Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Deborah P.
Argentina
1 review
0 helpful votes
Follow Deborah P.
Unfollow Deborah P.
Share Review
Report Review

The price and shipping was
October 10, 2019

The price and shipping was awesome! This helmet is just cool. It fit perfectly and like the retractable smoke shield. This really gets attention with the high shine chrome. It matches well with the chrome on my harley. I rated this a 5 star for several reasons. The only suggestion, I could have made was some sort of cushioing for the strap. I like to where my helmets tight to make for a safe and secure fit. You will not find a helmet like this anywhere for the price. I also bought the glossy black version as well. These came together well packaged and again fast!

Date of experience: October 10, 2019
Nick B.
Argentina
1 review
0 helpful votes
Follow Nick B.
Unfollow Nick B.
Share Review
Report Review

I've had this helmet for
October 10, 2019

I've had this helmet for about a week and I love it. The smoke visor is awesome for me, as I wear glasses and always had to take them off to put on shades or goggles. The helmet looks great, fits well and is overall a really good helmet. I highly recommend it!

Date of experience: October 10, 2019
Amanda O.
Argentina
1 review
0 helpful votes
Follow Amanda O.
Unfollow Amanda O.
Share Review
Report Review

Price, timely shipping, looks of
October 10, 2019

Price, timely shipping, looks of the helmet and physical coolness of the helmet are all what I expected of an Outlaw helmet and Leather Up's handling. I ordered one for my wife and one for me and they arrived in pristine condition. The fit was spot on and comfortable from the start. The helmet for my wife does not line up outside to inside but it is comfortable and she has no problem with it. The D-rings are a drag. It takes for ever to get the strap snugged up to hold the helmet on. Maybe the D-rings and strap will "break-in" but it is a problem. Not so much of a problem that I would not recommend this helmet on the spot if asked. The drop down sun screen works like a dream and causes no problems with my contacts or glasses. I'd have rated it 5 Stars if the D-rings and strap worked better.

Date of experience: October 10, 2019
Elizabeth B.
Argentina
1 review
0 helpful votes
Follow Elizabeth B.
Unfollow Elizabeth B.
Share Review
Report Review

Love this Bright Shinny Chrome
October 10, 2019

Love this Bright Shinny Chrome helmet. The visor is difficult to put down, it hits my glasses when I use it. Put down visor BEFORE you ride.

Date of experience: October 10, 2019
Martha Q.
Argentina
1 review
0 helpful votes
Follow Martha Q.
Unfollow Martha Q.
Share Review
Report Review

Like the helmet and the
October 10, 2019

Like the helmet and the price, but the red snap that holds the excess strap length came off after only a few months. Poor attachment.

Date of experience: October 10, 2019
Frank I.
Argentina
1 review
0 helpful votes
Follow Frank I.
Unfollow Frank I.
Share Review
Report Review

Fits well, cuts through the
October 10, 2019

Fits well, cuts through the air like a knife! Gleaming beacon visible for miles in the Texas sun; although my wife does not like looking at herself! Great Product all around!

Date of experience: October 10, 2019
Eric C.
Argentina
1 review
0 helpful votes
Follow Eric C.
Unfollow Eric C.
Share Review
Report Review

I read quite a few
October 10, 2019

I read quite a few reviews before buying this helmet. When it arrived, and quickly I might add) it lived up to the near 5 star reviews it's getting. I marveled and the high quality because of the workmanship and can attest to what a great value this is for the money. I don't think you can find a better helmet for the same price. I've been riding for nearly 15 years now and have always owned black helmets. The first 4 hour ride I took with this helmet I could feel the difference with the chrome reflecting the sunlight and heat as opposed to black helmets which attract the heat. I understand others complaint about the visor being difficult to operate with gloves on and there is some truth to that however I'm not having the same issue. What I love about the visor is not having to wear sunglasses! One word of caution when ordering the correct size. If you're on the "bubble" with the measurement, go one size up. I didn't because the idea of ordering an XL was a blow to my ego. Who wants to think they have a huge noggin? So I had to return the L as it was too snug. The turnaround time took a little longer but was worth the wait of course. My bruised ego has recovered as the XL was perfect and with the low profile I don't look like I have an enormous head! I've already received several compliments on the helmet.

Date of experience: October 10, 2019
Sarah B.
Argentina
1 review
0 helpful votes
Follow Sarah B.
Unfollow Sarah B.
Share Review
Report Review

Pretty cool helmet. The built-in
October 10, 2019

Pretty cool helmet. The built-in shades are great and looks awesome!

