Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Stephanie O.
Argentina
1 review
0 helpful votes
Follow Stephanie O.
Unfollow Stephanie O.
Share Review
Report Review

Love the helmet,but a quick
October 10, 2019

Love the helmet,but a quick release strap would be awesome. I am use to wearing a non Dot helmet. so I'm glad I could find one small enough and Dot. Very happy with my purchase.Fit is perfect.

Date of experience: October 10, 2019
Brian S.
Argentina
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Really nice lookin graphics just
October 10, 2019

Really nice lookin graphics just don't like how big it looks on my head ... I just prefer a skid lid with a smaller profile .... probably just my preference

Date of experience: October 10, 2019
Lisa Z.
Argentina
1 review
0 helpful votes
Follow Lisa Z.
Unfollow Lisa Z.
Share Review
Report Review

I love the helmet! It
October 10, 2019

I love the helmet! It looks great and fits well. Although I was not happy with the shipping. Although it did come in the timeframe stated it came the last day and as I tracked it...it just kept sitting in one city or another. Get another shipping company and everything will be great.

Date of experience: October 10, 2019
Peter B.
Argentina
1 review
0 helpful votes
Follow Peter B.
Unfollow Peter B.
Share Review
Report Review

fit was true to size
October 10, 2019

fit was true to size chart, shipped very quickly - love the helmet and it matches my purple HD Softtail Deluxe!

Date of experience: October 10, 2019
Peter K.
Argentina
1 review
0 helpful votes
Follow Peter K.
Unfollow Peter K.
Share Review
Report Review

I ordered this helmet from
October 10, 2019

I ordered this helmet from you upon advice of a friend that is a customer of yours. I am so happy I ordered this helmet and it fits perfect. I used the convenient Size Chart which made ordering this product easy and was right on. Thank you. Everyone loves it as I do!!! Shipping is faster than I thought also.

LOVE IT!!!!!!

Date of experience: October 10, 2019
Brian R.
Argentina
1 review
0 helpful votes
Follow Brian R.
Unfollow Brian R.
Share Review
Report Review

The Helmet fits well true
October 10, 2019

The Helmet fits well true to size no rattle bill and great artwork

Date of experience: October 10, 2019
Barbara Z.
Argentina
1 review
0 helpful votes
Follow Barbara Z.
Unfollow Barbara Z.
Share Review
Report Review

This was supposed to be
October 10, 2019

This was supposed to be a low profile helmet. It's not. It is light though. I would have sent it back, but my wife took it for herself. The speed release is probably it's best feature. I'll continue the search or keep wearing my old helmet.

Date of experience: October 10, 2019
James V.
Argentina
1 review
0 helpful votes
Follow James V.
Unfollow James V.
Share Review
Report Review

i bought this helmet for
October 10, 2019

i bought this helmet for my son who had his stolen. he really love the graphics . thanks leather up for putting a smile on my sons face again

Date of experience: October 10, 2019
Bob H.
Argentina
1 review
0 helpful votes
Follow Bob H.
Unfollow Bob H.
Share Review
Report Review

I bought this helmet for
October 10, 2019

I bought this helmet for myself. I have a difficult time with full face helmets due to claustrophobia and this helmet provides adequate protection and fits my needs. The Graphic are nice and most of all the helmet fits well true to the size.

Date of experience: October 10, 2019
Robert E.
Argentina
1 review
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Share Review
Report Review

Must say, this is a
October 10, 2019

Must say, this is a great item, and the fact that the "one size fits most" actually is true to its name. This is not the case with most other websites. Thanks for a great addition to my winter work apparel.

Date of experience: October 10, 2019
Cynthia U.
Argentina
1 review
0 helpful votes
Follow Cynthia U.
Unfollow Cynthia U.
Share Review
Report Review

Comfortable, light and good fit
October 10, 2019

Comfortable, light and good fit - though color is more of a dark grey then black. I thought I was getting a flat black helmet. Not sure if I will keep it ....

Date of experience: October 10, 2019
Jessica Y.
Argentina
1 review
0 helpful votes
Follow Jessica Y.
Unfollow Jessica Y.
Share Review
Report Review

Nice helmet and it fits
October 10, 2019

Nice helmet and it fits well. Seems lighter than my old one and the quick release is nice. I would recommend this helmet.

Date of experience: October 10, 2019
Anthony Q.
Argentina
1 review
0 helpful votes
Follow Anthony Q.
Unfollow Anthony Q.
Share Review
Report Review

Helmet fits great. As far
October 10, 2019

Helmet fits great. As far as being super low profile it is about the same as my skid lidz. Definitely a better fit though.

Date of experience: October 10, 2019
Brenda S.
Argentina
1 review
0 helpful votes
Follow Brenda S.
Unfollow Brenda S.
Share Review
Report Review

Fit is true to size.
October 10, 2019

Fit is true to size. I love how light it is. Love the quick release and the flat CF finish.

I would recommend it to others.

Date of experience: October 10, 2019
Peter L.
Argentina
1 review
0 helpful votes
Follow Peter L.
Unfollow Peter L.
Share Review
Report Review

Fit's as it should. If
October 10, 2019

Fit's as it should. If there is such a thing as light black this would be it. I wouldn't call it gray though. Comfortable to wear.

Date of experience: October 10, 2019
John I.
Argentina
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Share Review
Report Review

Light weight - think it
October 10, 2019

Light weight - think it will make my neck feel better than my heavy helmets!!

Date of experience: October 10, 2019
Jim O.
Argentina
1 review
0 helpful votes
Follow Jim O.
Unfollow Jim O.
Share Review
Report Review

Great little Helmet, perfect for
October 10, 2019

Great little Helmet, perfect for everyday riding...

Date of experience: October 10, 2019
Jay M.
Argentina
1 review
0 helpful votes
Follow Jay M.
Unfollow Jay M.
Share Review
Report Review

We purchased two, one for
October 10, 2019

We purchased two, one for myself and one for my husband. Compared to our old GMax half helmets, they fit slightly smaller, which was great for me as my GMax XS tended to fit sloppy, but was bad for my husband as the new Outlaw in his size was too small. However, exchange was really easy and the new size is on its way. Love the quick release and adjust once and done strap - so convenient. Helmet looks very nice and is very lightweight. I didn't think the profile was any less than my GMax, but it seems to be well made and very sturdy.

Date of experience: October 10, 2019
Mark K.
Argentina
1 review
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Share Review
Report Review

Got a large and was
October 10, 2019

Got a large and was pretty snug, measured my head and was just within the limits for a large. Really like quick disconnect strap and it is lighter than most helmets ! Good price.

Date of experience: October 10, 2019
Jason F.
Argentina
1 review
0 helpful votes
Follow Jason F.
Unfollow Jason F.
Share Review
Report Review

Love this helmet! Light weight,
October 10, 2019

Love this helmet! Light weight, comfortable, rode 8 hrs on my first ride with this helmet and no headache.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States