Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

George T.
Argentina
1 review
0 helpful votes
Follow George T.
Unfollow George T.
Share Review
Report Review

I ordered this for my
October 10, 2019

I ordered this for my 2000 Kawasaki W 650. It came with mounts for a 7/8" handlebar but the stock bars are 1 inch. A quick call to customer support provided me the kit to fit my bike at no charge. The windshield is super easy to install, looks great and offers the wind protection I wanted. Great product and top notch support. What more could a rider ask for?

Date of experience: October 10, 2019
Helen Q.
Argentina
1 review
0 helpful votes
Follow Helen Q.
Unfollow Helen Q.
Share Review
Report Review

I ordered the windshield for
October 10, 2019

I ordered the windshield for my 2006 Harley Street Bob FXDBI. The windshield and hardware were of excellent quality, easy to install, and looks great. The hardware kit, although expensive, was simple to install and has a nice clean look that does not detract from the simplicity of my Street Bob. It cost over a hundred dollars less than one from Harley and has a cleaner look.

Date of experience: October 10, 2019
Jeff C.
Argentina
1 review
0 helpful votes
Follow Jeff C.
Unfollow Jeff C.
Share Review
Report Review

This turned out to be
October 10, 2019

This turned out to be even nicer than it looked online! Love it!

Date of experience: October 10, 2019
Barbara A.
Argentina
1 review
0 helpful votes
Follow Barbara A.
Unfollow Barbara A.
Share Review
Report Review

Installed the N21409 shield and
October 10, 2019

Installed the N******* shield and KIT Q202 mounting hardware on a 2010 Hyosung ST7. It is a really well built windshield, it fits great and I really like the switchblade mount. Very easy to take the windshield off if I am working on the bike or cleaning it. Then it just snaps back into place. The chopped model is a little shorter than the full version. Tall enough to block the wind and yet I can still see over top of it. I tried the shorty windshield but found it was too low and there is almost no height adjustment. I felt it wasn't going to give me enough protection from bugs etc.

Date of experience: October 10, 2019
Laura E.
Argentina
1 review
0 helpful votes
Follow Laura E.
Unfollow Laura E.
Share Review
Report Review

I am quite satisfied with
October 10, 2019

I am quite satisfied with the speedometer cowl, looks and price were

everything and added a look to the bike I was after.

Date of experience: October 10, 2019
Charles D.
Argentina
1 review
0 helpful votes
Follow Charles D.
Unfollow Charles D.
Share Review
Report Review

Fantastic windscreen. Took about 15
October 10, 2019

Fantastic windscreen. Took about 15 minutes to install - Put it on my wife's Vulcan 750. The windshield fit behind the blinkers without a problem. Does an excellent job of diverting wind - more so than my fairing on my Harley. The shield extends low enough to act as both a fairing and lowers. The only down side (minor) is that the directions are pretty crappy - looks like a pre-schooler drew them up. Has like 3 steps you have to more or less guess at, but if you have any mechanical skill at all you just figure it out. I would definitely recommend this shield - sturdy and does a great job.

Date of experience: October 10, 2019
Laura Q.
Argentina
1 review
0 helpful votes
Follow Laura Q.
Unfollow Laura Q.
Share Review
Report Review

fit well and like the
October 10, 2019

fit well and like the fact it only covers about 1/2 of face keeping my glasses clean and wind out of my eyes

Rodney L Amarillo Tx

Date of experience: October 10, 2019
Karen G.
Argentina
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

Put in on my Vulcan
October 10, 2019

Put in on my Vulcan 500 in about a half hour with the recommended hardware. It fits great, and does exactly what it is suppose to do. The fairing does interrupt the turning circle radius slightly. I am absolutely satisfied with the purchase.

Date of experience: October 10, 2019
Jeff O.
Argentina
1 review
0 helpful votes
Follow Jeff O.
Unfollow Jeff O.
Share Review
Report Review

Windshield works great and makes
October 10, 2019

Windshield works great and makes my 07 Streetglide look good. Makes for a more comfotable ride whith less buffeting from the wind. It arrived fast as always, thx to Leatherup for always being prompt with their service. This is not my first purchase from ur company and it certainly not be my last.

