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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Once we rec'd the correct size, (ordered a large, box showed large, however helmet was a medium), loved it, fits nice and looks nice too. Return process could have been handled better.
I really like this helmet, it fits well and looks sharp. One word of warning, however, if you're like me and prefer not to mess with putting on your helmet while cruising around town, make sure it is secured down - one bump and off the back rest it flew! The leather is thin and tears really easily bouncing down the road at 35MPH - oops! Black duct tape patched it up real quick though.
This helmet is awesome!! I have rode a couple thousand miles so far and I have to say it is very comfortable and I really like the leather cover...bug guts wipe right off!! The shipping time was great and the fit was perfect for my big dome! I have had no problems getting on the nearby military base with the DOT marking on the back. I am very pleased with this helmet!
Size was true to chart & the helmet looks just like the photo. Have no issues with the strap.
Great helmet. It's a lot cooler than my other full face helmet. The only downside is the strap. It's really tough getting it tight. I'm sure once it's worn in a bit, it'll be a lot easier. Overall, great helmet.
nice helmet, like the style, the leather and the fitment. WHen I bought it I thought that it was too big and I was gonna look like an idiot wearing it but after I tried it on I looked nice. I've gotten good compliments about the helmet and I like hat it is DOT approved. Light weight and comfortable.
My favorite of all my half helmets and at a great price.
Bought this helmet for my best friend for Christmas. He loves it and is exactly what he wanted. Thank you Leather Up for your excellent service. Rewards Credit is AWESOME!!!!!
good looking helmet for the price the only think thats got me was its a little heavy to wear compared too the lighter one i have but it does fit good
Excellent helmet and fast delivery! I am picky about helmets and I am happy with the price and quality.
Very nice helment with the leather feel. Weather not nice enough yet to try it out but I have good expectations of it being good for riding!
Nice looking helmet for the price. Fast delivery is an added plus.
The helmet is very nice, and the chart was helpful with a perfect fit for me. I would suggest that you supply extra vistors for those of us that would like to have spares. Good Product, do something about the slow shipping. Took over 10 days to get this item with standard ground. Your email confirmation said it went out the same day? and yet it took 10 days to arrive.
Y-Rush Long Island NY
My usual helmet is a HJC flipup. However, for hot days and also on slow tours, like touring Glacier National Park, I decided to get a smaller, more open helmet. I opted fro this helmet because the leather look compliments the look of my leather covered hard saddlebags. I'm very pleased with the look, and the comfort of this helmet is great. My other helmets are in XL size, so I ordered XL with this helmet. The fit is perfect. Sometimes I use the helmet with a J&M helmetless headset which works great. I am extremely pleased with theis helmet, I'm also pleased with LeatherUp and will be a return shopper.
No complaints, really nicely made helmet for the price.
Very nice helmet for the price. It fits perfect and looks great. The only thing I wish it had was a couple of vent holes. It does get a little warm, but I still like the helmet.
Like others, the clasp is uncooperative and will require some filing for those who don't care to fight w/these types of details.....especially while waiting to jump on and go! Hopefully these criticisms on an otherwise great and sharp looking helmet will get to the manufacturer to eliminate the problem. Wear a XL in Bell full head and the Large in this line is perfect fit.
only needs to have quick disconnect for perfect helmet.
Helmet is nice and fits well but the strap is way to long and a pain to get on and off.. need to find a good quick release or find a way to move the snap on it.
I've had this helmet for a couple of weeks now and am very happy with it. I like the styling of the all leather covering and luckily I guessed right on my size. The chin strap is a little longer than I would like, but that's the worst thing I have to say about it. Quick connect was all it needed. Definitely worth the money :)
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

