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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Lisa Z.
Argentina
1 review
0 helpful votes
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Once we rec'd the correct
October 10, 2019

Once we rec'd the correct size, (ordered a large, box showed large, however helmet was a medium), loved it, fits nice and looks nice too. Return process could have been handled better.

Date of experience: October 10, 2019
Joseph R.
Argentina
1 review
0 helpful votes
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I really like this helmet,
October 10, 2019

I really like this helmet, it fits well and looks sharp. One word of warning, however, if you're like me and prefer not to mess with putting on your helmet while cruising around town, make sure it is secured down - one bump and off the back rest it flew! The leather is thin and tears really easily bouncing down the road at 35MPH - oops! Black duct tape patched it up real quick though.

Date of experience: October 10, 2019
Christine O.
Argentina
1 review
0 helpful votes
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This helmet is awesome!! I
October 10, 2019

This helmet is awesome!! I have rode a couple thousand miles so far and I have to say it is very comfortable and I really like the leather cover...bug guts wipe right off!! The shipping time was great and the fit was perfect for my big dome! I have had no problems getting on the nearby military base with the DOT marking on the back. I am very pleased with this helmet!

Date of experience: October 10, 2019
Jason B.
Argentina
1 review
0 helpful votes
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Size was true to chart
October 10, 2019

Size was true to chart & the helmet looks just like the photo. Have no issues with the strap.

Date of experience: October 10, 2019
Andrew F.
Argentina
1 review
0 helpful votes
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Great helmet. It's a lot
October 10, 2019

Great helmet. It's a lot cooler than my other full face helmet. The only downside is the strap. It's really tough getting it tight. I'm sure once it's worn in a bit, it'll be a lot easier. Overall, great helmet.

Date of experience: October 10, 2019
Christine O.
Argentina
1 review
0 helpful votes
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nice helmet, like the style,
October 10, 2019

nice helmet, like the style, the leather and the fitment. WHen I bought it I thought that it was too big and I was gonna look like an idiot wearing it but after I tried it on I looked nice. I've gotten good compliments about the helmet and I like hat it is DOT approved. Light weight and comfortable.

Date of experience: October 10, 2019
Daniel G.
Argentina
1 review
0 helpful votes
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My favorite of all my
October 10, 2019

My favorite of all my half helmets and at a great price.

Date of experience: October 10, 2019
Jessica Q.
Argentina
1 review
0 helpful votes
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Bought this helmet for my
October 10, 2019

Bought this helmet for my best friend for Christmas. He loves it and is exactly what he wanted. Thank you Leather Up for your excellent service. Rewards Credit is AWESOME!!!!!

Date of experience: October 10, 2019
Helen U.
Argentina
1 review
0 helpful votes
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good looking helmet for the
October 10, 2019

good looking helmet for the price the only think thats got me was its a little heavy to wear compared too the lighter one i have but it does fit good

Date of experience: October 10, 2019
Virginia H.
Argentina
1 review
0 helpful votes
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Excellent helmet and fast delivery!
October 10, 2019

Excellent helmet and fast delivery! I am picky about helmets and I am happy with the price and quality.

Date of experience: October 10, 2019
Angela B.
Argentina
1 review
0 helpful votes
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Very nice helment with the
October 10, 2019

Very nice helment with the leather feel. Weather not nice enough yet to try it out but I have good expectations of it being good for riding!

Date of experience: October 10, 2019
Jennifer G.
Argentina
1 review
0 helpful votes
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Nice looking helmet for the
October 10, 2019

Nice looking helmet for the price. Fast delivery is an added plus.

Date of experience: October 10, 2019
Andrew N.
Argentina
1 review
0 helpful votes
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The helmet is very nice,
October 10, 2019

The helmet is very nice, and the chart was helpful with a perfect fit for me. I would suggest that you supply extra vistors for those of us that would like to have spares. Good Product, do something about the slow shipping. Took over 10 days to get this item with standard ground. Your email confirmation said it went out the same day? and yet it took 10 days to arrive.

Y-Rush Long Island NY

Date of experience: October 10, 2019
Nancy M.
Argentina
1 review
0 helpful votes
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My usual helmet is a
October 10, 2019

My usual helmet is a HJC flipup. However, for hot days and also on slow tours, like touring Glacier National Park, I decided to get a smaller, more open helmet. I opted fro this helmet because the leather look compliments the look of my leather covered hard saddlebags. I'm very pleased with the look, and the comfort of this helmet is great. My other helmets are in XL size, so I ordered XL with this helmet. The fit is perfect. Sometimes I use the helmet with a J&M helmetless headset which works great. I am extremely pleased with theis helmet, I'm also pleased with LeatherUp and will be a return shopper.

Date of experience: October 10, 2019
Stephen Y.
Argentina
1 review
0 helpful votes
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No complaints, really nicely made
October 10, 2019

No complaints, really nicely made helmet for the price.

Date of experience: October 10, 2019
Robert K.
Argentina
1 review
0 helpful votes
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Very nice helmet for the
October 10, 2019

Very nice helmet for the price. It fits perfect and looks great. The only thing I wish it had was a couple of vent holes. It does get a little warm, but I still like the helmet.

Date of experience: October 10, 2019
Anthony O.
Argentina
1 review
0 helpful votes
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Like others, the clasp is
October 10, 2019

Like others, the clasp is uncooperative and will require some filing for those who don't care to fight w/these types of details.....especially while waiting to jump on and go! Hopefully these criticisms on an otherwise great and sharp looking helmet will get to the manufacturer to eliminate the problem. Wear a XL in Bell full head and the Large in this line is perfect fit.

Date of experience: October 10, 2019
Stephen S.
Argentina
1 review
0 helpful votes
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only needs to have quick
October 10, 2019

only needs to have quick disconnect for perfect helmet.

Date of experience: October 10, 2019
Mark F.
Argentina
1 review
0 helpful votes
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Helmet is nice and fits
October 10, 2019

Helmet is nice and fits well but the strap is way to long and a pain to get on and off.. need to find a good quick release or find a way to move the snap on it.

Date of experience: October 10, 2019
Joseph I.
Argentina
1 review
0 helpful votes
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I've had this helmet for
October 10, 2019

I've had this helmet for a couple of weeks now and am very happy with it. I like the styling of the all leather covering and luckily I guessed right on my size. The chin strap is a little longer than I would like, but that's the worst thing I have to say about it. Quick connect was all it needed. Definitely worth the money :)

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States