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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Chris A.
Argentina
1 review
0 helpful votes
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I purchased this shield for
October 10, 2019

I purchased this shield for a Speed & Strength open face helmet and it fit perfectly. I will buy it again when needed. The fit and finish is exceptional.

Date of experience: October 10, 2019
Laura B.
Argentina
1 review
0 helpful votes
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When I purchased this shield
October 10, 2019

When I purchased this shield I thought it would be longer, but it turns out that it is the perfect length. After my first ride with it attached I fell in love with it, if this one ever gets damaged I will replace it, and LeatherUp will be the place I go to for the replacement.

Date of experience: October 10, 2019
Jim N.
Argentina
1 review
0 helpful votes
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The shield needs to have
October 10, 2019

The shield needs to have the sides where it snaps to the helmet shaved down, mine kept popping off my LS2 helmet, more wrap around would be nice wind still gets in. I prefer my bubble shield, I'll use this one around town but not on long rides, very inexpensive so I didn't lose much money. It looks good just doesn't fit my needs as well as I thought it would.

Date of experience: October 10, 2019
Angela T.
Argentina
1 review
0 helpful votes
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Will not stay down at
October 10, 2019

Will not stay down at highway speeds. Great around ton but thats not where I need it. The wind blowes it open about half way.

Date of experience: October 10, 2019
Dan E.
Argentina
1 review
0 helpful votes
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This is a good flip
October 10, 2019

This is a good flip visor but it could wrap around the sides more. Cross winds are not blocked and blows into your eyes. Like that the top edge is designed to reinforce the curve. Not a tight fit in closed position. It tends to jiggle while driving but the plastic is clear enough that it doesn't distort your view.

Date of experience: October 10, 2019
Stephen M.
Argentina
1 review
0 helpful votes
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Caution do no ride with
October 10, 2019

Caution do no ride with the visor in the up position. I did and at 45 mph the wind caught it and pulled my head back to the left which in turn pulled my left arm back. I was lucky the median was smooth as silk. This happened on my mirror visor, I lifted it up as it was getting dark. To Resolve the problem, I ordered the clear so I could leave it down.

Date of experience: October 10, 2019
Dave S.
Argentina
1 review
0 helpful votes
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The Mrs and I both
October 10, 2019

The Mrs and I both prefer shorty helmets and this is the perfect compliment. Since we both wear glasses, wearing goggles is not an option. Best of both worlds

Date of experience: October 10, 2019
Thomas G.
Argentina
1 review
0 helpful votes
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Love it - it was
October 10, 2019

Love it - it was just what my wife was looking for!

Date of experience: October 10, 2019
Thomas Q.
Argentina
1 review
0 helpful votes
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This was the second helmet
October 10, 2019

This was the second helmet that I have purchased. The service was great, everytime I have ordered the items have arrived fast, and ahead of the delivery date. The helmets that I have purchased are very good and fit perfectly. Go ahead order something you'll be satisfied.

Date of experience: October 10, 2019
Stephanie E.
Argentina
1 review
0 helpful votes
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My wife and I both
October 10, 2019

My wife and I both got the visor shields and we love them. They fit our helmets great. They work great with our glasses. Thanks for the great service.

Date of experience: October 10, 2019
Eric F.
Argentina
1 review
0 helpful votes
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Good fit, the visor isn't
October 10, 2019

Good fit, the visor isn't quite as form fitting as I would have liked; but overall it is well worth the cost.

Date of experience: October 10, 2019
Melissa U.
Argentina
1 review
0 helpful votes
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I'm really thrilled with my
October 10, 2019

I'm really thrilled with my helmet. It's a great fit, but I do wish the visor fit better. All and all, it's a great helmet, much better than my full helmet.

Date of experience: October 10, 2019
Jay I.
Argentina
1 review
0 helpful votes
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This was the second helmet
October 10, 2019

This was the second helmet that I have purchased. The service was great, The helmets that I have purchased are good and fit perfectly, even bought one for my inlaws

Date of experience: October 10, 2019
Anthony E.
Argentina
1 review
0 helpful votes
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Exactly as advertised. Great product,
October 10, 2019

Exactly as advertised. Great product, great fast service. Many ask where they can get one.

Date of experience: October 10, 2019
Dan Q.
Argentina
1 review
0 helpful votes
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Nice helmet for the price
October 10, 2019

Nice helmet for the price and I like the drop down visor. Purchased as a passenger helmet, for those that wish one, and it fits in my saddlebag when not in use. One problem. The snap broke the first time that it was used. I do not have the time and do not wish to pay the return freight to return it so, at this price, I will use it as is but the snap should last for more then one use.

Date of experience: October 10, 2019
Michael I.
Argentina
1 review
0 helpful votes
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I really like this helmet.
October 10, 2019

I really like this helmet. The visor is very handy when riding at dusk or in the rain. I can even wear my glasses or sunglasses under the visor. Great bargain and buy!!

Date of experience: October 10, 2019
Ben R.
Argentina
1 review
0 helpful votes
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Outstanding quality, great price what
October 10, 2019

Outstanding quality, great price what else could you ask for????? Great JOB LeatherUP!!! I will be back! Love this shorty helment also the smoke visor is a lifesaver works wonderfully

Date of experience: October 10, 2019
Jim N.
Argentina
1 review
0 helpful votes
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Great helmet, size is just
October 10, 2019

Great helmet, size is just right and really like the visor, shipping was fast, great people at Leather Up to deal with

Date of experience: October 10, 2019
Stephen O.
Argentina
1 review
0 helpful votes
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Nice comfy helmet. Drop-down shield
October 10, 2019

Nice comfy helmet. Drop-down shield is slick. Only drawback is chin strap doesn't easily tighten due to poor design on the D-rings.

Date of experience: October 10, 2019
Michelle I.
Argentina
1 review
0 helpful votes
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Great helmet - for the
October 10, 2019

Great helmet - for the money. Looks good. Fits good. The sun shield works well. However, as a previous review pointed out - the chin strap does not tighten easily.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States