Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Melissa Y.
Argentina
1 review
0 helpful votes
Follow Melissa Y.
Unfollow Melissa Y.
Share Review
Report Review

Size is right on .
October 10, 2019

Size is right on . Strap is a little long and ship is a little off center , but love the helmet .

Date of experience: October 10, 2019
Chris S.
Argentina
1 review
0 helpful votes
Follow Chris S.
Unfollow Chris S.
Share Review
Report Review

Love the helmet. Graphics are
October 10, 2019

Love the helmet. Graphics are great, fit is perfect. Had a minor issue with the snap on visor but was able to rectify and have not had a problem since. I just wish it said "Navy Veteran". Love it!

Date of experience: October 10, 2019
William T.
Argentina
1 review
0 helpful votes
Follow William T.
Unfollow William T.
Share Review
Report Review

Excellent look. Bought it to
October 10, 2019

Excellent look. Bought it to honor my son and have gotten great reviews from the public. Great service and love the free shipping option that leather up offers.

Date of experience: October 10, 2019
Maria M.
Argentina
1 review
0 helpful votes
Follow Maria M.
Unfollow Maria M.
Share Review
Report Review

Helmet looks awesome & fits
October 10, 2019

Helmet looks awesome & fits great & got it for a very good price. Would recommend it for anyone.

Date of experience: October 10, 2019
Amy S.
Argentina
1 review
0 helpful votes
Follow Amy S.
Unfollow Amy S.
Share Review
Report Review

Bought this helmet for my
October 10, 2019

Bought this helmet for my Navy Veteran father. He loves it. Fits perfect and he is very proud to be wearing it when he rides.

Date of experience: October 10, 2019
Margaret X.
Argentina
1 review
0 helpful votes
Follow Margaret X.
Unfollow Margaret X.
Share Review
Report Review

Surprised my Dad for his
October 10, 2019

Surprised my Dad for his birthday, I measured my head and got him that size which ended up being one size too big. Expecting a big hassle exchanging it for size smaller I was delighted with how easy it was to work with this company. I will definately be doing business with this company in the future

Date of experience: October 10, 2019
Melissa Y.
Argentina
1 review
0 helpful votes
Follow Melissa Y.
Unfollow Melissa Y.
Share Review
Report Review

I purchase this for my
October 10, 2019

I purchase this for my brother who is ex Navy he loves it .

Date of experience: October 10, 2019
Brian X.
Argentina
1 review
0 helpful votes
Follow Brian X.
Unfollow Brian X.
Share Review
Report Review

I had purchased this Navy
October 10, 2019

I had purchased this Navy helmet for my husband for his birthday and he was absolutely thrilled when he had opened his package. It was very nice weather so he had opened it a few days before his birthday.My husband and I had proudly served in the Navy and he does wear his helmet with pride. The price was reasomable for the helmet and he said that the fit was extremely comfortable when he went riding. Leather Up is a very good company to buy accessories for a motorcycles and I would recommend this company to anyone who is looking for a particular item that is offered at a fair price. Thank you very much.

Date of experience: October 10, 2019
Jeff G.
Argentina
1 review
0 helpful votes
Follow Jeff G.
Unfollow Jeff G.
Share Review
Report Review

For a surface sailor, this
October 10, 2019

For a surface sailor, this is a great helmet. Most pix are aircraft or the carriers. I really like the battleship graphics. I don't think it is off center. I believe the gun turret id not centered on the main mast. Makes it look off a bit. Also like the CPO insignia.

The chin strap is way long but after the "new" wears off, I will trim it down and cut off the red tag. Makes things difficult. All in all, great looking helmet. Go ahead and buy it!

BMC, (SW) RET.

Date of experience: October 10, 2019
Dan J.
Argentina
1 review
0 helpful votes
Follow Dan J.
Unfollow Dan J.
Share Review
Report Review

Love the quality and graphics
October 10, 2019

Love the quality and graphics of this helmet, it appears well made fir the price point. My only complaint is that it fits small. I measured my head and ordered per the sizing chart on Leatherup.com but it fit far too tight and not all the way down. I wear mediums in HJC, Bell, Scorpion and Fulmer so this helmet seems to run small. Had to exchange for large and foot costs for return shipping which I think is unreasonable when helmet was ordered per sizing chart.