Date of experience: October 10, 2019
Scott I.
Argentina
1 review
0 helpful votes
Follow Scott I.
Unfollow Scott I.
Share Review
Report Review

I have been purchasing from
October 10, 2019

I have been purchasing from leatherup for almost a year, and i keep coming back for more. I ordered a black version of this same helmet, it was great! i ordered the chrome yesterday, and it looks ridiculously great! yes! i got my entire order in 1 day!!!! No other online seller is that fast!

BEST PRICE! As a college student, im on a budget, I never hesitate buying something from this site. I have always gotten a great deal for a great price and a super fast delivery

cant say enough good things from this site

Date of experience: October 10, 2019
John K.
Argentina
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

The helmet is beautiful. I
October 10, 2019

The helmet is beautiful. I bought it as a Christmas gift for my husband. I had previously bought the same helmet for my son and he loves it.

Date of experience: October 10, 2019
Deborah C.
Argentina
1 review
0 helpful votes
Follow Deborah C.
Unfollow Deborah C.
Share Review
Report Review

I must say the hamlet
October 10, 2019

I must say the hamlet looks amazing and is very

Comfortable. The parcel arrived really quick!

I'm sure to get a lot of heads turning!!

You should purchase one as well!!

Great Job Leatherup:)

Easy Riding!!!

Date of experience: October 10, 2019
Joseph E.
Argentina
1 review
0 helpful votes
Follow Joseph E.
Unfollow Joseph E.
Share Review
Report Review

Execelent helmet. Very comfortable, very
October 10, 2019

Execelent helmet. Very comfortable, very light really nice. The thumb flip for the visor can be tricky at first. However, with a little practice it becomes very easy. Sizing chart is right on, my head measures 60.5 cm. exactly halfway between Lg and XL. I ordered Lg and wore it for a day with a bandana to help the foam settle in a bit and now it fits perfect. It's now my favorite helmet.

Date of experience: October 10, 2019
Tony N.
Argentina
1 review
0 helpful votes
Follow Tony N.
Unfollow Tony N.
Share Review
Report Review

Bought this as a secondary
October 10, 2019

Bought this as a secondary helmet...fit is great ,delivery time was great, my wife loves the look and it's really cool....another great product from LEATHERUP.COM

Date of experience: October 10, 2019
Jack B.
Argentina
1 review
0 helpful votes
Follow Jack B.
Unfollow Jack B.
Share Review
Report Review

WoW, love it. First helmet
October 10, 2019

WoW, love it. First helmet and was unsure, but it is lightweight and easy to strap. The visor and chrome make it fashionable, will never need a mirror to check my hair and makeup after a ride. Did I say, love it.

Date of experience: October 10, 2019
William Y.
Argentina
1 review
0 helpful votes
Follow William Y.
Unfollow William Y.
Share Review
Report Review

Nice helmet but I was
October 10, 2019

Nice helmet but I was a little disappointed. I picked it because it was described as "low profile", meaning no mushroom head. Turns out to be the same as my GMAX. It's a great fit and I'm sure it's safe as any other DOT but I wanted something closer to the S & S 2200. Live and learn!!!!

Date of experience: October 10, 2019
Dorothy J.
Argentina
1 review
0 helpful votes
Follow Dorothy J.
Unfollow Dorothy J.
Share Review
Report Review

Excellent... me. And the wife.
October 10, 2019

Excellent... me. And the wife. Both. Love the helmets... fit was perfect! Would buy from y'all again in a heartbeat

Date of experience: October 10, 2019
Dave T.
Argentina
1 review
0 helpful votes
Follow Dave T.
Unfollow Dave T.
Share Review
Report Review

I love the retractable visor,
October 10, 2019

I love the retractable visor, and the chrome finish really set this apart from everything else!

Date of experience: October 10, 2019
Steven P.
Argentina
1 review
0 helpful votes
Follow Steven P.
Unfollow Steven P.
Share Review
Report Review

The chrome is great and
October 10, 2019

The chrome is great and very noticable, reflects the sun like a mirror. The fit was good as well, however it does cause a bit of mushroom head and gets hottter than other helms I've worn. Would like a quick release with the strap but all in all the helm is good. Love the flip down vison, very RoboCop-ish.

Date of experience: October 10, 2019
James N.
Argentina
1 review
0 helpful votes
Follow James N.
Unfollow James N.
Share Review
Report Review

awesome looking helmets and are
October 10, 2019

awesome looking helmets and are comfortable and shipping was fast , not a long wait like some outfits. the only thing i would like differant on these helmets would be a quick release type strap like some of the other helmets . other than that they are awesome !!!

Date of experience: October 10, 2019
Steven K.
Argentina
1 review
0 helpful votes
Follow Steven K.
Unfollow Steven K.
Share Review
Report Review

The only reason this doesn't
October 10, 2019

The only reason this doesn't get a full 5 stars is that it doesn't breath and can get a bit hot on the head.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States