Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
good helmet for the price, little bit on the
helmet " bubble head" side, which wasn't suppose to be, but not to bad. Great graphics, should be an aircraft carrier tho, just a thought.
Let's call it 4.95. The fit is perfect it looks fantastic. People on the highway seem to like it. Theonly problem with it is it's a Battleship. Outlaw aren't you aware of the 'other' areas of the Navy like Aviation, Seebees, or subsurface? Really this is the best looking helmet you"ll find. A guy at the VA Hosp wants $50.00 and he'll boost the price when he is at the BX. Don't think about it, order it here now!
Amazing value! So comfortable I don't know its on. The helmet stays down without pulling back in the wind like some half's do. Great graphics--GO NAVY!
Very awsome helmet. Great quality and looks great. I live in upstate NY so I haven't taken a ride with it on yet but I am confident that it will turn a few heads, not to mention my legion riders comments.
This is my new favorite helmet. Great bargain, great fit, and best of all, great looks. I've already received several comments about it, including an offer to buy it while fueling up.
Great fit and awsome graphics, use it to go on rides with the Legion and the Fleet Reserve. turns heads when I wear this one.
I love the look of this helmet. I had the Outlaw POW helmet that was great, until I crashed and ground down the side, so I went with the Navy helmet as a replacement. I had a L on my old one, so I ordered a L on the new one, but it didn't fit, which is why it only got 3 stars. Now I would like to try the XL, but they haven't been in stock like forever.
As far as dot helmets go, this the best I've owned so far. The less like a mushroom head helmet I've worn. If you're thinking of getting a novelty helmet to get good looks, go ahead and get one of these outlaws instead. Protection and good looks. Looks cool with or without the snap on visor also. The only negative is the strap is like super long, have to cut it off or have the slack rolled up on your neck and snapped in a loop. I cut off the slack on mine and but the snap back on it with a metal replacement snap.
What an awesome helmet. More impressive than on the website. Was a little afraid to order one online but was VERY satisfied with the fit, design and quality.
Other than the fact it was MADE in China and the Battleship graphics is a little off center, I LOVE THE HELMET. It was manufactured in Sept. 2011, kind of symbolic for 911. I will cherish this helmet for as long as I live. Father was Navy - Merchant Marine WWII, Sister was Navy Nurse Cold War. GO NAVY !!!
Beautiful helmet. Great fit and well made. This is my first outlaw lid and I am totally satisfied with this product and purchase.
I love the helmet. Fit is great (used the size chart) Dont really understand the BattleShip graphics since the Navy has decommisioned all of them, but they still look awsome. CPO anchors fit well with the graphics I have on my bike. Go Navy, Once a Chief ALWAYS a Chief.
Exactly as listed, fast shipping, great price. Will do business with again. I showed this to My Vetren Brother, He ordered one also. Go Navy.
Fits great. Chin strap is a little long. Battle ship is slightly miss centered but, looks just like the photos. I have had several questions about it. CG-23 Bull Halsey 93-94.
Great looking helmet, fit is perfect, graphic detail is spot on. Have already gotten several good comments on the helmet and have only had it on one ride here in Maine! Can't beat the price. I know what I'm getting my riding friends for gifts!
Very pleased with the U.S. Navy Helmet and the price. I will be a return customer. Thanks
Took a while to get it since they were out of stock for so long and I think it would've been classier without the battleship graphic but I still like it being a Navy vet myself. ALWAYS satisified (to date any way) with everything from Leatherup. I recommend this site a LOT to people I meet that are looking for motorcycleitems.
excellant helmet. As always exactly as advertised. Received both the helmet and the Navy vest on the day I was told it would be here. Thanks
Excellent. FIts perfectly and very comfortable. Love the design, and have had lots of comments from other riders.
Quick delivery, can't wait to take it for a ride. Sizing is spot on. I'm not sure if I can wear over my leather skull cap though. I'm also not sure why they make the chin strap so long? I guess if you had a ZZ Top beard it might help. It is a bit smelly from glues and such. Somebody else recomended putting it in the bag with a laundry dryer sheet.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