Date of experience: October 10, 2019
Elizabeth H.
Argentina
1 review
0 helpful votes
Follow Elizabeth H.
Unfollow Elizabeth H.
Share Review
Report Review

As a Retired US Navy
October 10, 2019

As a Retired US Navy Vet, I was looking for something to show my Navy Pride. I found this and its an outstanding Half Hemet. The price is right and the fit is right on the mark. The only thing is a personal thing, I was in Naval Aviation, I would have loved to have seen a Naval Aviation image instead of the guns on a battleship and the option of getting Petty Officer chevrons instead of chiefs anchors.

I would recommened this half helmet and I will buy another for the Mrs.

Date of experience: October 10, 2019
Brenda R.
Argentina
1 review
0 helpful votes
Follow Brenda R.
Unfollow Brenda R.
Share Review
Report Review

This is a great quality
October 10, 2019

This is a great quality helmet, the fit, construction, and graphics are top notch, have owned many brands and types of helmets and this one is one of the best out of the bunch, I get many compliments on the helmet and its graphics, people ask me where I got it and I tell them, I think it is a great buy at this price and would and probably will buy another one wilthout any reservations at all, thanks leatherup

Date of experience: October 10, 2019
Anna U.
Argentina
1 review
0 helpful votes
Follow Anna U.
Unfollow Anna U.
Share Review
Report Review

My wife and I have
October 10, 2019

My wife and I have ordered from Leatherup many times from Chaps to helmets to jackets and have never been disatisfied. We read the reviews from others, especially when it comes to size, and have found that the fit has always been accurate...Thank You LeatherUp for your quality, great shipping, and pricing..we will definetly order from you again and we have told our friends...keep up the good work...

Date of experience: October 10, 2019
Ruth Z.
Argentina
1 review
0 helpful votes
Follow Ruth Z.
Unfollow Ruth Z.
Share Review
Report Review

The chin strap on the
October 10, 2019

The chin strap on the helmet is too far back and lets the helmet slide to the back of the head. I would have returned it but with the weather I couldn't ride til after the due date was past. Outside of that the delivery time and was great.

Date of experience: October 10, 2019
Amy M.
Argentina
1 review
0 helpful votes
Follow Amy M.
Unfollow Amy M.
Share Review
Report Review

Purchased this helmet for a
October 10, 2019

Purchased this helmet for a close retired navy friend of mine for Christmas. We are hunting buddies and helmets are required in Washington state for riding atvs. When he opened it, I could see a small tear in his eye. That made my year. Nice product, with nice graphics, for a good price.

Date of experience: October 10, 2019
Pamela F.
Argentina
1 review
0 helpful votes
Follow Pamela F.
Unfollow Pamela F.
Share Review
Report Review

another quality product even nicer
October 10, 2019

another quality product even nicer then the pic describes it, always a great product from leather up. My favorite place to shop for most of My riding needs

Date of experience: October 10, 2019
Nancy L.
Argentina
1 review
0 helpful votes
Follow Nancy L.
Unfollow Nancy L.
Share Review
Report Review

The helmet is great and
October 10, 2019

The helmet is great and looks good too! Cant wait to get the good use out of it.

Pep from New York

Date of experience: October 10, 2019
Mike C.
Argentina
1 review
0 helpful votes
Follow Mike C.
Unfollow Mike C.
Share Review
Report Review

My wife is so pleased
October 10, 2019

My wife is so pleased with this helmet! She does not like to wear goggles, & sun glasses just don't give her sufficient eye protection. The drop down face shield is just the ticket!! The overall quality is nice & the chrome finish is excellent! A two THUMBS UP item!!

Date of experience: October 10, 2019
Cynthia E.
Argentina
1 review
0 helpful votes
Follow Cynthia E.
Unfollow Cynthia E.
Share Review
Report Review

I haven't been able to
October 10, 2019

I haven't been able to use it yet, with the weather and all. I like the look and it fit comfortably. Looking forward to using it soon.

Date of experience: October 10, 2019
Sandra B.
Argentina
1 review
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Share Review
Report Review

As always everything I have
October 10, 2019

As always everything I have ordered from Leather Up has been spot on. Helmet looks great and fits great. Love the visor also.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States