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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Michael H.
Argentina
1 review
0 helpful votes
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Great helmet and price. The
October 10, 2019

Great helmet and price. The snap and strap wasn't very ergonomic so i purchased a quick connect snap ($6) for the strap and it's much easier to get the helmet on and off. I'd give the helmet 5 stars if it had the quick connect snap.

Date of experience: October 10, 2019
Joe V.
Argentina
1 review
0 helpful votes
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Love this helmet, I read
October 10, 2019

Love this helmet, I read a few complaints about the strap, but I like just the way it is. I worked it through the buckle thingie a dozen times and now the strap works smooth. I do not unbuckle all the way, just loosen the strap and slide the helmet off. Putting on just slide strap (still buckled) over my face and pull snug and snap Bing Batta Boom!

I took the visor off because it catches the wind at high (70 ) speeds.

Date of experience: October 10, 2019
Scott D.
Argentina
1 review
0 helpful votes
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I bought this for my
October 10, 2019

I bought this for my husband Charles & it's a great fit ,great looking lid. I'd recommend it to my fellow riders! Thanx

Tammy Hibner

Date of experience: October 10, 2019
Nancy P.
Argentina
1 review
0 helpful votes
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I only gave this a
October 10, 2019

I only gave this a 4 star rating because of the cheap D rings. They are punched out and have sharp edges. It is a bear to get the strap to slide through them. They need to be filed down and rounded. Otherwise I like the helmet.

Date of experience: October 10, 2019
Betty X.
Argentina
1 review
0 helpful votes
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Great helmet for price. Good
October 10, 2019

Great helmet for price. Good size for a DOT helmet. S,aller than most pf the DOT helmets I have tried on

Date of experience: October 10, 2019
Melissa F.
Argentina
1 review
0 helpful votes
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have recently bought a Dark
October 10, 2019

have recently bought a Dark Rider-Leather Half Helmet Just wanted you to know that it was all that it was said to be. It looks and feels better than my other helmets, I have never had anything but great products, at a great price,with speedy shipping from Leather-up Ican order and plan a ride on your promised ship date and have never been let down. thanks for the continued great service

Date of experience: October 10, 2019
Carol G.
Argentina
1 review
0 helpful votes
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Great helmet at a great
October 10, 2019

Great helmet at a great price. Leather-Up service and shipping was spot on!

Don R. from London, AR

Date of experience: October 10, 2019
Robert R.
Argentina
1 review
0 helpful votes
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I like he helmet alot
October 10, 2019

I like he helmet alot - looks great and appears well made. I have a skinny neck however and can't get it tight enough to be safe. I'm adding quick release clip to help. Otherwise, I like it.

Date of experience: October 10, 2019
Deborah V.
Argentina
1 review
0 helpful votes
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The helmet is comfortable, looks
October 10, 2019

The helmet is comfortable, looks good and fits right. My wife and I each ordered one and we are very happy with them. The service, speed and courtesy from Leather Up was top shelf. Thanks

Date of experience: October 10, 2019
Nicole W.
Argentina
1 review
0 helpful votes
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The helmet fits well. The
October 10, 2019

The helmet fits well. The only thing is that the strap is too long, but it looks and fits perfect.

Date of experience: October 10, 2019
Daniel G.
Argentina
1 review
0 helpful votes
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Initial attraction was to the
October 10, 2019

Initial attraction was to the leather look. After I tried it I was impressed with the fit as well. I've usually worn helmets that have some type of vents to allow air into the top so this one was different in that in traffic it tends to get a little warm due to the lack of vents. Otherwise, these are really slick looking, safe feeling, and a great deal at this price. Even had zero problems with a size exchange. Feeling and looking good!

Date of experience: October 10, 2019
Christine E.
Argentina
1 review
0 helpful votes
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Excellent! Much nicer than expected.
October 10, 2019

Excellent! Much nicer than expected. Highly recommend

Date of experience: October 10, 2019
Dan Y.
Argentina
1 review
0 helpful votes
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Very good helmut for the
October 10, 2019

Very good helmut for the money. well made and looks great. Can,t wait until the snow goes away so I can use it . Chuck P. NY

Date of experience: October 10, 2019
Chris Y.
Argentina
1 review
0 helpful votes
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Very happy with the look
October 10, 2019

Very happy with the look and fit of the helmet. Looking forward to summer riding.

Date of experience: October 10, 2019
Deborah X.
Argentina
1 review
0 helpful votes
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I recently bought the Outlaw
October 10, 2019

I recently bought the Outlaw Dark Rider Black-Leather Half Helmet with 3-Snap Visor. I love the helmet. It is stylish and the fit is perfect. The quality of the materials is obvious. The shipping was right on the mark. Thanks.

Date of experience: October 10, 2019
Brenda R.
Argentina
1 review
0 helpful votes
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Great product for price, fits
October 10, 2019

Great product for price, fits well sizing accurate.

Date of experience: October 10, 2019
Paul O.
Argentina
1 review
0 helpful votes
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GREAT PRODUCT,THIS IS MY 4TH
October 10, 2019

GREAT PRODUCT,THIS IS MY 4TH HELMET OF THE SAME KIND.....EVERYTIME SOMEONE SEES ME WITH IT,THEY NEED TO HAVE IT......AND THE SHIPPING IS SOOOOO FAST,AND THE CUSTOMER SERVICE PROVIDED BY LEATHERS UP.........IS 2nd TO NONE....THANKX LEATHERS UP !!!!!!!!

Date of experience: October 10, 2019
John F.
Argentina
1 review
0 helpful votes
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I like the look and
October 10, 2019

I like the look and feel of the helmet. Goes well with the Airfoil goggles. Good quality ,price and fast delivery.

Date of experience: October 10, 2019
Maria X.
Argentina
1 review
0 helpful votes
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Greetings, Overall, the manufacturing looks
October 10, 2019

Greetings,

Overall, the manufacturing looks fine and I have reason to believe that this helmet will last me for many years to come ... and though I am very satisfied with it overall, I do notice that ALL of the ratings that said "the rings for the straps are too cumbersome" are accurate. I could not fasten the straps well at all with my large hands, (to be honest they are a pain in the butt), but sewing a quick-disconnect onto the straps resolved that issue nicely.

Use caution if you want a cleaner look and try to take the "removable" decals off as any tools or use of fingernails WILL mar the leather surface and finish. This makes me hope it never hits the ground or my girl never lays it on its top surface as she will hers on occassion as I am sure it will leave an ugly scar.

On a personal note: I love the vintage look and the white hair of this old biker really fits the style. The materials and stitching seem hardy enough to hold up during normal use and the elements though that remains to be seen. I'll update this if I encounter any issues out of the ordinary. The fit is comfortable and it is pretty quiet for a shorty.

I would recommend this helmet to anyone looking for that old-school style of just loves leather overall.

I hope this helps you.

Be well and ride her like you stole her.

~Colt Hautamaki~

Date of experience: October 10, 2019
Sam I.
Argentina
1 review
0 helpful votes
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Nice cheap helmet, strap is
October 10, 2019

Nice cheap helmet, strap is not well designed, tho. FREE shipping = 20 days - really? I live near intl airport, daily nonstop RT to LAX & daily FEDEX MD-11. Plan ahead if you must order...

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States