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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Great helmet and drop down visor works great with the rain.
This helmet is absolutely beautiful and my wife loves it. The quality is great and the fit is good. She has received many compliments about the helmet since she began wearing it.
I love it!!! The visor is great as I wear glasses and don't like to wear goggles, this helmet gives me the visibility I need without the bulky feeling of a full helmet.
The only thing I don't like is the snap closure, hard to do, and worried it's gonna break as it's plastic..
Fits perfect...Oh LeatherUP.....you will get more of my money soon!! LOL!!!
Great helmet at an awesome price. Fits just right and I love the drop down visor. Came quickly but it was the wrong helmet. I contacted Leather Up and they were great, sent me a return label and since I had needed the new helmet for a ride, they made sure I had it in time. Great customer service, great product. Thank you Leather Up, I will definitely shop with you again.
I never wore a helmet before, I'm a passenger on the bike a couple of weeks after wearing the helmet my husband went to stop quickly hit some gravel and over we went. Needless to say my helmet with my head in it hit the ground and bounced, got some scrapes and other bruises and a headache but no cuts on my head. I believe if I didn't have the helmet on I my head would have been split open and maybe worse. The helmet has some big nicks from the gravel. The fit is good and I recommend wearing a helmet always, things can happen. Thank you.
For the price, it's a great helmet. I like that it came with a protective bag, which I use for storage, hanging it on a knob near my front door. How convenient! Minor downsides: There's not a lot of padding inside but it's still very comfortable to wear. I had expected stencilled paint rather than a decal (which has a tiny wrinkle in the front), but you can't tell unless you look closely. My only real complaint is that I find it hard to adjust the strap through the D-rings. The strap adjusts easily if I run it through the D-rings in other helmets, and the straps on other helmets adjust easily if I run them through this helmet's D-rings, so I'm perplexed about it. I'm getting used to the feel of it to loosen it but snugging it down is tricky.
I can't rate the durability because I only just got it, but for the price it's a great helmet and I love it.
This is a great helmet. The only downfall I have with it is that the visor needs to be a bit longer. In order for the visor to work properly, you have to put the helmet way down on your forehead which can be uncomfortable. Other than that I really like it.
great helmet i got it for my girl friend for Christmas and she just loved it and the pull down visor is a very nice feature great price as well thanks again leather up
Bought this helmet for my wife who loves the fit, durability and the graphics. The drop down shield is a real plus when getting caught in an unexpected rain. The price is right and delivery was right on time as well.
Ordered the chrome one for myself and the shiny black one for my husband. Love it! Great quality! Great fit! Fast shipping and very reasonably priced!
I totally recommend this product (and its chrome counterpart).
Happy & Safe Riding to You All!
Bought the helment for granddaughter. Fits true to size, make sure you measure head before ordering. She loves it, it is beautiful, the extra visor is very nice. Great price. Great value.
Awesome helmet. I love the look and the fit is perfect. Great value.
The 1st one arrive d and the liner came out of the shell. Great customer service had me a return label the next day. The 2nd one is bright and shiny. The fit is a little off, but I think it will wear in.
Ordered two gloss blacks. They arrived quickly and are perfect. My wife has always complained about half helmets not fitting right and refused to wear one. This one fits perfect with no wind buffeting or neck strain. Totally recommend this helmet.
Man am I happy with this helmet, service, delivery took an extra day because of the 4th of July weekend, but it was still pretty quick for ground shipping. Fit was perfect and the shine matched my Ultra Classic. Keep up the good work, you have a lifetime customer in me. From the desert southwest,Thank you.
Straight Outta Bikelife great lid nice fit and finish this thing is shinny! Gets lots of attention! My head size is 24 inches and I purchased size xl it fits spot on 2.5 centimeters per inch just in case. I also purchased macks snor blockers ear plugs from megalow mart because of the wind noise. This is my first half-helmet and it is loud out there! very good value! Bikes up Guns Down
great helmet I love it looks good fits good arrived fast nice
Figured it out and it does what it's suppose to do. Watch the little "side" comments for your model of bike..somethings didn't need to happen for my VLX600, just a warning!
I love the look of the of the national cycle brand.It was nice and clean on delivery and I like the logo its pretty cool looking.and it was a perfect fit
Fit and finish is very good. This is the third Outlaw Helmet we have purchased from LeatherUp and we have been very satisfied. The shipping is very fast, especially since we were able to get free shipping and the helmets themselves fit as described on the web site.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members