them again for out biking needs.

R. Golden, Corriganville, MD

Date of experience: October 10, 2019
Jeff X.
Argentina
1 review
0 helpful votes
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Very good quality for the
October 10, 2019

Very good quality for the price

Would not buy from anyone else!

Date of experience: October 10, 2019
Mark V.
Argentina
1 review
0 helpful votes
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Fits good and like the
October 10, 2019

Fits good and like the visor. Will check it out in March when I get down to bike week.

Date of experience: October 10, 2019
Rebecca Q.
Argentina
1 review
0 helpful votes
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I'm happy with this helmet
October 10, 2019

I'm happy with this helmet - don't really want to wear one here in Florida to begin with but if I have to (Dr's orders) this is ok. The sizing chart works - great fit! The lens is a bear to pull down when riding but if you start off with it down you're fine. Leather Up is a great site to deal with also.

Date of experience: October 10, 2019
Thomas S.
Argentina
1 review
0 helpful votes
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The helmet is just great.
October 10, 2019

The helmet is just great. Couldn't be more pleased. The visor works well with my glasses, something I was worried about.

Date of experience: October 10, 2019
Eric K.
Argentina
1 review
0 helpful votes
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I bought this helment and
October 10, 2019

I bought this helment and was very pleased with the quality and the fit. everything I have bought from LeatherUp has been great

Date of experience: October 10, 2019
Dave F.
Argentina
1 review
0 helpful votes
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Very nice helmet, good fit,
October 10, 2019

Very nice helmet, good fit, strong hold to strap. My reason for giving the helmet 4/5 is the flip down visor is not worth the extra money. Cuts into the lower edge of visor is about 3/4 of the way down my field of vision which I find distracting. I would recommend going with $29 version and spending extra on good sunglasses or goggles. The helmet is very nice, comfortable, true to size, DOT approved is the law in New England, and looks cool. Thank you Leather-up, the same Helmet in the Harley store is $120.

Date of experience: October 10, 2019
Brenda D.
Argentina
1 review
0 helpful votes
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Great helmet. Really nice visor.
October 10, 2019

Great helmet. Really nice visor. Bought it for the features and for the flat black color. I will be buying a second one as my husband wants to have the same!

Date of experience: October 10, 2019
Barbara I.
Argentina
1 review
0 helpful votes
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I would have given this
October 10, 2019

I would have given this helmet 5 stars but the first one I received was defective. As with all Leather up products the return and replacement was hassle free. I use it every day and would recommend this to everyone .

Date of experience: October 10, 2019
Ruth K.
Argentina
1 review
0 helpful votes
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Excellent value for a Dot
October 10, 2019

Excellent value for a Dot helmet. Visor is a big plus. Fits well and also fits in my saddle bags. As always Leatherup has given excellent service and products.

Date of experience: October 10, 2019
Richard X.
Argentina
1 review
0 helpful votes
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Helmet fits well. i bought
October 10, 2019

Helmet fits well. i bought 1 size smaller than i would normally because of other reviews and it seems like a wise choice.

Date of experience: October 10, 2019
William E.
Argentina
1 review
0 helpful votes
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My husband loves his helmet,
October 10, 2019

My husband loves his helmet, it fits and feels great and the visor works wonderfully!!

Date of experience: October 10, 2019
Virginia C.
Argentina
1 review
0 helpful votes
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Helmet fits fine according to
October 10, 2019

Helmet fits fine according to the size chart,recieved my helmet in a satisfying amount of time.The visor is not a problem works rather good actually.I recommend this helmet you cant go wrong.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States