Date of experience: October 10, 2019
Robert O.
Argentina
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Share Review
Report Review

Awesome product!!! Arrived in three
October 10, 2019

Awesome product!!! Arrived in three days, took three minutes to install, looks and works fantastic. But the price was best of all. Highly recommended!!!!!

Date of experience: October 10, 2019
Carol M.
Argentina
1 review
0 helpful votes
Follow Carol M.
Unfollow Carol M.
Share Review
Report Review

Good shield. It took care
October 10, 2019

Good shield. It took care of my wind buffeting problems. I think I like the looks of the Harley model better but it doesn't provide the wind protection that the VStream does. I also think for anyone under 5'11" the 7.25" will be too tall. But I bought it to stop the wind effect I was having and its done an excellent job. It looks good too. Also leatherup offer the best price and quick shipping.

Date of experience: October 10, 2019
Jeff N.
Argentina
1 review
0 helpful votes
Follow Jeff N.
Unfollow Jeff N.
Share Review
Report Review

Good quality with adjustable position
October 10, 2019

Good quality with adjustable position snaps. I wear the dark for day and carry the clear in my side bag for change to night. Store them in a plastic or cloth pouch to protect them from scratches and scuffs.

Date of experience: October 10, 2019
Dan Z.
Argentina
1 review
0 helpful votes
Follow Dan Z.
Unfollow Dan Z.
Share Review
Report Review

These shields are great. Every
October 10, 2019

These shields are great. Every item i have purchased here. Is of high quality at a low price. I will continue to buy from leather up.

Date of experience: October 10, 2019
Nancy W.
Argentina
1 review
0 helpful votes
Follow Nancy W.
Unfollow Nancy W.
Share Review
Report Review

Made my half helmet even
October 10, 2019

Made my half helmet even better. Covers glasses. Easy adjustment. Good quality. Fast shipping. Will always go to Leatherup first for all my motorcycle gear!

Date of experience: October 10, 2019
Robert O.
Argentina
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Share Review
Report Review

Visor rides up at highway
October 10, 2019

Visor rides up at highway speeds. Had to rig up a velcro holder to keep it in place. Other than that seems okay.

Date of experience: October 10, 2019
Tom I.
Argentina
1 review
0 helpful votes
Follow Tom I.
Unfollow Tom I.
Share Review
Report Review

For my taste this shield
October 10, 2019

For my taste this shield is just a little short. Is good to keep the rain out of the eyes, but the lips are exposed and can get a little stinging. It also doesn't stay in the up position very good. Every time I put it up when riding it tends to creep down.

I have ordered two other items from Leatherup and this is a first class company. Orders are exactly as advertised, prices are good, and shipping is very fast.

Date of experience: October 10, 2019
Steven G.
Argentina
1 review
0 helpful votes
Follow Steven G.
Unfollow Steven G.
Share Review
Report Review

So far so good to
October 10, 2019

So far so good to the point that I going to get the dark smoky one since I use glasses, and if you wear prescription glasses get it BIG difference with it on.

Date of experience: October 10, 2019
Kevin Z.
Argentina
1 review
0 helpful votes
Follow Kevin Z.
Unfollow Kevin Z.
Share Review
Report Review

Exactly as advertised. The shield
October 10, 2019

Exactly as advertised. The shield covers 1/2 of the face, as mentioned by other customers. It is perfect, if you have a windshield on your bike. The price was the best I could find.

Date of experience: October 10, 2019
Scott Q.
Argentina
1 review
0 helpful votes
Follow Scott Q.
Unfollow Scott Q.
Share Review
Report Review

The windscreen on my bike
October 10, 2019

The windscreen on my bike is just a tad too low so I get a lot of wind right at eye level. This shield gives me wind and bug protection while allowing me to wear prescription glasses or sunglasses. Fielded tested it today: stayed up at surface street speed, stayed down at freeway speed. At an indicated 85 mph, I turned my head left and right and the shield stayed in place. Also no distortion. I highly recommend this product.

Date of experience: October 10, 2019
Anna I.
Argentina
1 review
0 helpful votes
Follow Anna I.
Unfollow Anna I.
Share Review
Report Review

Very please with the quality,
October 10, 2019

Very please with the quality, can't wait to use it on out trip later this month.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States