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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Rebecca H.
Argentina
1 review
0 helpful votes
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I ordered this helmet for
October 10, 2019

I ordered this helmet for the wife and matte black T-72 for myself. They got here 3 days before the promise date. The helmet fitting guide is pretty accurate. We both measured 23 in, which falls between M and L. I went with the medium on both. Slightly snug but that will change over time. I prefer that to too loose. These are nice helmets and pretty light. For $49 bucks and free shipping, I don't think you can go wrong here.

Service rocks. I will do business here again.

Date of experience: October 10, 2019
Dave Y.
Argentina
1 review
0 helpful votes
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My husband & I bought
October 10, 2019

My husband & I bought our first DOT helmets in years, as we are planning on longer road trip on our Electra Glide Ultra Classic HD. Both helmets appear to be well made, fit well, love the drop down visors. Delivered in a timely manner. We are both well pleased.

Date of experience: October 10, 2019
Joe Z.
Argentina
1 review
0 helpful votes
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Very nice looking helmet, fit
October 10, 2019

Very nice looking helmet, fit was good and the drop down visor is awesome.

Thanks,

R R

Date of experience: October 10, 2019
Maria O.
Argentina
1 review
0 helpful votes
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My wife now wants to
October 10, 2019

My wife now wants to ride every day with this helmet. She loves it.

Date of experience: October 10, 2019
Alex V.
Argentina
1 review
0 helpful votes
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I bought this helmet for
October 10, 2019

I bought this helmet for a my girlfriend and she loves it. Fits perfect & flip down visor is a great feature. The butterflies with skulls are very unique. Well worth it. Very good bang for your buck.

Date of experience: October 10, 2019
Jay K.
Argentina
1 review
0 helpful votes
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A good fit, like the
October 10, 2019

A good fit, like the graphics...the visor was just what I was looking for. Would prefer a better chin strap configuration. It was hard to adjust and keep adjusted. Needs a better clasp.

Date of experience: October 10, 2019
Andrew A.
Argentina
1 review
0 helpful votes
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I bought this for my
October 10, 2019

I bought this for my wife & she loves it very good quality for the price

Date of experience: October 10, 2019
Betty G.
Argentina
1 review
0 helpful votes
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I just tried out my
October 10, 2019

I just tried out my new helmet on a ride this weekend. It is my first for a half helmet. It fit perfect for all my hair. I love the visor , now no sunglasses to worry about! I also got many compliments on the design! I can't wait to wear it to Florida.

Date of experience: October 10, 2019
Bob U.
Argentina
1 review
0 helpful votes
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Just got to wear yesterday
October 10, 2019

Just got to wear yesterday since the bike was in for repairs.........but I LOVE IT the visor is awesome i don't have to wear glasses if i don't want . the fit is perfect and the colors match my leather (which i also bought from leather-up and i love that too.) Only thing i can't figure out is what the little strip of red is for????????

Date of experience: October 10, 2019
Jay G.
Argentina
1 review
0 helpful votes
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Product and customer service is
October 10, 2019

Product and customer service is second to none! Your prices beat all local stores and ordering was easy with quick shipping. I will be buying more items in the future.

Date of experience: October 10, 2019
Christine D.
Argentina
1 review
0 helpful votes
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Bought this for my wife.
October 10, 2019

Bought this for my wife. She loves it, great fit,and the pull down shield is her favorite part. She just like the strap, going to get her the quick connect for it.

Date of experience: October 10, 2019
Jay F.
Argentina
1 review
0 helpful votes
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Bought this for my wife,
October 10, 2019

Bought this for my wife, she loves everything except the strap. It is very difficult to adjust and I had to buy her a quick disconnect.

Date of experience: October 10, 2019
George F.
Argentina
1 review
0 helpful votes
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It runs a little large.
October 10, 2019

It runs a little large. I've also had a problem with the pull down visor coming unattached when I pull it down while riding. That's kind of inconvenient. But the price was better than any others I've looked at of similar quality. But I do use the pull down visor a lot and wish it worked better.

Date of experience: October 10, 2019
Brian U.
Argentina
1 review
0 helpful votes
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Love the design, price and
October 10, 2019

Love the design, price and customer service however wore it once, the visor went down and up and then got stuck. It wouldn't come back down. Great CS from LeatherUP! I called and they asked for pictures to make sure I didn't drop it. Sent me an email with a FedEx label to return it. They will either fix it or replace it. Great CS! Thanks LeatherUp! Oh and I got several compliments!

Date of experience: October 10, 2019
Andrew I.
Argentina
1 review
0 helpful votes
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My first helmet. After wearing
October 10, 2019

My first helmet. After wearing so many spares, I knew it was time to get my own. The helmet is comfortable, it stays in place with a snug fit. It's comfortable and the drop down visor is nice for when I forget my glasses. Shipping was cheap and it came quickly with no issues. The staff handles everything quickly and professionally. I'm very happy and I'll be back for more of my riding gear needs.

Date of experience: October 10, 2019
Kimberly G.
Argentina
1 review
0 helpful votes
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I got this helmet and
October 10, 2019

I got this helmet and it is wonderful I can not believe all of the details on it. Thank you

Date of experience: October 10, 2019
Elizabeth C.
Argentina
1 review
0 helpful votes
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Love it great fit looks
October 10, 2019

Love it great fit looks good definitely recommend to any one

Date of experience: October 10, 2019
Scott L.
Argentina
1 review
0 helpful votes
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Got this for the girlfriend,
October 10, 2019

Got this for the girlfriend, after she picked it out. she loves the way it fits, and she really likes the pull down visor. these is the third helmet that I have bought from leather up and have been extremely happy with all my helmet purchases. I will continue to use leather up for my future purchases.

Date of experience: October 10, 2019
Brian U.
Argentina
1 review
0 helpful votes
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Great helmet for the price.
October 10, 2019

Great helmet for the price. Love the design and the drop down visor. Cannot go wrong with this purchase. Helmet true to size...I wear XS an it fit perfect! First time wearing it I received numerous compliments.

Date of experience: October 10, 2019
Richard D.
Argentina
1 review
0 helpful votes
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My helmet was shipped to
October 10, 2019

My helmet was shipped to me very quickly. I love the design, better than the pic, fits great! Love it!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States