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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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The drop down smoke visor is a great feature. The chin strap does not pull through both rings easily when tightening or release easily with the little red release tab. Good helmet for the price range. Low rated the durability because it is too new to know how durable it is yet.
I just got this helmet and have used it a couple of times already. The look and feel was everything that I hoped it would be. Completely satisfied with the purchase and would honestly recommend this company.
I ordered two. One for my self and one for my husband. Mine (small) fit perfect. His (medium) was too small. He used the size chart before ordering. We liked them so much though that he ordered a large, and we gave the medium to our son in law as a Christmas present. Can't beat the price, and the shipping was very fast.
Great Helmet and the retractable sun visor is a nice touch!
The helmet arrived in time for my trip. It felt good. The sun visor was a great feature. It was hard to use at first, but it got better as I got use to how it worked.
Great helmet for the price. A little overall larger than my other half helmets. Still get road dirt in eyes with shield down. so I continue to use googles. Shipping to my home was rather quick.
This helmet fits exactly to the size chart. Awesome. I would say 4 stars. The price is great, the helmet is well built, no durability issues. Two parts that would make this helmet 5/5 are the chin strap and the visor.
Chin strap: The chin strap takes a little fiddling to adjust and put on. It holds well, it does not loosen as you ride. but a buckle would be great and a quick adjustment strap.
Visor: The visor is ONLY a interior one that slides up into the helmet. This helmet does not fit the "outlaw universal 3 snap-button visor." This was my bad for not seeing until after I made the purchase. The interior visor doesn't shake loose or fall down while riding, but it does not come down far enough, and so the bottom edge of the visor is directly in the "line of sight" as I ride. I use glasses or goggles due to this issue. Wish I purchased the T70 instead so I can remove or change the color of the visor depending on the time of day and lighting.
I purchased this helmet for the features. It fit true to size and is a great value in my opinion. I wanted a half helmet to avoid mushroom head and even though there is a little bit of that it still looks pretty good. I wear glasses so the smoke retractable visor is a great addition. I will likely change out the smoke visor for the clear so I can wear my glasses at night also. The helmet is well packaged (as to not be damaged in shipping) and was shipped on time. I have recommended this helmet to friends who I knew were in the market for this kind of helmet.
In AZ we do not have to wear helmets in our RZR, but in CA you do. My full face motorcycle made it impossible to see from side to side, so I was looking for a half helmet to wear in CA! This one is awesome, lightweight, great visibility and looks great on top of it! Love the flip down visor too!
I bought this after having worn a full face helmet on our Harley for many many miles. I guess I may have to still tighten up the strap even tighter under my chin as I added a quick release to the strap and the helmet still moves side to side a bit.....so adjusting more I guess. Otherwise it's so nice and light compared to the full face I have. The sun visor helps a LOT as my husband ordered a flat all black Outlaw helmet without the visor and he gets a lot of sun in between his face mask and the the non visor area able his sunglasses and this helmet visor provides just the right amount of shade. The drop down shield on the other hand is kind of silly as it gets blown up into the helmet with wind, lol. I have to keep pushing the button so it goes back down. Or pull it down when the button is already pushed down. Otherwise it's beautiful and comfortable. Love it :-)
fits great but I do not like the chin strap closure
My wife just agreed to ride with me. I purchased this helmet because it looks nice and was at a low price. If riding doesn't catch on with her, I don't have a large helmet investment. I like the hidden visor that comes down, rather than having her resort to goggles. Looks impressive, very happy with the purchase.
my first half helmet and i like it and the pull down visor is great has a good tight fit
I purchased 2 of these kits to add them as extra brake lights on a 2012 Ultra Limited. (1 on the Tour-Pak and the the other split on the support for the Pak). These things are BRIGHT!!! Very easy to cut to fit. You do need to be able to do some basic soldering if you do cut the and pay attention to the polarity. I'm thinking of getting the amber strip and adding them to the end of the saddle bags as extra turn signals.
Works great have wore it on my trip from Chicago to Boston and back fits well and very comfortable. like the leather look
It took a little getting use to because my other helmet is a full face. For hot weather it is excellent. I love the drop down visor, but when going 70 or greater, the wind can whip under it. Overall it is really great looking, fits well. The black leather sets it apart from other half helmets.
deborahsusie from Wisconsin
love the leather look...like the visor... great half helmet
I was disappointed that I could only get it in a Large.
Good quality product, size is good, but not made to go over eye glasses.
Comfortable love the leather look, but have to take good care of it... True to size and I really like the visor I wear glasses and it helps them to not fall off and me not to have to wear sunglasses over my regular glasses... That is soo uncomfortable to do... I reccomend this helmet very much...
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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